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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the helpfulness, responsiveness, and professionalism of the staff. Many people appreciate the quick delivery and the high quality of the products, often noting the competitive pricing. Consumers frequently mention the ease of exchanges and returns, with replacements arriving swiftly. However, some customers also noted issues with incomplete orders, receiving fewer items than expected. A few people expressed dissatisfaction with the lack of assistance or compensation when problems arose, particularly regarding pricing differences compared to other regions.

What people talk about most

Delivery service

Consumers express high satisfaction with the delivery service. Many highlight the speed and efficiency, with... See more

Product

Users describe positive interactions with the product. Many customers are very happy with their purchases,... See more

Service

Clients share positive opinions on service. Customers consistently praise the efficiency, professionalism,... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the great prices, often noting... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently praising the helpfulness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant service from start to finish from Action Sports International. I was led through a multi discipline order and provided with all the advice I needed to make the right choices and also get val... See more

Rated 5 out of 5 stars

Fast delivery. Exactly as described. Great value for money. Clear intuitive website. Thoroughly satisfied with my first purchase from you. Have already told fellow sailors about your products.

Rated 5 out of 5 stars

I have ordered 2 Connelly Neo Slalom Water Ski bags. I paid for the shipment from the UK to France, I paid the VAT and customs processing fees. But I received only one bag instead of two in my packa... See more

Rated 5 out of 5 stars

This is my second order from ASI which I am really happy with and I felt confident ordering with this company again and will continue to order from them when ever I need water sports products. Fantas... See more


Company details

  1. Outdoor Sports Store
  2. Sporting Goods Store
  3. Surf Shop

Written by the company

Action Sports International are an independent UK based Action Sports Equipment and Apparel Retailer. Our warehouses, based in Mid-Wales, are filled with everything from Wakeboards and Water Skis to Watersports/Bike Helmets and Wetsuits. We are confident that we will have something perfect for all ages, abilities and budgets - and all from many of the top brands. We guarantee to price match if you find better priced deals elsewhere, simply drop us a line with the details. Free shipping is available across the store and we offer simple, low cost returns to make shopping with us as easy as possible. If you are exchanging an item then we offer free returns.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Easy to do business with

Easy to do business with. The item was delivered on time. Haven’t been able to try out the paddle board yet as conditions have not been suitable but no reason to doubt the quality as I already have another O’Brien board

August 26, 2025
Rated 5 out of 5 stars

You will not be disappointed

I was recommended ASI by friends and I can see why they are so popular.
Simply The best customer service I've had from any company and with the best prices for quality watersports equiptment.
Very happy customer

September 6, 2025
Rated 5 out of 5 stars

Fantastic service, easy to deal with, easy returns

I'd previously bought a pair of boots from Action Sports International and decided to go back to them when I was getting some SUPs and associated equipment.
Made the right decision, easy to deal with, easy returns.
Quality equipment at great prices from a reliable company with good communications.

August 6, 2025

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