Adage Credit Reviews 209

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Always helpful, never had a problem. Customers service is brilliants. I have been getting a loan from them for some times and even when I had a few struggle in making payment due to personal issues, t... See more

Rated 4 out of 5 stars

Slightly confusing communication in that I was asked to ring back in 30 minutes despite having an allotted appointment; call then went to voice mail twice. I was kept on hold for quite some time... See more

Company replied

Rated 5 out of 5 stars

The local helper with the big reputation, serving people better than brand names at the cost of absolute customer services. While others implement services to clients, at Adage credit customer service... See more

Rated 5 out of 5 stars

Adage never disappoints, always there to cater for those in need of cash. Best customer service is excellent communication, especially with a lady called Prudence she really knows how to do her job.... See more

Company replied

Company details

  1. Loan Agency
  2. Alternative Financial Service
  3. Financial Institution
  4. Non-Bank Financial Service

Written by the company

Adage credit is a social enterprise primarily focused and specialised in finance and business development at grassroots level. It plans to offer its client a complete range of financial products and services designed to meet the needs of people who are financially excluded.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

209 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I don’t actually think this is a legit…

I don’t actually think this is a legit company. Either way they have my bank statements.. no way to contact them, they reply on email but it’s mostly incoherent or doesn’t match the request I made on the website. Something isn’t right about this whole setup. Quote 2 working days but then you never hear from them again. Stay well clear

I’ve also noticed a pattern of them replying to negative reviews saying “I have checked your application and we reached out to you but you did not get back” many of these people do not have their names displayed so how do you know their name to pull up their application to then provide that answer on here?. Open your eyes people it doesn’t take a genius.

April 1, 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing result

Very disappointing result
I have passed all checks and was approved and had an very helpful conversation with my associate
Just to then minutes later be called again and told that I would not be able to get the loan due to another member in my household having taken a loan with them years ago?! Although it was paid and dusted. Was not given a reason to this just that I should try again another time

March 18, 2026
Rated 5 out of 5 stars

Always helpful

Always helpful, never had a problem. Customers service is brilliants. I have been getting a loan from them for some times and even when I had a few struggle in making payment due to personal issues, they was able to help and make it easier to pay and come back again and borrow.

March 13, 2026
Rated 1 out of 5 stars

Not sure about the reviews on here I…

Not sure about the reviews on here I put application in 10 days ago7 days ago accepted all the documents I sent . Them nothing from them contacted them numerous occasions.then today they said they needed something else shocking customer service.dont use.

February 25, 2026
Unprompted review

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