Acorns Reviews 3,145

THEY STOLE MY MONEY!!! There was a $500.00 debit took out of my checking account from Acorn that I never authorized. When I called them, they refused to help me and told me if I wanted my money back I would half to contact my bank they would nothing on their end. My Acorn account had been closed for nearly a year when this happened. BEWARE!! CROOKS!!!!!!

Fantastic company company with a strong customer service base

I got in touch with customer service about my withdrawal and she found it pretty fast. She is was pretty thorough with her questions and answers.

I have always liked using Acorns just because it is extremely user-friendly and very easy to manage your money on. What I really like is seeing in real time your investment portfolio increase when you login every day. I highly recommend using Acorns to everyone I know.

Accorns play tricks, specially with referral bonus, I referred 5 people, all accounts from my 5 referrals were in good standing and suddenly before the bonus expired they put one of the accounts in bad standing so that they do not have to pay the bonus, from this account they put in bad standing they kept charging money even thought they suspended they account, be careful stay awake from this,also seems this platform wants your data… if I could give zero as a review I would do it.

Customer service reps were nice but they weren’t able to resolve the issue I had with the referrals in order to get the referral bonus.

I’ve had a great experience with Acorns. Their customer support team was very helpful and took the time to review my referral bonus request. They handled the situation professionally and resolved it quickly. I really appreciate their support and transparency. It’s a great app for investing and saving automatically.

Acorn is a great place to save money and invest. I was with them before and I came back. I like that there's other place to help with retirement or just to save for unexpected surprises.

I called on behalf of my son’s estate and was guided thru all the requirements needed to complete the process. I was treated with professionalism, courtesy and kindness in my difficult time. Thank you Acorn

Support was great with walking through everything I needed to do when my account got hacked and money was stolen from me.

Such a great app! Richard the supervisor helped me solve my inquiry. Thank you for everything

I’ve been asking for my money back from you. Now you close my account and I have no way to get my money back!

Well, the lady that I spoke to was extremely nice. She was very thorough with the questions that I had and made a crystal clear for me so I totally understood. And it’s very nice when you can get somebody on the phone and they’re very nice to you.

They made a mistake that cost me a 700$ promotion they were running. Pulled my account and the others I had sign up.

Acorns can help save money and plan for the future.

I had been locked out of my account for almost two weeks and was getting nowhere until Tashana stepped in. She was the only agent who truly went above and beyond to help me figure out what the issue was, and she stayed committed to helping until it was resolved.

Coming from a 15 year background in hospitality with Hilton, I know firsthand how rare it is to find someone who delivers this level of service. Tashana’s patience, professionalism, and genuine willingness to help did not go unnoticed.

Thank you so much, Tashana, for your incredible support. You are an absolute rockstar and a huge asset to this establishment! ⭐👏

Really good customer service

Calling the support was helpful and quick, and allowed me to get my account back. Thank you.