My partner spoke to someone called Liz she was very compassionate and understanding. He had just fallen through a water meter manhole which has been reported numerous times about not being secure my l... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Would like to say a big thankyou to Nathan hine who has worked hard on my case .kept me up to date with all the information on my claim .would definitely be using jflaw again if needed in the future .... See more
Company replied
Hi, I chatted with an agent called Lizzie Hall, in the solicitors office. She spoke with me with very great communication skills and she was so adaptable to chat to, I just opened up to her, she was... See more
Company replied
Excellent service by Harry today. Very understanding and compassionate on the telephone. Very thorough and I went through the whole accident with him and he talked me through how to fill in the d... See more
Company replied
Company details
Written by the company
Accident Claims is a trading name of JF Law, a law firm specialising in the areas of personal injury, medical negligence, data breach, professional negligence and criminal injuries. We offer a No Win No Fee service to ensure that our clients get access to the justice and compensation they deserve. We also offer a free case check when you reach out to our 24-hour helpline. We pride ourselves on providing a quality and reliable service, one that places our clients at the heart of everything we do. Get in touch with us today to learn more about how we can help you.
Contact info
Champions Business Park, 6 Arrowe Brook Road, CH49 0AB, Wirral , United Kingdom
- 0800 073 8801
- claimsteam@jflaw.co.uk
- accidentclaims.co.uk
My personal injury claim initial enquiry
Keith Holden who I spoke with about a possible personal injury claim was very approachable and took down the details of my recent accident in a sympathetic way. He felt like a safe pair of hands because he was both professional and friendly.
December 2, 2025
Unprompted review
Great help from a great company
My partner spoke to someone called Liz she was very compassionate and understanding. He had just fallen through a water meter manhole which has been reported numerous times about not being secure my legs are grazed and bruised and Liz was very helpful for the process.
October 14, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Stacey and kind words about Liz Hall. We are pleased to hear Liz Hall went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Stacey for your lovely feedback
Kindest regards
Kimberley
Zozan was very professional and made me…
Zozan was very professional and made me feel at ease during our phone conversation highly recommended
August 27, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Jacqui and kind words about Zozan. We are pleased to hear Zozan went above and beyond to answer any questions you had regarding the incident you were involved in. This is the high level of customer service we aim to offer at JF Law. Thank you again Jacqui for your lovely feedback
Kindest regards
Kimberley
I want to thank Kimberly Wilson
I want to thank Kimberly Wilson
She was compassionate and helpful. I was still in shock and she was very patient with me. Thank you Kimberly
August 17, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Angela and kind words about Kimberly Wilson . We are pleased to hear Kimberly was patient and compassionate. This is the high level of customer service we aim to offer at JF Law. Thank you again Angela for your lovely feedback
Kindest regards
Kimberley
Very good service
June 29, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Marie. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped. Thank you again Marie for your lovely feedback
Kindest regards
Kimberley
Keith Holden
Keith Holden，he is very friendly,and talking softly，Attentive to help us solve problems,thank you so much
May 19, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Wu . We're delighted to hear that Keith Holden was able to provide you with such helpful and attentive service. I'm sure Keith will be pleased to know how much he helped during the start of your No Win No Fee claim journey. Thank you again Wu for your lovely feedback
Kindest regards
Kimberley
Harry was very understanding and was a…
Harry was very understanding and was a lovely person to talk to. He also made it a safe space to talk which I really appreciated.
April 1, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Syntyche and kind words about Harry Welch. We are pleased to hear Harry went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Syntyche for your lovely feedback
Kindest regards
Kim
so friendly and helpfull thank you
March 6, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Ergyul. We're delighted to hear that our first response advisor was able to provide you with such helpful and attentive service. I'm sure the team will be pleased to know how much they helped during the start of your claim journey. Thank you again Ergyul for your lovely feedback
Kindest regards
Kim
My Comments For This Firm
Hi, I chatted with an agent called Lizzie Hall, in the solicitors office. She spoke with me with very great communication skills and she was so adaptable to chat to, I just opened up to her, she was so nice and dealt with my case information spot on and with great efficiency and great quality. She was a real lovely person and I would recommend this firm to anyone. Thank you.
Hugh Elvis Crumlish,
(Hugh)
February 7, 2025
Unprompted review
Reply from Accident Claims UK
Thank you so much for your excellent review Hugh and kind words about Liz Hall. We are pleased to hear Liz went above and beyond to answer any questions you had regarding the incident you were involved in . This is the high level of customer service we aim to offer at JF Law. Thank you again Hugh for your lovely feedback
Kindest regards
Kim
Excellent service by Harry today
Excellent service by Harry today. Very understanding and compassionate on the telephone. Very thorough and I went through the whole accident with him and he talked me through how to fill in the docu sign documents.
I can recommend using this company.
Thanks for your service so far.
November 12, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.
Harry Welch was super amazing and…
Harry Welch was super amazing and helpful. He was very patient and pleasant with his explanation. Top notch customer service personnel,an exceptional remarkable experience .
November 7, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.
Following a road traffic accident I…
Following a road traffic accident I contacted JF LAW to assist me in making my claim. Nathan Hine handled my case and was extremely helpful and got me a settlement that I was very satisfied with. Couldn’t be happier with the service I received
May 3, 2024
Unprompted review
Reply from Accident Claims UK
Thank you so much for your 5* review and for your kind comments about our colleague Nathan Hine, It was a pleasure to provide you with Nathan's proficiency and we will share your review with him personally.
Ali raza
Ali raza helped me with mine and my little boys claim, he was so helpful from beginning till end, always rang back if I had to call office, replied to emails always on the same day. I would highly recommend jf law and would not hesitate to recommend family and friends thank-you for the support through it all
August 13, 2023
Unprompted review
Reply from Accident Claims UK
Thank you so much for your 5* review and for your kind comments about our colleague Ali Raza, It was a pleasure to provide you with Ali's proficiency and we will share your review with him personally.
I would like to thank JF Law for the…
I would like to thank JF Law for the work well done, from day 1 up to the last day I received my compensation.
Mr Christopher was great and very professional, assisting me with advice and keeping me updated on the progress of my case.
I highly recommend JF Law services to anyone reading this!
Once again thank you JF Law for your service!
July 31, 2024
Unprompted review
Reply from Accident Claims UK
hank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.
Five star
Very, very helpful the worry and stress away from me dealt with everything was pleased with the outcome would recommend and would use definitely in the future. Would like to say thank you.
July 22, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.
Great company good advice and always…
Great company good advice and always kept in contact. Got me and my son compensated for a crash more then happy would recommend
March 6, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow and we really appreciate you taking the time to do this.
Was decent a
January 24, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* review of JF Law. Your feedback really helps our business to improve and grow. We really appreciate you taking the time to do this.
Would like to say a big thankyou to…
Would like to say a big thankyou to Nathan hine who has worked hard on my case .kept me up to date with all the information on my claim .would definitely be using jflaw again if needed in the future .100% recommend to anyone best solisitors going .thanks again Nathan
April 15, 2024
Reply from Accident Claims UK
Thank you so much for your 5* review and for your kind comments about our colleague Nathan Hine, It was a pleasure to provide you with Nathan's excellent assistance and we will share your review with him.
Excellent service Carnt lie they have…
Excellent service Carnt lie they have been spot on from start to finish once again thanks guys 😁
January 17, 2024
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* star review. We are thrilled to hear that you were satisfied with the service provided by JF Law. We strive to provide clear quick responses and a stress-free experience for all our clients.
Couldn’t have done it without them
JF Law dealt with my claim from start to finish seamlessley.
Although I consider myself a relatively competent person, Im sure I would never have been able to handle the mounds of paperwork, submissions, medical reports and responses myself. JF Law were professional and helpful throughout and even when the plaintiff failed to pay, they continued to take action through the high courts to a satisfactory conclusion.
December 8, 2023
Unprompted review
Reply from Accident Claims UK
Thank you for your 5* star review. We are thrilled to hear that you were satisfied with the service provided by JF Law. We strive to provide clear quick responses and a stress-free experience for all our clients.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.