Although the order (138483) was delivered quickly there was no seal on the skincare product. Having paid full price its prior usage is questionable. Both the Active Care website form and email add... See more
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The company answered my request to purchase a product within a very short time, I certainly felt like their centre of attention! They were very knowledgeable and keen that my choice would be safe... See more
Purchased the versace crystail noir perfume. Saw the reviews on trust pilot and wasn't sure if I'll regret this purchase. Item arrived within a few days and in perfect condition. Thanks!
SELLING FAKE COLOGNES AND PERFUMES. BEWARE! Their replies are repeated nonsense and just say the generic "we assure you all of our fragrances are purchased and sourced from verified retail outlets" bu... See more
Company replied
Company details
Contact info
Unit 2b Brick knoll Park, AL1 5UG, St Albans, United Kingdom
- cs@activecarestore.co.uk
- activecarestore.co.uk
3.3
Average
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered from you and you sent me a…
I ordered from you and you sent me a confirmation email then I received an email two days later saying it had been despatched it was only when I tried to track the item I realised my order had been cancelled due to lack of stock.Next day your were still advertising on the internet that the item was in stock slightly confusing.
April 24, 2023
Great price and prompt delivery.
April 12, 2023
As efficient as ever
April 11, 2023
Great prices and quick delivery times
Great prices and quick delivery times. Thank you 😊
April 11, 2023
Great price and service
April 4, 2023
Great product great price amazingly…
Great product great price amazingly quick delivery thankyou.
March 24, 2023
Kept well informed and delivered on time
March 3, 2023
Delivered on time
February 28, 2023
The product was packaged in a in a …
The product was packaged in a in a nylon see through bag, which was pretty and would have made a lovely gift for someone. Inside the box was an extra cloth and that was an unexpected bonus. Price was also a factor. This was the best price for the size. All in all a great buy.
February 9, 2023
Got expired product
I have to say that I am very disappointed because the products have already expired. I would like to request a full refund for my order (Order #118308). I did not receive any response back from them. Avoid this shop!!
February 15, 2023
Unprompted review
Parcel never arrived
Parcel never arrived - ordered Tom Ford perfume for my girlfriend and it never came. Emailed and they blamed post and to wait but still not arrived but I have received my other posts and deliveries since, on items I placed orders after this one. If I don't receive by tomorrow will ask of refund. AVOID!
January 18, 2023
First and last order.
First and last order.Order not received,no reply to email.Had to open dispute in paypal to claim my money back.
Never again
January 10, 2023
Fake Elemis body creams
I ordered two Elemis body creams but they are not Elemis body creams at all. The texture is completely wrong (more like the shower cream). The packaging looks right but these products are a fake. I bought these as presents so it’s a pretty dreadful experience. Beware!
January 7, 2023
Unprompted review
Not value for money
December 27, 2022
Great products
Great products. Happy with the service although delivery was slower than expected this is a Royal Mail issue
December 6, 2022
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