Christine has been extremely helpful throughout my claim. She was quick to respond, clear in her communication, and very professional at all times. She explained everything clearly, was polite and rea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was nervous calling initially as I have never done anything like this before. I’m quite green to the whole process but I needn’t have worried. I was dealt with by Freya and she couldn’t have been ni... See more
During my first contact I was greeted by Maggie she was very supportive as I told her about my injuries. She guided me through the claims process and explained everything very clearly .I felt at ease... See more
Having googled accident claim companies i chose this one. From completing the first questionnaire it was minutes afterwards that I received a call. Very polite and helpful and put me at ease. Within h... See more
Company details
Written by the company
Accident Compensation Helpline is a long established and trusted personal injury claims company. We are proud to be rated Excellent by our customers on Trustpilot. We help those who've suffered an injury through no fault of their own, to claim the compensation they are legally entitled to. With over 20 years' experience, we've helped thousands of people claim compensation for many different types of accident and injury claims. Claiming compensation doesn't have to be difficult. We aim to make the process of claiming compensation as simple and straightforward as possible for you. So if you've been injured in an accident and are looking to claim compensation, we're here to help. We have a panel of personal injury solicitors who are experienced in all types of accident and injury claims. Our solicitors offer a no win, no fee service and they will work to obtain the maximum compensation available to you in the shortest time possible. We offer a free claim assessment, with no obligation. Speak to our trusted advisors today.
Accident Compensation Helpline
Written by the company
- No Win No Fee Compensation
- Accident Compensation Helpline is one of the UK's leading personal injury claim specialists. If you've suffered an injury through no fault of your own, we are here to help you claim the compensation you are legally entitled to. Our nationwide network. of specialist injury lawyers offer an expert service on a No Win No Fee basis.
Contact info
212 Queens House, Queen Street, EX32 8HJ, Barnstaple, United Kingdom
- 0800 0511 511
- enquiries@accidenthelpline.com
- accident-helpline.uk.com
4.9
Excellent
3K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Having spoken to Debby her help was…
Having spoken to Debby her help was Fantastic. She took all the stress out of the procedure was polite concise and I can’t speak highly enough of her. Thank you
November 28, 2025
When quick in dealing with my enquiry
Got back to me quickly and was very helpful.
December 12, 2025
Amazing easy talk to very polite not in…
Amazing easy talk to very polite not in India so do not have to ask twice what they said. Thank you very much for your assistance at this bad time for myself.
December 11, 2025
Helpful and friendly
Staff was friendly and was very helpful explained everything and was handed over to a solicitor very quickly
December 9, 2025
Dealt with really quickly and very easy…
Dealt with really quickly and very easy to understand the process
December 9, 2025
Made a call not knowing what to expect
Made a call not knowing what to expect. I was listening too and they where very helpful would definitely recommend
December 8, 2025
They’re very helpful very good service
December 3, 2025
Quick and easy
Quick and easy
Made an enquiry online, recieved a call very quickly. Give the details about my incident and was automatically referred to a solicitor who are now dealing with my case.
December 3, 2025
Very helpful and friendly people 👍
November 29, 2025
everyone was very helpful and on form…
everyone was very helpful and on form with everything and very details with explaining everything i needed to know as well as helping me to understand
November 27, 2025
From the first phone call
From the first phone call, every thing started to take off very quickly. Very pleased with the process.
November 26, 2025
Great customer service from the stat…
Great customer service from the stat always ready to help.
November 27, 2025
Highly recommended
Can't fault this service. Very helpful and polite. Definitely relieves the stress and upset at such an upsetting time.
Would highly recommend them.
November 22, 2025
The were really helpful and go the mile…
The were really helpful and go the mile from start to handover to the next stage was filing like I wouldn't get help but have and am so grateful for the help and time
November 25, 2025
Everyone I spoke too was very hopeful…
Everyone I spoke too was very hopeful and lovely
November 25, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.