Took a little bit longer time then was expecting. Prices and discounts are very good comparing to others shops. Barbara offered to me a newer model regulator bag for free because those I have ordered... See more
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See what reviewers are saying
It took very long time as long as 1 month to deliver it./Italy-Slovakia/, after returning from holiday. I am dissapointed.
I bought a dive computer (white color) with transmitter from Acquasub, but the computer was delivered in black color. Very nice emails clarifying the problem were written. Very quickly and without c... See more
I ordered from Acquasub, they confirmed product availablility and send me quote for international shipping. I faced a small issue with delivery and Barbara was very helpful and she managed to fix it f... See more
Company details
Information provided by various external sources
Vendita online di materiale per la subacquea,sia ricreativa che tecnica per l'apnea e la pesca subacquea , lo snorkeling , oltre alla vendita si occupa anche di assistenza e manutenzioni, cambio batterie orologi e computer , centro assistenza autorizzato Mares, Scubapro, Cressi, Technisub, Aqualung,Apeks, Seac, Omer, Spora Sub,e per le maschere granfacciali dell'Ocean Reef. Vendita materiale Padi e pacchetti per scuole e diving.Vendita materiale per piscina e nuoto oltre che materiale nautico. mute pinne erogatori immersioni corsi Padi snorkeling attrezzatura pesca subacquea Genova Liguria
Contact info
Vico del Campo 10/16 R, 16124, Genova, Italy
- 0039 010 24.65.964
- Info@acquasub.it
- acquasub.it
Replied to 17% of negative reviews
Typically replies within 24 hours
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ENG:
ENG:
If I wouldn't have called, the order would had never moved forward.
No communication about the status of things.
Item shipped not corresponding to the one asked.
Don't buy here!
ITA:
Nessuna comunicazione sullo stato dell'ordine.
è stato necessario chiamare almeno 6 volte per poter ricever qualcosa e ciò che è stato mandato non corrisponde all'ordine.
Pessimo!
Super seller
Disponibilità e cortesia.
efficienza,professionalità e velocita…
efficienza,professionalità e velocita di consegna
Gentili ed efficienti.
Poor service
Poor service. Very difficult comunications. Order made before 20 days and no any answer by telephone. The kind woman said i will send, then i have sent but when asked for trucking number she said nothing. I have written also e-mails without any answer. I will ask from paypal account to refund the money and i hope that i made it.
Terrible communication
Terrible communication. Hardly reachable. No track & trace code. No updates by e-mail.
I’ve received a wrong size of foot pocket !!!
Dear sir/madam,
I’ve received a wrong size of foot pocket......
The size I ordered which are 40/41.
However,I've received a single 44/45 and a single 40/41.
Could you please check my order! and resend it to me.
Thank you for your kindly help!
Info as shown below :
INVOICE N. AQ10 0603/2017
C4 Surfer Fins Q.ta=1, Prezzo uni.=81,15 ,Importo=81,15
shipping cost 3KG = 46,00
ESENTE IVA ART.41
TOTALE FATTURA=127,15 Eur
Wayne Hung Wei Liao
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