I was taken through the payments process several times after being told the first page was adequate. My UK phone number was also rejected. I have no idea where this company is based. Possibly USA.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
i purchased a replacement battery for my acer spin 713. i went for a none acer battery but the one bought has the same protection levels and represented excellent value. speedy delivery... less than... See more
Company replied
Amazing replacement. Came with screw drivers necessary. Replacing the battery itself was quite easy. My laptop now runs much better as a result. Was almost at the verge of buying a new computer but th... See more
Company replied
I ordered a replacement battery for my Acer laptop the company dispatched the battery very quickly and it arrived in only two days well packaged with also some free screwdrivers to help remove the old... See more
Company replied
Company details
Written by the company
Battery for Acer laptop, replacement Acer notebook battery | Acer Aspire battery from United Kingdom! High-quality Acer laptop batteries are warranty 1 year.
Contact info
United Kingdom
- service@acerlaptopbattery.co.uk
- acerlaptopbattery.co.uk
4.3
Excellent
97 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Good price. Prompt delivery, approx 3 days to UK address. As described. The new battery has given a new lease of life to my 10 year old Acer laptop. It is working faster than it was on mains power alone as the old battery was totally dead. Just double check you order the correct battery. Check the volts, mAh, serial numbers, etc. I am very pleased with my purchase.
September 1, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Prompt delivery and works fine.
Battery came from UK stock in a few days. Fits my very old ACER laptop. Charges fine. Only time will tell what the capacity and life is but happy so far.
July 17, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
So far so good
So far so good, but Evri the delivery company were hopeless.
July 14, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Exactly as described, and fast
Exactly as described. and arrived very fast (faster than expected!).
Thank you.
July 14, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Wery fast and professional service.
May 20, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
very short life.
The battery worked well for the first few months then an occasional error message would pop up. The error messages became more frequent. Twelve months and just out of warranty and the battery has completely shut done. very disappointing.
April 15, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
We are very sorry that our service was not to your satisfaction.
Please provide us with more details about the error messages you've been receiving, and we'll do our best to assist you in resolving the issue. Additionally, if the battery is just outside the warranty period, we can explore possible solutions or alternatives to help you. Your satisfaction is important to us, and we appreciate your patience as we work to address this matter.
In the meantime, our customer service manager has contacted you by email. Please check your mailbox or spam folder.
Wishing you a fantastic day!
Kind regards,
BatteryBuy Team
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
No plastic lugs for screws
Quick delivery, great price, works well - but lugs shown in photo to screw battery down did not exist. Battery working fine but am guessing risk it will dislodge at some point.
March 12, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Details on website made selecting…
Details on website made selecting correct battery required easy.
Ordering simple and follow up through despatch and delivery, excellent.
February 17, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Helpful information on the web site so…
Helpful information on the web site so I was able to order the correct battery and very prompt delivery.
February 9, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
I ordered a replacement laptop battery…
I ordered a replacement laptop battery on a Thursday, it arrived the following Saturday. It was fairly easy to fit the battery and, once fitted and charged up, it is performing very well. I have seen the poor reviews, but Acerlaptopbattery delivered 5-star service in respect of my purchase.
January 14, 2023
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
very prompt and fast service
December 24, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Easy to find right battery on website
Easy to find right battery on website. Delivery incredibly fast. Really pleased with battery and the icing on the cake was two free small screwdrivers for taking my laptop apart.
December 20, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Delighted
After a lot of fruitless research I found the exact battery needed for my laptop. It was at a reduced price -bonus! - and arrived quickly. I had it installed at a computer repair shop who reported to me that the battery is "a good one". I am more than pleased with the whole experience and would recommend this company. I would add that it is up to you to source the correct replacement with the identical serial number as your computer.
December 22, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
This company is a complete scam
This company is a complete scam. Their customer services representative 'Michelle Turner' is an out and out liar. Ordered three ACER laptop batteries on 7/10/2022. I have not received the goods and when I've emailed asking for a refund 'Michelle' keeps stating my refund will be processed. Still waiting. Please don't be fooled by this company.
October 18, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
I am sincerely sorry for the inconvenience you've experienced, and I deeply regret any frustration caused by the delay in processing your refund. I understand the importance of receiving your ordered ACER laptop batteries promptly, and I want to assure you that we take this matter very seriously.
I have personally investigated your case, and I apologize for any miscommunication that may have occurred. Rest assured, we are committed to resolving this issue promptly. I have expedited the refund process, and you should see the refund reflected in your account shortly.
I want to make things right and regain your trust. If there is anything else I can do to assist you or if you have any further concerns, please don't hesitate to contact me directly at [Your Contact Information].
Once again, I apologize for the inconvenience, and I appreciate your understanding.
Kind regards,
acerlaptopbattery.co.uk Team
Poor quality
When installed, battery only charged up to 94%. 5 months later the battery no longer holds charge and laptop only runs when plugged in.
November 3, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
I apologize for the inconvenience you've encountered with our battery, and I appreciate you bringing this matter to our attention. Ensuring your satisfaction is our top priority, and we are committed to resolving this issue for you.
Kind regards,
acerlaptopbattery.co.uk Team
This is a scam company
This is a scam company
they are liars: I ordered a 2800mAh AS16A8K batery and I received an AS16A5K 2650mAh battery
September 2, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
I want to extend my sincerest apologies for the inconvenience you've experienced with your recent order. It's disheartening to hear that you received the incorrect battery, and I understand the frustration this may have caused.
This discrepancy is unacceptable, and I assure you that we take such matters seriously. I have initiated an immediate investigation into this issue to identify the cause and prevent it from happening in the future. Please rest assured that corrective measures will be taken.
Kind regards,
acerlaptopbattery.co.uk Team
Amazing replacement
Amazing replacement. Came with screw drivers necessary. Replacing the battery itself was quite easy. My laptop now runs much better as a result. Was almost at the verge of buying a new computer but the battery has basically restored the computer to its original state. Brilliant.
August 4, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Battery pack was in stock
Battery pack was in stock. Took about 3 days to arrive. Slightly different spec to original but same pattern and fitted. It charged to full but I need to cycle discharge/recharge to stabilise it. Whether it will live as long as the original which was manufactured and date stamped 2010 remains to be seen. The original was made in Japan and post-processed in China.
At present I'm satisfied with the seller.
I didn't buy the cheapest and I didn't buy the dearest but I agree there's far too many Chinese sellers masquerading as UK companies to give the impression that they are manufacturers instead of being in the obtain/sell-on chain, so that they can close shop and re-open under a different name when Trading Standards start investigating.
July 25, 2022
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
Thank you for your purchase and taking the time to leave us this review.
It's great to hear that you were satisfied with our service and product.
We will continue to endeavour to provide our customers with first-class products and services.
Please feel free to contact us if you have any questions in future.
Wishing you a fantastic day!
Kind regards,
acerlaptopbattery.co.uk Team
Honest review
Pros: Good communication via email.
Cons: Standard shipping is actually 5-6weeks because this business is actually operating from China.
My experience: So placed my order on the 26 October and it arrived on the 2nd December.
December 3, 2021
Unprompted review
Reply from Acerlaptopbattery
Dear customer,
I want to extend my sincere apologies for the extended shipping time you encountered. We understand the importance of timely delivery, and we regret any inconvenience caused by the delay. We acknowledge that our standard shipping duration may not meet the expectations of all our customers, and we are actively working to improve our shipping processes.
Your experience is crucial to us, and we are committed to learning from it to enhance our services.
Kind regards,
acerlaptopbattery.co.uk Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.