The Chromebook is my first after using windows and Apple software. It takes some getting used to and I am still finding out new things. I purchased the Chromebook because all IO wanted to do is simp... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery was atrocious but thats not Acers fault, but I did almost cancel the order. Easy to unpack, and put together. I had no quick start guide with the computer which was frustrating, however I'... See more
I wasnt going to back to Acer after numerous problems with charging ports , so very happy to see see has been altered design an change of side..Laptop working perfect .
Had my Acer aspire delivered so had to navigate it myself. There is a copilot that can help. Most disappointing thing just at this moment is the camera doesn’t allow biometric sign in. Can’t find anyw... See more
Company details
Written by the company
Acer offers more than 40 years of pioneering innovation aimed to break down barriers between people and technology and improve the quality of life for everybody, from consumers to professionals. Thanks to an industry leading product portfolio, Acer strives to provide advanced technologies and perfectly engineered products with a progressive, cutting edge design and an uncompromised quality.
Contact info
Acer UK Ltd. Heathrow Boulevard 3, 282 Bath Road, West Drayton, UB7 0DQ, Greater London, United Kingdom
- 0371 760 1005
- https://www.acer.com/ac/en/GB/content/service-contact
- acer.co.uk
3.9
Great
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Solid products
Solid products, great for gaming and upgrading your systems
July 17, 2025
Unprompted review
Great PC for Not a Lot of Money
My old PC had seen its good days and was getting slow. Saw the PC online and the Spec was fantastic for the price.
The PC is fast the Full HD Screen is superb.
Would certainly consider ACER next time I am looking for a PC
July 12, 2025
Unprompted review
Great product and a great price
Great product and a great price. This plays ANY game you throw at it perfectly
June 29, 2025
Unprompted review
It’s has great speed but bad hardware
It’s has great speed but bad hardware. Ie touchpad. Stopped working. DEAD.
June 18, 2025
Unprompted review
Can't run Roblox for my cousion who is…
Can't run Roblox for my cousion who is 9 slowest laptop ever my grandmar runs better then this piece of crap
July 4, 2025
Unprompted review
I used to love Acer
I used to love Acer - But never AGAIN!!!!!!!
I've been a loyal Acer customer for over 14 years. Their products used to be reliable, high-performing, easy to operate, and simple to upgrade - everything you could want in a laptop. My last laptop lasted over a decade without a single fault. The only reason I even considered replacing it was because it no longer supported Windows 11.
But that's when everything changed.
Acer today is not the company it used to be. Their flagship products are flawed, underwhelming, and certainly not worth the premium price. What's worse is their after-sales service, which is third- rate at best.
I've experienced:
> Disrespectful, dismissive support staff
> Ignored reasonable requests
> A complete lack of customer care
> Damage during returns due to inadequate packaging despite the OME packaging being available, by DPD, the third-party courier they use!!
This isn't just about one faulty laptop - it's about a company that no longer values its customers or stands behind its products. Brand loyalty clearly means nothing to Acer anymore.
If you're thinking about buying Acer - don't.
And if you're dealing with DPD for tech returns - think twice.
Don't let this happen to you. Choose a company that still values quality and customer service. Acer isn't that company anymore. _
June 23, 2025
Unprompted review
More accurate details than retailer
information given was better presented compared to 3rd party retailer
June 6, 2025
Unprompted review
Great laptop
The purchase, delivery was pretty straightforward.The laptop is great but the battery life is a bit on and off.
June 23, 2025
Unprompted review
Computer was as described
Computer was as described. It was easy to collect. Helpdesk was good when setting up. Very helpful staff at Curry's resolved minor issue.
June 11, 2025
Unprompted review
Just love Acer
Had to buy a new acer aspire as my 12 year old laptop died. Really impressed with the aspire 14. Quick and easy to use. Really easy to set up. Great for what I need at work.ps thankyou to the guy at currys for all the help.
June 10, 2025
Unprompted review
I reported that my new laptop volume…
I reported that my new laptop volume was poor and was told to add speakers to improve volume output which I thought was ridiculous, if I wanted a laptop with speakers I would have brought a desktop, then it took a further 3 phones calls and sending videos to Acer in the end I had to remind them of the consumer rights act 2015, in the end I got the supplier to see sense and replace my 3 day old laptop which now works perfectly. Very poor customer experience and lack of understanding by Acer
June 20, 2025
Unprompted review
I'm very pleased with my new Acer…
I'm very pleased with my new Acer Aspire Go 15. It's fast, quiet and problem free. Everything I need was pre-loaded so the transition from my old computer was simple. The quality of the screen is excellent!
June 24, 2025
Unprompted review
Smart laptop
Smart laptop. Easy to set up. Main use will be photography editing and perfect for this. Very pleased
June 13, 2025
Unprompted review
I have always bought an acer this is my…3rd
I have always bought an acer this is my 3rd one and as happy with the new one as I was with the very first 20 years ago
June 9, 2025
Unprompted review
Acer Aspire Spin
Arrived promptly with everything that was supposed to be there actually there. Great little machine that does exactly what it says it will do
June 1, 2025
Unprompted review
Terrible Experience With Customer Support
Failure of the screen on my expensive Acer Predator 18" laptop due to horizontal lines appearing across the right hand side. Sent back to Acer "customer support" under warranty as less than 1 year old. Acer "customer support" then proceeded to take 7 WEEKS to fix it! Constantly having to chase them only to be given very little in the way of information.
In the end I had to threaten them with legal action in order to get my laptop back. Response from Acer "customer support" at the end intimated that they saw this as business as usual and that keeping someone's laptop for 7 weeks was perfectly acceptable! Appallingly bad customer service from a truly awful company.
Avoid at all costs would be my advice!
June 18, 2025
Unprompted review
Just the product I was looking for
Just the product I was looking for, everything about it is 10/10.Good looking ,sleek,great keyboard,and the start up time is brilliant , Thank you ACER for a wonderful product.
June 19, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.