Acdesignsltd Reviews 106

I would give this company zero stars if I could.

I ordered two jumpers from them, only receive one in the post.

I was incredibly patient, I received one email from them saying that they had had staff off with sickness.

A month later and I had still not received my jumper.

It took me happen to raise a dispute with my bank to get the money back.

Never even received an apology.

Order not received.
I sent several emails with no response. Clearly a scam company

Scam company
I've emailed and says my order has been delivered!
But not has anything or any response
Very annoying that I didn't read these reviews first

Zero stars. Ordered Kenough Barbie sweatshirt as gift in good faith and paid for express delivery which should have arrived within 2-3 days. Queried by email, no reply. Called number on website which just rings out. When i googled it was listed as a scam number for accident claims. So disappointing. Luckily I ordered on PayPal and can get a refund.

Cowboys. Wish I had read the reviews. Ordered via their Instagram account and received no update, despite them committing fast delivery.going to cancel via my bank. Disappointing

Didn't receive my order, contacted them to say I hadn't received it to be completely ignored, I disputed with my bank so my bank refunded me, this 'company' have disputed it with the bank yet they still can't reply to me! Its now been 4 months of constant messages to them and they've ignored every single one! Scam company don't order

Won’t let me state No Stars.
Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication, phones ring out…a disgrace.
Have handed it over to the bank now.

It’s a shame I had to give one star because I wouldn’t have even given that. Terrible customer service. I pad £8 for express shipping only to receive my package over two weeks later after being advised 2 days. They do not reply to emails and the phone number just rings out. I would steer clear, I actually received my order but looking at the reviews a lot of people don’t even get their order.

Don’t waste your time! Not even worth 1 star to be honest. Ordered a personalised water bottle in June for my sons birthday in July, still hasn’t arrived. Emails go unanswered, no communication. Have handed it over to the bank now.

They don't even deserve the 1 star. DO NOT ORDER FROM THEM. I ordered a father's day gift from them. It didn't arrive. They even emailed to check order, but never arrived and they didn't respond to any further emails. Don't waste your time and money ordering from a company that doesn't deliver. Have seen other reviews now, wish I had checked earlier, I am not the only person they have done this to.

Paid for fast delivery (almost 8 pounds!) for Father's Day present. The order was not delivered on time, plus the company didn't pay enough postage and the post office holds it, as i have to pay additional 3.5.
NO communication, not answering emails or fb
Very disappointing.

I bought with this company a couple of years ago and LOVED it… HOWEVER ordered something very early May and still haven’t go it 😭. I have contacted the company numerous times to see if it’s on its way and no one responds to me.

Arrived a little later than expected but I was kept updated and even upgraded shipping for me. Order still arrived for when I needed it and it is amazing, I’ll definitely order more in the future :)

Amazing & Unique Valentine's day gifts!
I purchased via an ad on Facebook and I am truly delighted with my products and the service received.

Late delivery, item looked nothing like image, no response from customer services - recommend avoid this company

Ordered personalised sweater, never received, contacted them and was given multiple excuses and now no response at all, avoid at all costs

No response to complaints by email. Telephone number goes to an entirely different company.

Total scam. Avoid.

I placed an order on 1st September and the confirmation email stated dispatch within 5-6 days. I received no further correspondence. I emailed twice on 2 separate days on the 12th and 13th of the month with no response. I messaged them using Facebook messenger on the 14th and no response. On the 16th, I applied for a refund via PayPal. I definitely wouldn’t use again. I’m disappointed by the company as I want to support small businesses but the service just isn’t there.

Ordered on 23 December. Was contacted on 5 Jan 2022 saying they were back at work. Mid Feb, was told it had been shipped. Start of March now - no sweatshirt and no response to my 3 emails. Shame as was a nice looking product and my wife would have loved this as a gift from the kids.

I ordered a jumper at the beginning of December. It was too big so I returned recorded delivery within time frame for refund.
Nearly 5 weeks later and I still have no refund.
Nobody answers emails and the phone number does not work!
It’s a SCAM and they are still trading!!