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acilearning.com Reviews 1,247

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 196 reviews, reviewers had a great experience with this company. Customers are really happy with the product and its quality, highlighting the engaging and informative videos, well-structured courses, and practical training. Many appreciate the virtual labs for hands-on practice, the easy-to-navigate platform, and the helpfulness of the staff. However, some customers also noted issues with the website, such as login problems, outdated content, and a clunky interface with multiple linked portals. A few other people also felt that the virtual labs could be laggy or minimal, and some mentioned audio issues in videos or a lack of reading material.

What people talk about most

User experience

Users describe positive interactions with the user experience. Many customers praise the platform's ease of... See more

Staff

Reviewers highlight positive aspects of staff, particularly praising the instructors and support team. Many... See more

Website

Consumers find website experiences to be ambiguous. Many users report significant issues with site access,... See more

Product

Clients share positive opinions on the product, highlighting the helpful and insightful course material,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve used ACI before and it has successfully gained me my Sec+ and PenTest+. A gripe I have is the lack of labs for some of the higher certifications such as the CASP+, CISA, or CISSP. The content i... See more

Rated 4 out of 5 stars

I love ACI learning because they have videos that explain everything on hand and they have virtual labs that we can practice at the same time with watching videos. A tiny issue with their virtual la... See more

Rated 4 out of 5 stars

The wide variety of courses that were available and their lab environments. Their method of teach with the talks can be helpful as well, the little jokes slipped in here and there keeps it fun and eng... See more

Rated 4 out of 5 stars

I really like the videos and labs they do a great job of taking you through the whys and what’s! But if I had to critique, I wish there was some reading material and I wish the speakers in the videos... See more


Company details

  1. Career and Education Provider
  2. Education Center
  3. Educational Institution
  4. Learning Center
  5. Training Centre

Written by the company

ACI Learning delivers hands-on IT and cybersecurity training built for real-world results. Our outcome-driven approach equips learners with practical skills through immersive labs, certification prep, and instruction from proven industry experts. Whether you're training a team or advancing your own career, myACI, our powerful training platform, bridges the gap between learning and doing—turning knowledge into performance. With virtual labs, expert-led video content, and gamified features like skill points and microcredentials, learners stay engaged and ready for what’s next. Team dashboards and analytics make it easy to track progress and tie training to business goals. Enterprise-ready and globally trusted, ACI also provides Marketplace access to top-tier content beyond IT and cybersecurity. Scalable and flexible, ACI Learning helps organizations future-proof their workforce, improve retention, and prove ROI with every training initiative.


Contact info

4.0

Great

TrustScore 4 out of 5

1K reviews

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Replied to 11% of negative reviews

Typically replies within 1 month

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Rated 4 out of 5 stars

i really like the training that they're…

i really like the training that they're doing. i did have some issues as I was customer for a very long time, and when they got purchased or purchase itprotv they really had a rough time in the transition

December 28, 2025
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5-Star Review

⭐⭐⭐⭐⭐ 5-Star Review

ACI Learning has been an excellent resource for expanding my IT knowledge and sharpening real-world skills. The courses are well-structured, up to date, and taught by instructors who clearly have hands-on industry experience—not just theory.

What I appreciate most is how practical the training is. The content is easy to follow, relevant to today’s IT environments, and genuinely useful whether you’re preparing for certifications or applying concepts directly in the field. The learning platform is smooth, organized, and makes it easy to stay on track.

I would confidently recommend ACI Learning to anyone serious about growing their IT career, whether you’re just getting started or looking to level up your expertise.

November 22, 2025
Rated 1 out of 5 stars

Useless customer service

I had to update my payment for my annual subscription. I had to create a new ACI store account that didn't link up to my On Demand account (I have an old account). I couldn't update the subscription payment until the ACI Store account was linked to my On Demand account. I explained the problem to customer service. I had with screenshots with a detailed explanations of my problem and didn't get any resolution and just had to pay the full price without the discount I originally had, which was a 60% discount at the time I had first signed up several years ago. Then they're asking how good they did. Responses were not prompt, responses were not helpful. 0/5 stars if I could.
The only redeeming value I could say is that they were not intentionally rude.

Awful and expensive (to me) service. I used my full government name on this review because I feel strongly about this review.

November 18, 2025
Rated 3 out of 5 stars

rate hikes

I didnt like the rate hikes things are already expensive. For the same services aive has for past year and prior. Loyal customers shouldn't be punished for continuing service but rather incentivized for continuity.

December 2, 2025
Rated 4 out of 5 stars

Loving Edutainment

The different subpages within the website made it confusing as far as being able to watch the videos after buying a year's subscription, because the website kept trying to make me buy a subscription even though I already bought one and just wanted to get to the learning part. Everything else is great.

November 30, 2025
Rated 5 out of 5 stars

Aci Learning

Aci Learning provides high-quality, practical IT and cybersecurity training that’s easy to follow and immediately applicable. Their instructors are experienced, and the platform makes learning both engaging and efficient.

November 22, 2025

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