Ordered two iems but one of the items received was nothing like the picture on the website, it came in the wrong box, missing parts and so I politely requested a replacement or refund straight away. N... See more
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Bought 4 Strawberry Thief teapot/cup units as a gift to my sister, one of them, due to poor packaging from the factory, came in broken. Wrote an email, next morning received reply, because it's v... See more
Company replied
What a great, independent business Addabow is! Came across this business when looking for a particular Wrendale soft toy (Rowan the Rabbit!). Service was excellent and Rowan was packed well - very eco... See more
Company replied
Superbly packed, promptly delivered. However, I was at home for the delivery time and the box was just left inside my gate, delivery driver did not even knock my door. Also, not left in the specified... See more
Company replied
Company details
Written by the company
Welcome to Addabow, a gift shop full of wonderfully thoughtful gifts. Whether you are buying for family, friends or even yourself, our handpicked gifts are sure to be much loved sources of joy. With our gift wrapping and greeting card writing services we also make it easy to enjoy giving beautifully presented gifts as well.
Contact info
Unit 4 Lightwood Green Industrial Estate, LL13 0HU , WREXHAM , United Kingdom
- 08001072344
- enquiries@addabow.com
- addabow.com
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Great service
Great service, item as described, good communication. Very pleased thank you 😁
January 12, 2025
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
Beautiful item cherishingly packaged and sent…
What a beautiful item and the packaging was excellent. I love my new purse and can’t praise the company enough fir their presentation when I opened the parcel containing my purse.
January 12, 2025
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
Brilliant purse!
Great service and price. My mum has been using this purse for years and this is now her 4th of this same style. It is small enough to carry in a pocket, but has room for everything with lots of sections.
November 24, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
My products arrived very quickly and…
My products arrived very quickly and well wrapped. I am delighted and would definitely recommend this company!
December 15, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
Saddler purse
I found exactly what I was looking for, ordered it, and it has arrived in time for Christmas. I have never used this company before, but am very pleased with the customer service and so will very likely order from them again.
December 20, 2024
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
Excellent service
I wanted to buy the exact saddler purse to replace my very worn one and when looking on google saw that your company sold them and had the colour I wanted. As I hadn’t heard of Addabow I checked on trust pilot and read very positive reviews. My purse arrived beautifully packed in a short time and I’m very pleased with it. Thank you.
December 16, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave very positive feedback :) Please like us on Facebook 😊 Thank you once again.
Great service and overall experience
Ordered a gift from Addabow recently, item arrived quickly and very well packed as well. Would buy from again for sure and also recommend them as well, nice easy transaction, the way it should be.
November 15, 2024
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Excellent service
Deiivered efficiently the next day at a good price. Excellent service.
December 12, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Innovative gift ideas
Innovative gift ideas, easy ordering and prompt delivery, grouping two separate orders into one parcel to save on packaging. Excellent experience.
December 9, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Musical wind up Peter Rabbit.
Good price.Clear infomation, easy transaction, good wrapping. Arrived on time .
December 2, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Just lovely
Product arrived quickly and in perfect condition wrapped with love and care. Very nice change from shopping with the big retailers.
December 4, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us over the big retailers and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you once again.
Really nice gift at a great price
Really nice gift at a great price. Quick delivery - really impressed and a lovely note. Thanks
December 2, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
I recently had a pleasant experience…
I recently had a pleasant experience with Addabow Ltd. Overall, I've been impressed with their service. The delivery was quick, and the items were thoughtfully wrapped with a nice touch of sparkly tissue paper, making them perfect gifts. While there was a hiccup with one teapot arriving broken due to packaging issues, the customer service team handled it efficiently and politely, offering a stress-free refund process. However, on another occasion, the delivery was left inside my gate without a knock, which could be improved. Despite this, the products themselves have been lovely, such as the soft toys and unique music box. I'll definitely consider Addabow for my future gifting needs.
November 19, 2024
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. Disappointed an item arrived damaged but glad we were able to rectify that quickly. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
A very happy customer
Simply can't find fault. Great price outstanding service all in all the Bogs Dollocks thank you
November 23, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
Easily ordered,quick delivery,lovely…
Easily ordered,quick delivery,lovely products Excellent
November 11, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
Fabulous service
Fabulous service, could track my order all the way. Beautifully wrapped gift. Going that extra mile makes all the difference. So happy with my purchase
Thank you very much ☺️
October 31, 2024
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your very kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
Lovely toy
Lovely toy, so soft. Quick delivery - well packaged and some sparkly tissue paper included which will make good wrapping for this gift to our granddaughter.
October 14, 2024
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your kind review. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Please like us on Facebook 😊 Thank you.
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