actsoftware.net Reviews 665

TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the customer service for being excellent, responsive, and helpful, often resolving issues quickly. Many people highlight the prompt response times and the overall smooth and reliable service, making their experience positive and hassle-free. However, some customers were dissatisfied with the product itself, reporting issues with activation keys not working initially or products not being as described. A few other people also felt that customer support was not always proactive or friendly, and some noted the lack of telephonic support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers appreciate the genuine... See more

Customer service

Clients share positive opinions on customer service, with many praising the prompt, efficient, and helpful... See more

Response time

Consumers generally express satisfaction with response times. Many report prompt email support, quick replies... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the activation process quick,... See more

Service

Customers had positive experiences with service. Many reviewers praised the prompt and efficient support,... See more

Based on these reviews

Rated 4 out of 5 stars

Response was fast. License code was genuine and price was less than some other offers. I faced difficulty in installing the programme from the link sent to me. I have to download through other channe... See more

Rated 4 out of 5 stars

This is the second time I'm buying MS Office Professional from Actsoftwre. The earlier version was 2021. And I used it for 2 years without an issue. This time I bought 2024 version. There was an... See more

Rated 5 out of 5 stars

I purchased MS Office 2024 from your company directly through your platform. The product I bought was for immediate use, and I promptly received the download link and confirmation ID, which allowed me... See more

Rated 5 out of 5 stars

I couldn't have found anything good than this website which saved a lot of money in terms of office 365 subscription and then when an unprecedented problem occurred they were happy to give prompt serv... See more



Contact info

4.0

Great

TrustScore 4 out of 5

665 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt customer service

Prompt customer service. Its been a more than a year and lastday got issue with the ms office. Reached out the customer service regarding this issue and i got new activation details. Buy once and use for lifetime can be trusted with License Total.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

This is Brilliant

This is Brilliant - Windows 11 Pro
I purchased a windows 11 pro license and received it right away but initially it did not work and i was skeptical though raised it in the support. But to my surprise they reached out quickly to solve my issue and guess what the activation was done seamlessly and i am able to update my windows. I totally vouch to purchase in actsoftware

February 12, 2026
Unprompted review
Rated 3 out of 5 stars

At first I struggled to sign in as I…

At first I struggled to sign in as I didn't know how to sign in with the username and the password provided, because the Microsoft sign in as for email, phone or Skype id, and the username provided doesn't look like an email at all for some reason.
The file I received from the site was a .pkg file and I thought it will be a .dmg file, and the other things I faced the problem the office didn't work as I already had previous office downloaded and so the .pkg file wouldn't work. I had to delete the previous ms office downloaded.
After contacting the actsoftware.net and exchanging few emails I was able to figure it out and could finally download again and could open the file.

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

The best and honest team of guys giving the best service

I couldn't have found anything good than this website which saved a lot of money in terms of office 365 subscription and then when an unprecedented problem occurred they were happy to give prompt service and another replacement package. All power to you guys. May God give you enough strength to expand in more areas.

February 6, 2026
Unprompted review
Rated 5 out of 5 stars

MS office

I had purchased a MS office license (lifetime) in 2023. However it turned into a read only license automatically in 2026. I connected with the customer service and explained my issue in detail. Very promptly they gave me a new license. Good feeling. Highly recommended

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

2nd purchase, very good experience

This was my 2nd purchase from Act Software. Everything from purchase to the product activation was smooth and without any issues. I will definitely return to Act Software for any future needs.

January 27, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look