Adagiolondon Reviews 

62
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The very special card I ordered (our 30th wedding anniversary) arrived exactly as scheduled. It was well packaged, I really appreciate that. All in all a great experience from start to finish.

Company replied

Rated 5 out of 5 stars

I purchased a couple of the five dollar shake range, which are reasonably priced for a luxury card. The cards were received in good time and very well packaged

Company replied

Rated 5 out of 5 stars

I'm so happy with my recent order. I've shopped with Adagio London since they launched and would say they are my go-to store for gifts. The range is frequently refreshed,they carry quality British b... See more

Company replied

Rated 5 out of 5 stars

I purchased this product a few weeks ago and it's been great, it keeps the drinks cold for hours and fits perfect in the car cup holder... it's that good I take it everywhere. The item arrived next da... See more

Company replied

Company details

  1. Gift Shop
  2. also in
  3. Candle Store
  4. Game Store
  5. Greeting Card Shop

Written by the company

...... An online luxury lifestyle and gifts store providing customers with an extensive range of beautiful items from unique and innovative brands.


Contact info

4.1

Great

TrustScore 4 out of 5

62 reviews

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4.1

All reviews

(62)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The very special card I ordered (our…

The very special card I ordered (our 30th wedding anniversary) arrived exactly as scheduled. It was well packaged, I really appreciate that. All in all a great experience from start to finish.

October 6, 2026
Adagiolondon logo

Reply from Adagiolondon

Hello Laura Peterie. Thank you so much for shopping with us and for the lovely review. We appreciate it and look forward to welcoming you back again soon. Regards - Adagio London Customer Service Team.

Rated 5 out of 5 stars

I purchased a couple of the five dollar…

I purchased a couple of the five dollar shake range, which are reasonably priced for a luxury card. The cards were received in good time and very well packaged

September 26, 2026
Adagiolondon logo

Reply from Adagiolondon

Hello Miss English. Thank you so much for the review. We appreciate it. The Five Dollar Shake cards are truly lovely and we look forward to welcoming you back to buy more of the brand from us. Thank you once again. Ana - Adagio London.

Rated 5 out of 5 stars

Adagio Excellence

The experience that I have had with Adagio is nothing short of excellence. Their service is quick and easy to use, I always receive them when expected and the items on their website are always top quality and a wide range to choice from and packaging is always done with care.

May 16, 2026
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Reply from Adagiolondon

Hello Jamielah. Thank you for shopping with us and we are delighted you had a great experience. We look forward to welcoming you back again. Kind Regards. Adagio London Customer Service Team.

Rated 5 out of 5 stars

Blue skies!

I always get great service from this company. The variety of gifts is amazing and you can always find that special gift for someone! Service is always excellent and always kept informed. The blue scarf I brought is lovely and soft and a very generous size. Can't decide on my next colour!!!

May 8, 2026
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Reply from Adagiolondon

Hello Mary. Thank you for the lovely review. We are grateful and you are welcome back anytime. Regards Adagio London Customer Service Team

Rated 5 out of 5 stars

Great products and speedy delivery.

This store has so many lovely gifts to offer. I will definitely be ordering again. Delivery was prompt and packaged securely. I love the Damson lip balm and the fact that it unscrews for ease. It smells amazing too. I loved the fun packaging on the kids soaps. The puzzles are great and eco friendly packaged at a good price and perfect for my jigsaw lover friend.

January 31, 2026
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Reply from Adagiolondon

Hello Catherine.
Thank you for the lovely review. We are delighted you like our gifts offering and look forward to welcoming you back again. Adagio London.

Rated 1 out of 5 stars

Very poor customer service

Terrible service....have not received item.....tried emailing and calling....no reply from email and calls go through to voicemail...again no response....so where the hell is it.....paid in full with item purchased somewhere on the planet and not delivered to my house!

October 19, 2024
Rated 1 out of 5 stars

Never again

Terrible experience! I ordered a puzzle that never arrived. I sent messages on the support site and emails, but no one bothered to answer me. A rip-off! The ridiculous thing is that they keep emailing me to review their site. Well here it is. Don't buy from this site.

October 16, 2024
Rated 5 out of 5 stars

Difficult to obtain!

I've been trying to buy this product since early in the year, but it's a seasonal thing and tends to sell out fast, so I was pleased to get it through you.

September 5, 2024
Rated 5 out of 5 stars

Great Company!

I love this on line company! I always find great gifts for family and friends. Recently brought a lovely silk and satin scarf. It arrived on time, it was beautifully wrapped and I was kept informed of progress. I'm a very happy customer.

March 24, 2024
Rated 1 out of 5 stars

Absolutely disgusted at this company

Absolutely disgusted at this company! Emailed twice requesting an ETA for delivery and no response. Ordered a card which never turned up and paid £3.50 for delivery Please don’t use this company and advise others not to do so

February 6, 2024
Rated 1 out of 5 stars

Possibly a scam site

No product delivered money, taken not able to contact Adagio London online by email or phone. Sure this site is a scam and reported the transaction it to my bank as a fraud.

January 21, 2024
Rated 1 out of 5 stars

Order never arrived and no response from website

Placed an order 18/12/23, and it has still not arrived despite numerous requests for feedback from Adagio. Didn’t want to leave negative feedback so instead I went on the ‘contact us’ form on the website requesting an update as to when I can expect my order, not had a response. Nearly a month from placing the order my order still hasn’t arrived. Very poor, do not use. Shall be requesting a refund.

December 18, 2023

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