acilearning.com Reviews 1,247

I’ve been trying to cancel my account for a while now. When ACI Learning took over ITProTV, the price went up significantly. They transitioned existing customers over to the new platform, but didn’t properly transition their accounts. I’ve reached out to ACI Learning to cancel my account, but they’ve ignored my inquiries. Pretty crappy customer service.

Severe audio mic issues especially anthony sequiera on multiple courses. In many cases the volume and bass dofference between host and presenter are radically different. Quality of technical content has dropped severely from what itprotv produced. Too much focus on big screen tv slides and not enough on actual technical demonstrations. New Hosts seem to have little to no technical knowledge and many times talk too fast or seem to rush the SME who is there to train the viewer to become an expert in the area. Almost seems like the aim has been dumbed down to general knowledge rather than technical expertise training

Everything is very informative and I like that no steps are skipped in explaining different technologies.

The video is good but sometimes it’s stuck and keep running all over again( happened recently)

The courses are always interesting and full of good knowledge, helpful in test prep and in the business world.

Cost and quality of material are 2nd to none. This perfectly fits my visual learning style!

Lots of good learning material . You can definitely be good at any of their programs as long as you put in the work and effort.

Learning is made easier and all the interactive demos are great

I recently just bought the courses and virtual labs. Everything I have came across have been easy to access and I have already learned a lot!

So far so good, I like the videos and the content. However, I would like to see some class like lesson plan than can be followed. Instead of watching video after video. If a student isn’t disciplined to click on the labs for each section.

The integrated labs

My experience using the ACI Learning digital learning platform has been extremely positive and professionally rewarding. The platform delivers training with exceptional depth and real-world context, which significantly strengthened my understanding of complex IT and cybersecurity concepts. The structured learning paths and instructor-led content were especially effective in preparing me for multiple CompTIA certifications, from A+ through Security+, and beyond. ACI Learning’s approach bridges theory and practical application, making it an outstanding resource for both foundational knowledge and advanced skill development.

Courses are insightful and detailed. Support staff are always able to point you in the right direction

Main thing is the teaching method. Same as most poorly managed schools. Just state the info and memorize. No real application or deeper learning. Im am a slow learner but I dont see this any different than studying on my own from other free sources. Only lasted 2 weeks and day after day it was just a torrent of information to memorize. The other types of resources they had were cheap as well. Virtual labs lagged, ran poorly and very minimal. Everything esle was just a video. So again I ask how this was more beneficial than studying from free sources? Staff was friendly at least.

Amazing experience

I had a REALLY hard time getting access for the CompTIA bundle package that I paid for and it took about a full week to get resolved. This is why I can't rate it a full five stars, however, the content and the teachers have always been done very well.

The content is easy to understand, and the teachers are very well educated.

The training materials provided was OK. Not great but useful. My issue is with the admin. My business closed so, when I received the renewal invoice (30 days before renewal) I immediately emails to cancel the subscription. They did change their terms and conditions last year to require 30 days notice (but that was buried in a long document). For months they harassed me about payment, despite my numerous emails that I had cancelled. They then sent the account to a collection agency. The product is OK but they show no mercy when you want to leave.