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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness, responsiveness, and professionalism of the staff. Many people appreciate the quick delivery and the high quality of the products, often noting the competitive pricing. Consumers frequently mention the ease of exchanges and returns, with replacements arriving swiftly. However, some customers also noted issues with incomplete orders, receiving fewer items than expected. A few people expressed dissatisfaction with the lack of assistance or compensation when problems arose, particularly regarding pricing differences compared to other regions.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service. Many highlight the speed and efficiency, with... See more

Product

Users describe positive interactions with the product. Many customers are very happy with their purchases,... See more

Service

Clients share positive opinions on service. Customers consistently praise the efficiency, professionalism,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the great prices, often noting... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish from Action Sports International. I was led through a multi discipline order and provided with all the advice I needed to make the right choices and also get val... See more

Rated 5 out of 5 stars

Fast delivery. Exactly as described. Great value for money. Clear intuitive website. Thoroughly satisfied with my first purchase from you. Have already told fellow sailors about your products.

Rated 5 out of 5 stars

I have ordered 2 Connelly Neo Slalom Water Ski bags. I paid for the shipment from the UK to France, I paid the VAT and customs processing fees. But I received only one bag instead of two in my packa... See more

Rated 5 out of 5 stars

This is my second order from ASI which I am really happy with and I felt confident ordering with this company again and will continue to order from them when ever I need water sports products. Fantas... See more


Company details

  1. Outdoor Sports Store
  2. Sporting Goods Store
  3. Surf Shop

Written by the company

Action Sports International are an independent UK based Action Sports Equipment and Apparel Retailer. Our warehouses, based in Mid-Wales, are filled with everything from Wakeboards and Water Skis to Watersports/Bike Helmets and Wetsuits. We are confident that we will have something perfect for all ages, abilities and budgets - and all from many of the top brands. We guarantee to price match if you find better priced deals elsewhere, simply drop us a line with the details. Free shipping is available across the store and we offer simple, low cost returns to make shopping with us as easy as possible. If you are exchanging an item then we offer free returns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

received my neoprene hoodie very…

received my neoprene hoodie very quickly, and I’m really impressed with the service. The company has been efficient, professional, and reliable throughout the whole process. The quality of the product is excellent, and we’re genuinely very happy with our purchase.

We would definitely buy wakeboarding gear from this company again. Highly recommended!

March 28, 2026
Rated 5 out of 5 stars

5 Star service from this company

Brilliant service from start to finish from Action Sports International. I was led through a multi discipline order and provided with all the advice I needed to make the right choices and also get value for money (special mention to John for all the advice). Also Dave, who quickly sorted out all the issues with sizing and a minor defect and got replacements shipped out without delay. I could not recommend this company enough.

March 25, 2026
Rated 5 out of 5 stars

First purchase.

Fast delivery. Exactly as described. Great value for money. Clear intuitive website. Thoroughly satisfied with my first purchase from you. Have already told fellow sailors about your products.

March 23, 2026
Rated 5 out of 5 stars

Shipping was prompt

Shipping was prompt, and I was able to get my purchase in about a week which was great as it's a birthday gift (and it shipped all the way to the US).

February 14, 2026
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service - best. Needed to exchange an item for a larger size, replacement arrived so quickly, and before my returned item will have been received. No complicated paper work.

January 6, 2026
Rated 5 out of 5 stars

Received 1 item while I ordered 2 items (edit: received both)

I have ordered 2 Connelly Neo Slalom Water Ski bags. I paid for the shipment from the UK to France, I paid the VAT and customs processing fees. But I received only one bag instead of two in my package. I will be happy to modify this review when I receive my complete order (= 2 Connelly Neo Slalom Water Ski bags).

Edit: after contacting customer support, I have been sent the missing item and issued a partial refund. Thank you!

December 15, 2025

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