ALERT! Stay away and safe from these Indian SCAMMERS. If you are super rich then better help the poor rather than wasting your money on this company. They just rob your money every month without provi... See more
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See what reviewers are saying
A really good introductory session with Ankur Singh. he was careful to explain the features and make sure I understood. I am sure I will forget half of what he taught me but he has shown where... See more
Acephone service I would like to say that I had great experience with Acephone from the time I started to check the trial version with demo before taking up the service. Himanshu Chopra was very h... See more
Company replied
They simply have the best customer service I have ever experienced. Mohit was amazing, he patiently, calmly and happily walked me through how to get my phone service up and running. He was extremely k... See more
Company details
Written by the company
Acefone provides you with a VoIP communication system that assures uninterrupted calls in HD quality so you never lose touch with your clients and colleagues.
Contact info
3 Willow Close, Holborough Lakes, Snodland, ME6 5FA, Kent, United Kingdom
- 08000843663
- contact@acefone.com
- acefone.com
3.6
Average
392 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Onboarding was great.
July 11, 2023
Unprompted review
Reply from Acefone
Hello Tonya,
We are overjoyed to hear about your positive onboarding experience. Contact us at contact@acefone.com should you require any assistance with our services.
Lots of features I didn't even know…
Lots of features I didn't even know they had. Im very excited to use!
July 10, 2023
Unprompted review
Reply from Acefone
Hello Dana,
We appreciate your exceptional 5-star review! We're glad to know that our product features have surpassed your expectations. Knowing that our efforts to bring high-quality features are valued is always gratifying. Your experience is very important to us. If there's anything else that you’d like to share, reach out to us at contact@acefone.com or at 0800-084-3663.
Onboarding was great.
July 10, 2023
Unprompted review
Reply from Acefone
Hello Paul,
Thank you for choosing Acefone and sharing a positive review of our services. We are pleased to know that you had a smooth onboarding experience with our support team. Should you require any additional help, drop us an email at contact@acefone.com or call us aT 0800-084-3663.
Ronnie this side i am on board now it…
Ronnie this side i am on board now it seems a long term business realtion.
July 10, 2023
Unprompted review
Reply from Acefone
Hello Ronnie,
I appreciate your thoughtful 5-star review. We sincerely appreciate your passion and dedication to forging a long-lasting business partnership. We are committed to meeting your demands with outstanding products and services and share the same goal. We are happy to have you on board and anticipate a successful and long-lasting cooperation.
This guy Aditya from onboarding is…
This guy Aditya from onboarding is superman sorted all my problems
July 7, 2023
Unprompted review
Reply from Acefone
Hello Mike,
Thank you so much for your kind words! Will surely pass on your positive feedback to Aditya. At Acefone, we strive to help make your lives easy and provide the best customer experience. Should you have any other questions or require any assistance, drop us an email at contact@acefone.com or call at 0800-084-3663.
I am new user
I am new user, however the service received so far has been excellent
July 7, 2023
Unprompted review
Reply from Acefone
Hello Mandy,
We're glad to know that you liked our services! Hoping that your journey continues with this positivity. If you need any further help, do write to us on contact@acefone.com or call us at 0800-084-3663.
Reply from Acefone
Hello Gibbs,
Thank you for choosing Acefone. We are glad that Ankur was able to provide you a smooth onboarding experience. We aspire to provide excellent service and support to all our customers. Please write to us at contact@acefone.com or call at 0800-084-3663 for any query or feedback.
Ankur Singh was Very informative
June 28, 2023
Unprompted review
Reply from Acefone
Hello Yasi,
We are pleased to hear about your positive experience with Ankur Singh. Our agents are here to assist you 24x7 with all your needs. Do write to us at contact@acefone.com or call at 0800-084-3663 for any query.
Great Onboarding and support.
June 27, 2023
Unprompted review
Reply from Acefone
Hello Rafael,
We are pleased to hear about your positive experience with our onboarding and support team. Our agents are here to assist you 24x7 with all your needs. Do write to us at contact@acefone.com or call at 0800-084-3663 for any query.
Very helpful and easy to set up
June 27, 2023
Unprompted review
Reply from Acefone
Hello Bill,
Thank you for your earnest appreciation. At Acefone, we take pride in delivering the best customer service. Should you need any help, reach out to us at contact@acefone.com or at 0800-084-3663.
Great onboarding by Ankur Singh
Great onboarding by Ankur Singh thanks for the help!
June 26, 2023
Unprompted review
Reply from Acefone
Hello Shanice,
We are pleased to hear about your positive experience with Ankur Singh. Our agents are here to assist you 24x7 with all your needs. Do write to us at contact@acefone.com or call at 0800-084-3663 for any query.
Saurav Kumar and his team are very…
Saurav Kumar and his team are very helpful and know their job very well. I am well impressed how quick they got me up and running customer service second to none. Keep up the good work guys highly recommended
June 23, 2023
Unprompted review
Reply from Acefone
Dear Phil,
We appreciate you taking the time to give us a 5-star rating. Your warm compliments regarding Saurav Kumar, and our team are very much appreciated. Delivering quality services to our esteemed clients is our main concern, so we are delighted to hear that we were able to live up to your expectations. We value your endorsement greatly and will work hard to maintain our high standard of excellence.
If you need any further assistance, drop us a mail at contact@acefone.com or call us at 0800-084-3663.
Best team to deal with
Team Acefone was great at what they do. I was happy to be dealt with them and everything went smoothly. Shout out to Ankur and Himanshu.
June 20, 2023
Unprompted review
Reply from Acefone
Hello Golam,
Thank you for sharing a positive review and words of encouragement. At Acefone, we strive to deliver the best customer service experience. We assure you, like Ankur and Himanshu, all our service agents are happy to assist you with any requirement. Do reach out to us at contact@acefone.com or 0800-084-3663 for any assistance anytime.
Ankur Singh Has patient.
Ankur Singh Has patient.
He support me all the time, its really clear when he explain. He resolve all my questions, I really bless with your assist and I recommend your work in customer service.
June 14, 2023
Unprompted review
Reply from Acefone
Hello,
Thank you for your earnest appreciation. At Acefone, we take pride in delivering the best customer service. Should you need any help in the future, reach out to us at contact@acefone.com or 0800-084-3663 and we will connect with you promptly.
Good experience with customer service
June 14, 2023
Unprompted review
Overall service was great .Onboarding…
Overall service was great .Onboarding service was excellent.
June 14, 2023
Unprompted review
Ankur Singh gave a great overview of…
Ankur Singh gave a great overview of the platform.
June 12, 2023
Unprompted review
I dealt with a lovely man called Aman…
I dealt with a lovely man called Aman who patiently went through the problem i had with my work phones. It took almost an hour on the phone to him but we eventually sorted it out. Or rather, he did! Very patient and explained everything. He was brilliant. I'm very grateful to him.
June 12, 2023
Unprompted review
Ankur Singh thank you for the…
Ankur Singh thank you for the onboarding.
June 6, 2023
Unprompted review
Made the process very easy.
May 26, 2023
Unprompted review
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