Bought a plugin for a client and needed some customization (some code snippet) for a special use case... Got 2 snippets immediately which solved my "problems" right away. Will definitely recommend... See more
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Review summary
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I’ve tried two plugins from Acowebs, Addon plugin and Deposits & partial payments, and I’m really impressed. Both have been solid and offering features exactly what I needed. The best part? Whenever... See more
Company replied
I have loved the freemium version of the product. When I had a project that could benefit from the pro version, I had an issue arise during setup. Staff quickly helped me resolve the issue, which wa... See more
Product Addons has completely changed the way I sell products online. It’s intuitive, flexible, and works flawlessly with my store setup. I was able to create custom options in minutes – no coding nee... See more
Company replied
Company details
Written by the company
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4.9
Excellent
128 reviews
Hasn’t replied to negative reviews
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Helpful Support 10/10
I reached out to Acowebs support for clarification on a possible conflict between Custom Product Addons plugin and Woocommerce Deposits plugin. They took a day to get back, but then after that the entire communication was smooth. Their support provided screenshots and instructions after understanding the situation and guided me thoroughly until the issue was resolved. It was a configuration error rather than a plugin functionality error. I'd love to continue my collaboration with Acowebs!
December 1, 2025
Unprompted review
Product Labels is a great addition to…
Product Labels is a great addition to my website. I was able, with the Pro version, to add not only a sales banner to a holiday special, but also add a countdown timer to the product.
When I had a technical issue, the technical support was great. I'm very happy with both product and support.
December 3, 2025
Unprompted review
The WooCommerce product add ons plugin…
The WooCommerce product add ons plugin is a really powerful tool for us and has tonnes of flexibility.
We had to contact support for some technical help with one query and they were very fast to respond and were able to help us resolve our problem with their first response!
November 25, 2025
Unprompted review
We found the Technical Support Team…
We found the Technical Support Team very prompt and professional in dealing with an issue on our website. The Badge widget required some CSS coding and this was provided very quickly and resolved the issue. Great work!
November 21, 2025
Unprompted review
perfect and fast handling of the claim
The payment link for the remaining payment by the customer did not work properly. This was resolved expeditiously and professionally by employees of the acowebs helpdesk. The communication via the support ticket went smoothly
November 12, 2025
Solid support
Honestly, one of the most solid plugins for WooCommerce.
Support was very nice and helpful, without the need to log in.
Although there was no solution for my case, they provided a valid alternative.
Suggestions for the devs: think about developing a multi-step form functionality.
November 13, 2025
Unprompted review
Amazing support
Amazing support! They replied within 1 minute and solved my issue promptly. Super efficient and professional. Highly recommend Acowebs!
November 13, 2025
Unprompted review
Great product and support team!
November 13, 2025
Unprompted review
Their Product-Add On pro is fantastic…
Their Product-Add On pro is fantastic and their support was super helpful with our custom coding we did. Highly recommend.
November 10, 2025
Unprompted review
Reply from Acowebs
Hello Christi,
Thank you for your review! We’re glad you’re happy with the Product Add-on Pro and our support. We appreciate your recommendation!
Thanks!
We use the Pro plugin "Product Addon"
We use the Pro plugin "Product Addon". It's very well designed. After we discovered a bug, or rather a malfunction, in the text character calculation, the support team quickly helped us with a modified regular expression code. I can therefore recommend the plugin.
November 10, 2025
Unprompted review
Reply from Acowebs
Hello,
Thank you for your review! We’re glad you liked the Product Addon plugin and that our support team could quickly help resolve the issue. We appreciate your recommendation!
-Team Acowebs
great support thanks
November 4, 2025
Unprompted review
Reply from Acowebs
Hello Miriam,
Thank you for your feedback! We’re glad you’re happy with our support.
-Team Acowebs
Excellent support
Excellent support! They even went the extra mile and built a custom feature specifically for us.
October 31, 2025
Unprompted review
Reply from Acowebs
Hello Adriaan,
Thank you for your review! We’re glad you’re happy with our support and the custom feature we built for you.
-Team Acowebs
Great customer service, programmers
I was having a sporadic problem and their programmers made the effort to track it down and fix it.
October 24, 2025
Unprompted review
Reply from Acowebs
Hello Kyra,
Thank you for your feedback! We’re happy our team could identify and fix the issue for you. We appreciate your kind words!
-Team Acowebs
Great product, great support!
I’m very happy and pleased with the WooCommerce Custom Product Addons plugin! It’s a real time saver and works perfectly for what I need. The support team is also fantastic — quick, friendly, and helpful. Highly recommended!
October 13, 2025
Unprompted review
Reply from Acowebs
Hello Jianis,
Thank you for your kind words! We’re glad the plugin is helping you and that our support team could assist. Your recommendation means a lot to us!
-Team Acowebs
I appreciate the quick response when I…
I appreciate the quick response when I run into a problem. I'm new to web design, so it happens pretty often!
October 15, 2025
Unprompted review
Reply from Acowebs
Hello Dan,
Thank you for your feedback! We’re happy to help and glad our support could assist you. Don’t worry , everyone starts somewhere, and we’re here whenever you need us!
-Team Acowebs
Amazing customer support
Amazing customer support! The plugins used worked perfectly, but emailed to ask if it could one-day do an extra feature, within hours I had a reply with an extra plugin doing what I needed for a client site. Worked perfectly. Great service.
October 13, 2025
Unprompted review
Reply from Acowebs
Hello Andy,
Thank you for sharing your experience! We’re thrilled the plugins worked well and that our team could quickly provide a solution for your client. We appreciate your kind words!
-Team Acowebs
Excellent Support
I had several questions, and all of them were answered by support tech. They also demonstrated how to do what I was asking.
October 10, 2025
Unprompted review
Reply from Acowebs
Hello Ron,
Thank you for your feedback! We’re glad our support team could answer all your questions and guide you through the process. We appreciate your kind words!
-Team Acowebs
Fabulous tool and amazing support
October 10, 2025
Unprompted review
Reply from Acowebs
Hello Irina,
Thank you for your review! We’re glad you’re enjoying the plugin and that our support met your expectations. Your feedback means a lot to us!
-Team Acowebs
Reply from Acowebs
Hello Dejan,
Thank you for your kind words! We’re glad you found our support fast and helpful. We really appreciate your feedback!
-Team Acowebs
I have a couple of plugins from this…
I have a couple of plugins from this company. What stands out is the simplicity of their plugins but also their outstanding support. Highly recommend checking out there solutions before looking elsewhere
October 3, 2025
Unprompted review
Reply from Acowebs
Hello Steve,
Thank you for your feedback! We’re glad you’re happy with our plugins and support. We appreciate your recommendation!
-Team Acowebs
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