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actsoftware.net Reviews 665

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TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the customer service for being excellent, responsive, and helpful, often resolving issues quickly. Many people highlight the prompt response times and the overall smooth and reliable service, making their experience positive and hassle-free. However, some customers were dissatisfied with the product itself, reporting issues with activation keys not working initially or products not being as described. A few other people also felt that customer support was not always proactive or friendly, and some noted the lack of telephonic support.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers appreciate the genuine... See more

Customer service

Clients share positive opinions on customer service, with many praising the prompt, efficient, and helpful... See more

Response time

Consumers generally express satisfaction with response times. Many report prompt email support, quick replies... See more

User experience

Reviewers mention positive feedback about user experience. Customers found the activation process quick,... See more

Service

Customers had positive experiences with service. Many reviewers praised the prompt and efficient support,... See more

Based on these reviews

Rated 4 out of 5 stars

Response was fast. License code was genuine and price was less than some other offers. I faced difficulty in installing the programme from the link sent to me. I have to download through other channe... See more

Rated 4 out of 5 stars

This is the second time I'm buying MS Office Professional from Actsoftwre. The earlier version was 2021. And I used it for 2 years without an issue. This time I bought 2024 version. There was an... See more

Rated 5 out of 5 stars

I purchased MS Office 2024 from your company directly through your platform. The product I bought was for immediate use, and I promptly received the download link and confirmation ID, which allowed me... See more

Rated 5 out of 5 stars

I couldn't have found anything good than this website which saved a lot of money in terms of office 365 subscription and then when an unprecedented problem occurred they were happy to give prompt serv... See more

Contact info

4.0

Great

TrustScore 4 out of 5

665 reviews

5-star
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1-star

Replied to 13% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great!

Had a little activation problem but it was sorted after reaching out to their customer support over email.
Would have preferred a quick Whatsapp chat, but the issue was resolved so no complaints.

January 24, 2026
Unprompted review
Rated 1 out of 5 stars

NOT ABLE TO COMPLETE THE INSTALLATION

I have sent multiple message for confirmation Number in order to complete the activation process. But still I didn't get the number hence not able to complete the installation.

Therefore still (after 48 hours) waiting for the code to activate the product.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

I purchased MS Office 2024 from your company directly through your platform. The product I bought was for immediate use, and I promptly received the download link and confirmation ID, which allowed me to activate it instantly. I am very pleased with my purchase from your company. In the future, whenever I need any software, I will definitely come back to you. Thank you very much for all your support. It has been a great experience doing business with your team....Regards....Manish Saxena

January 22, 2026
Unprompted review
Rated 5 out of 5 stars

easy to accaess

Very fast ,effective and easy to follow instructions.
But since i activated with excel ,there was a delay in word getting activated.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service from ACT

Brilliant service from ACT. I was torn between airtel and ACT, ended up going with ACT.
I have 1gbps plan, internet is reliable, very fast service and installation.
App is easy to use and keep track of.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Key was not valid

The key I bought only worked for two days and then gave an error message saying that the key was not valid.
I contacted ActSoftware for help and they have completely ignored my request

January 15, 2026
Unprompted review
Rated 4 out of 5 stars

Genuine product at Reasonable price

Response was fast. License code was genuine and price was less than some other offers. I faced difficulty in installing the programme from the link sent to me. I have to download through other channels. No difficulty in activating the programme with given key.

January 5, 2026
Unprompted review

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