Absolutely Shit Customer service I ordered they sent me a wrong delivery at top Wall there’s nothing like the order. I emailed numerous of times they promised they will send me the right order out. I... See more
Company replied
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Wouldn’t even give it a one star. Ordered items on the 31st of July in which it said would be delivered 1-3 working days. It’s the 11th of August and still no delivery. I contacted them by email an... See more
Company replied
Was recommend this company by a mate and what a refreshing company to deal with. there was a slight delay in my order and customer service contacted me to let me know there was a delay, and gave me... See more
Easy to order, great price and delivered bang in time with notifications all the way.
Company details
Written by the company
UK activewear retailer, supplying people with unique activewear at affordable prices that mainstream retailers dont stock! Quick Deliveries and a range of products.
Contact info
United Kingdom
- activizeuk.com
4.4
Excellent
45 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Great service.
Easy to order, great price and delivered bang in time with notifications all the way.
December 27, 2025
Super quick customer service & fast…
Super quick customer service & fast shipping. Highly recommend
November 27, 2025
Deliver
Absolutely Shit Customer service I ordered they sent me a wrong delivery at top Wall there’s nothing like the order. I emailed numerous of times they promised they will send me the right order out. I received it wrong size again so that’s two times. Order messed up. I will not be ordered from this website again absolutely a joke. Do not recommend it to anyone.
October 6, 2025
Unprompted review
Reply from Activizeuk
Hi Scott,
We’re really gutted to see this review. Understandably your order came incorrect, however as we explained over the phone, this was unfortunately out of our control on this occasion as the order was outsourced to our local distributor. Regardless we accept responsibility for the mistake and processed an additional £30 refund for any inconvenience caused. After speaking with you over the phone and communicating back and forth over email, I thought we’d resolved this issue as you now have the correct set you ordered and you then stated you wanted the jacket to match.
If there’s anything more we can do to help, please let us know and sorry again for the poor shopping experience.
Activize.
Was recommend this company by a mate…
Was recommend this company by a mate and what a refreshing company to deal with. there was a slight delay in my order and customer service contacted me to let me know there was a delay, and gave me a discount off my next order. But to be honest I hadn’t expected anything, as delays happen -that’s life. But when it arrived, my order was packed well and I was really pleased with my set, and the price.
Will definitely use again - and really appreciated their help and honesty.
August 4, 2025
Unprompted review
Wouldn’t even give it a one star
Wouldn’t even give it a one star. Ordered items on the 31st of July in which it said would be delivered 1-3 working days. It’s the 11th of August and still no delivery. I contacted them by email and apparently my order has been missed by the processing team and This is a really rare occurrence apparently. I have emailed 2 times since then and I haven’t had any response and still my items haven’t been delivered or dispatched.
Apparently a refund has also been processed for my delivery fee, as well as an additional 5% refund for any inconvenience. Wanted the clothes not a refund for my delivery fee & 5% for any inconvenience.
August 11, 2025
Unprompted review
Reply from Activizeuk
Hi Amelia,
We completely understand the reason for this poor review, and to be truthfully honest we couldn’t agree more with you.
The service we provided was poor on this occasion and Is quite honestly unacceptable. Unfortunately throughout this time period we had great stress on order fulfilment due to external circumstances, however this is no excuse and your order should have been with you in the listed time frame.
Apologies again for the poor experience.
Activize
rapid delivery
rapid delivery. that fast was delivered before i even had a tracking number
July 18, 2025
Unprompted review
Orderd a week ago still not received…
Orderd a week ago still not received even though it was on 24hr delivery I've emailed with no reply
June 26, 2025
Reply from Activizeuk
Hi Gary,
We greatly apologise for any inconvenience caused by this, unfortunately your order was dropped off the post office the day after you ordered. However appears to have not updated via the tracking, leading us to believe it has gone missing. We are now posting a replacement set to you ASAP, as well as further compensation with a partial refund.
This isn’t the type of service we like to provide and we can only apologise for the lack of communication on our behalf, our email mailbox is monitored 247, however in this case your email appears to have not landed in our main mailbox.
Once again we do apologise and we hope you enjoy your new set.
Thanks,
Activize.
Top class. Ordered the wrong trainers so I emailed…
Ordered the wrong trainers so I emailed to change, the trainers I wanted was a bit more in cost but they gave it me free of charge for shopping with them. Cannot recommend enough.
April 4, 2025
Unprompted review
Good communication and speedy delivery
March 27, 2025
came quickly and came on new years…
came quickly and came on new years which is when i was planning to wear it and i was able to pay for it easily and the tracksuit was perfect
December 26, 2024
Reply from Activizeuk
Hi J,
We apologised to you many times on this occasion, although we can understand the inconvenience caused by this, we believe it’s unfair for us to receive a bad review when your order was posted the day after you placed it. The long delivery time was due to fault of royal mail and we’ve now fully refunded you 10 days after purchase as we were awaiting a response from royal mail regarding the parcel.
Thanks for shopping with us and sorry you had a poor experience.
Just how Customer Service should be
Just how Customer Service should be - haven't received my order as yet but the online chat with a query with fast and efficient so i am sure all will be fine - will for sure use this site again
November 29, 2024
Unprompted review
My tracksuit I ordered originally was…
My tracksuit I ordered originally was too small for me, I requested an exchange for a large and it was delivered without delay. Easy process posting back and faultless communication letting me know what was happening. Recommend highly!!
November 8, 2024
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