I am a new registered user. I am very impressed by the excellent services provided the mail correspondence to make sure correct part configuration is what i really need and the speed of delivery is im... See more
Company replied
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Needed a replacement belt for my YORK FITNESS TREADMILL but had NO IDEA regarding the type & size. The person who helped me, through wotsapp, was BRILLIANT!! Step by step clear instructions, I took... See more
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We have booked a shipment on March 10,2026 against Advance Order No. Advance Order No. ADV-B8A2D868. Neither shipment has come nor any updates are available on your website regarding the shipment. Tho... See more
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Phenomenal service. Chris from the couplings team helped greatly in the order of a Trantorque coupler which will be used in our small wind turbine for a student design competition. Thank you!!
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Company details
- Bearing Supplier
- Business to Business Service
- Equipment Exporter
- Industrial Equipment Supplier
- Industrial Framework Supplier
- Manufacturer
Written by the company
Fast, reliable service & supply. ACORN® provides high-quality personal service and a fast supply of industrial products to industry. The UK's largest stockist of Bearings & housings, Belts & pulleys, Chains & sprockets, Couplings & drives, Linear & automation, Maintenance equipment & lubrication, Seals & Pneumatics. Order online, via email, phone or in person, ACORN’s dedicated and knowledgeable team are here to help. It’s quick and easy, with same-day dispatch on a vast range of engineering components. With over seven million items in stock and computerised links to manufacturer stocks across the globe, you will receive your goods in the fastest possible time. Our free same-day delivery service is available within our large delivery zones or you can depend on our reliable next day service. Services & solutions include: Linear rail cutting & assembly Equipment hire Maintenance contracts Consignment stocks Site audits Total cost of ownership solutions You can expect the highest level of service from our highly trained customer service teams throughout our Regional Distribution Centre network. Authorised distributors for many industry-leading manufacturers Full product traceability guarantees genuine components and a high quality supply chain. Manufacturer warranty provides peace of mind. ISO certified and accredited to industry organisations.
Contact info
Unit A, Denby Way, S66 8HR, Rotherham, United Kingdom
- 0800 8766 441
- enquiries@acorn-ind.co.uk
- acorn-ind.co.uk
4.4
Excellent
213 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I needed a very small drive belt for a…
I needed a very small drive belt for a Hoover the cost was just over £7 but the minimum spend was £20 so I had to buy 3 to get over that minimum spend by the time I payed vat and postage the cost was over £40 so now I ask my self is it worth trying to repair anything with stupid on cost why bother selling anything under £20,
That answer deserves one star why would I spend £40 on ⛽ fuel consider your in house costs and not forcing people to have a minimum spend
February 14, 2024
Reply from Acorn Industrial Services Ltd
Hi D Davies,
Thank you for your feedback.
Sorry for your experience with us. To save on carriage charges you can always call into one of our branch's trade counters and collect your item.
https://www.acorn-ind.co.uk/our-branches/
We apologise for any inconvenience caused.
Acorn Industrial Services
Shambolic Customer Service
Our order was never received - took our money but no dispatch notification, no delivery, nothing!
No response at all to our queries about where our order is despite their promises of a 24 hour response to all enquiries.
Things can go wrong, orders can be delayed, but to just ignore customers and not communicate at all is absolutely dire customer service.
April 9, 2024
Reply from Acorn Industrial Services Ltd
Hi Charles,
Thank you for the feedback.
I am sorry to hear about your poor experience with us. We have dispatched the goods today and they should be with you tomorrow. Please let us know if they don't arrive by contacting our dedicated customer service email address: tellus@acorn-ind.co.uk
You will receive a full refund of your carriage charges.
At the time of your order, we were experiencing some problems with online orders which lead to some not getting processed correctly. We have investigated this internally and are putting in measures to prevent this from happening again. We're also reviewing and changing our customer service process to improve our communication with customers.
We apologise for any inconvenience caused.
Acorn Industrial Services
Their online portal is so user friendly…
Their online portal is so user friendly and subsequent delivery of my Orders so predictably reliable, I don’t even think of sourcing anywhere else.
April 19, 2024
Reply from Acorn Industrial Services Ltd
Thank you Mark! let us know if you need anything else
Delivered next working day
Delivered next working day. These bearings are to service a forty year old Revox tape recorder. Excellent.
April 19, 2024
Reply from Acorn Industrial Services Ltd
Happy to help Michael
Reply from Acorn Industrial Services Ltd
Thank you for taking the time to leave a review Richard
Good prices and fast deliveries
April 17, 2024
Reply from Acorn Industrial Services Ltd
Thank you for your review Thomas! Let us know if you need anything else.
Reply from Acorn Industrial Services Ltd
Thank you for the 5 stars Cristian!
Efficient
Reasonable prices. Quick delivery and had all of the small parts I needed that other suppliers didn't stock.
February 10, 2023
Unprompted review
Reply from Acorn Industrial Services Ltd
Thank you for your review, glad to hear we had everything you needed!
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