Advisor Tracey very un helpful I've had multiple loans with ann fiance but used to deal with a different advisor who was amazing had the loan application finished and paid all within an hour not T... See more
Company replied
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Advisor Tracey very un helpful I've had multiple loans with ann fiance but used to deal with a different advisor who was amazing had the loan application finished and paid all within an hour not T... See more
Company replied
Absolutely brilliant company!!!! Don’t be put off by other reviews, yes there is quite a few documents to send but is safe & maybe just company policy & procedure. Tracey was absolutely amazing who we... See more
Excellent service, really fast replies and helpful to deal with. Highly recommend. Thank you.
Brilliant customer service and communication throughout the whole process. Not as quick as other providers but they really take the time to ask questions and assess if a loan is right for you. Will al... See more
We offer short term loans (not pay day loans) which are designed to be paid over multiple instalments. You are able to borrow from £100 up to £1000 and payback over a range of weekly or monthly period plans subject to your credit rating and loan history. There are no arrangement fees, hidden administration charges or early repayment fees. If you are able to pay back the loan early then great, it will even save you money, repaying loans over a longer period is more expensive. Your loan repayments can be taken automatically on the contractual date(s) agreed via debit card transaction, alternatively payments can be taken at the door step by one of our agents. Over the life of your loan we understand that your personal circumstances will change, if this occurs then please let us know, or if you are having difficulty in repaying the loan then contact us as soon as you can. Please be aware that late repayment of any loans my result in us reporting this to the credit reference agencies and may have a negative impact on your credit score. Alternatively a debt recovery service may be employed to recover any outstanding debt.
31, The Fox Hollies, DE556NA, Alfreton, United Kingdom
Replied to 33% of negative reviews
Typically replies within 24 hours
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Excellent service, really fast replies and helpful to deal with. Highly recommend. Thank you.
Advisor Tracey very un helpful I've had multiple loans with ann fiance but used to deal with a different advisor who was amazing had the loan application finished and paid all within an hour not Tracey 4 days asking for multiple documents. Only to decline me.
When I applied the first few times with Tracey being the advisor assigned to me she declined instantly this time she went through the whole process asking to see certain documents and then just refused I borrowed 1000s over the years from these and never missed a payment

Reply from ANN Finance Ltd
No reason for declining my application. I have used open banking on all my accounts…
Thank u Tracey for my loan ann finance is very good loan company very supportive very helpful thank u
Tracey was really amazing helping me getting through the process
Wouldn’t bother and I don’t recommend. Good credit history no payment issues with any other loan company. Had to send very personal details bank utility bills drivers Licence, for a measly £200 loan. A hour later declined no reason nothing. Be carful this clearly isn’t a legitimate company and stealing peoples details. Since I have applied I have had dozens of emails also calls from bogus companies, and this is the only company I have given my personal Email also mobile number to. My advice stay very clear of this company scam
Update from your response, you’re the only company I have applied for. So clearly you have sold on my personal details. My internet are you having a laugh! I have a VPN and my internet also personal details are fully protected thank you. Since giving you my personal details I have have dozens of calls txts also emails, so yes you do share people’s details. I warn anyone do not give this company any personal details!!!

Reply from ANN Finance Ltd
Very good communication simple process
The help ann finance gave me was brilliant when I was unsure what's the best way of putting in my information I was given a helping had and I felt reassured over something I would have found difficult, altogether I recommend ann finance to who's reading this review.
Fantastic staff are amazing very supportive and helpful
So easy to set up and money in bank same day
Been a customer ov Anne finance for years, always been really helpful and quick with my loan every year for Christmas!
Thank U to Tracey who helps me every year. Patience ov a saint!
Denise is excellent at her job, she provides quick service and is always very helpful. 100% recommend her to anyone.
Been with years excellent company Deniseand Tracy are amazing at what they do
Tracy was on hand if there were any problems very polite and very quick service
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