Ordered a chain and two moissanite bracelets, was sent all cz pieces , 4weeks later nothing. Super embarrassing on Xmas sending Grandma her gift to have my cousin put a tester on it and wreck my soul... See more
The Jewellery Company
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See what reviewers are saying
Good Seller, Nice jewelry for the price. I was fully aware of my expectations purchasing non luxury items. All items surpassed my expectations. Do not purchase items if you're extremely picky... See more
The verona suede jacket I grabbed looks ridiculously good in daylight like the color shifts a bit depending on the angle. The zipper gave me trouble at first though and really needed a few days to loo... See more
Company replied
I like the products I received, but the communication to getting a tracking number/ status of order was not well organized After more then a few emails I finaly received a status on my order it... See more
Company details
Written by the company
The Jewellery Company. Lab diamonds.
Contact info
United Kingdom
- Support@TheJewellers.com
- adamansjewellery.com
Breach of guidelines
Everything was fine chain just didnt…
Everything was fine chain just didnt last more than about a month before turning copper color
Buy 1 get 2 free crap
Buy 1 get 2 free crap. Never got my stuff. That was the only reason why i ordered.
Shipped and delivered in a timely…
Shipped and delivered in a timely manner
The quality is very impressive.
22inches wasn't long enough for my…
22inches wasn't long enough for my build so I was disappointed when the chain fit like a dog collar
Everything came in perfect thanks for…
Everything came in perfect thanks for the great product will be ordering again
I ordered 2 moissinite braclets and a…
I ordered 2 moissinite braclets and a cuban link with moissinite clasp. Got the moissinite tested with a moissinite tester and they're fake. I emailed them about it and they said they where out but have them being made. It has been over 2 months now and every time I email they say it will be 2 weeks max. These people are a scam do not buy from them.
Your delivery method sucks you sent my…
Your delivery method sucks you sent my package with FedEx who apparently delivered my package to a car dealership about 4 miles from where I lived the people had to search for my info and called me for them or else it would have been a total lost
Sold Me CZ when I purchased moissanite
Sold Me CZ when I purchased moissanite. Got it tested the day I got it in the mail.
Won’t respond to my emails for a refund.
Bad company don’t use.
I received fake jewelry and they still…
I received fake jewelry and they still have not replaced it or refund me. Very disappointing.
Dainty but makes a statement
Picture of the item and description helped me make the decision to purchase. No problems with delivery and the piece looks great.
Warning – No delivery, no refund, no support
I placed two orders with Adamans and until today nothing has been resolved.
For the first order, I received the wrong necklace – not the one advertised, no certificate, and not moissanite as promised. I was later told it was only a “temporary piece” due to a moissanite shortage, but they still refused to accept a return or issue a refund.
For the second order (over €2,600), I never received any product at all.
I sent multiple emails, a cancellation request, and messages through Instagram – but communication is extremely poor. Instead of solving the issue, I was constantly sent back and forth between the merchant and the payment provider.
I have full proof that no delivery was made, yet they still attempt to charge the payment.
To this day, there has been:
• No delivery
• No refund
• No proper customer service
• No solution
I strongly warn others to stay away from this company.
I am now preparing to resolve this matter legally.
Best wishes,
Lorik Fejzullahu / Germany
The watch itself was stunning
The watch itself was stunning, it stood out and the quality was amazing
Quick shipping and the item was perfect…
Quick shipping and the item was perfect recommend to anyone
Good communication
Good communication. A little delayed with shipping but kept me informed.
Shine of the bracelet fit stone clarity
I returned my items
I returned my items, they were great I just didn’t measure correctly, I wanted to replace them, they looked so good but and I still haven’t received my refund from returning it.
The chains are beautiful
The chains are beautiful, the quality is incredible... I was very surprised by my first purchase, which were the 5mm tennis chains, and now I'm even more surprised. I will definitely recommend my friends buy their jewelry at Adamans.
Thanks you!
Sincerely:Pablo Diaz Santiago!
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