Ordered two iems but one of the items received was nothing like the picture on the website, it came in the wrong box, missing parts and so I politely requested a replacement or refund straight away. N... See more
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Bought 4 Strawberry Thief teapot/cup units as a gift to my sister, one of them, due to poor packaging from the factory, came in broken. Wrote an email, next morning received reply, because it's v... See more
Company replied
What a great, independent business Addabow is! Came across this business when looking for a particular Wrendale soft toy (Rowan the Rabbit!). Service was excellent and Rowan was packed well - very eco... See more
Company replied
Superbly packed, promptly delivered. However, I was at home for the delivery time and the box was just left inside my gate, delivery driver did not even knock my door. Also, not left in the specified... See more
Company replied
Company details
Written by the company
Welcome to Addabow, a gift shop full of wonderfully thoughtful gifts. Whether you are buying for family, friends or even yourself, our handpicked gifts are sure to be much loved sources of joy. With our gift wrapping and greeting card writing services we also make it easy to enjoy giving beautifully presented gifts as well.
Contact info
Unit 4 Lightwood Green Industrial Estate, LL13 0HU , WREXHAM , United Kingdom
- 08001072344
- enquiries@addabow.com
- addabow.com
4.5
Excellent
187 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Purchase arrived super quick
Purchase arrived super quick, and gift wrapped which was a nice surprise.
Would highly recommend x
December 8, 2023
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your kind review. We are very happy you liked our packaging and our service. Positive customer reviews mean everything to us. We are a relatively new company and are working hard to increase our online visibility so more customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Fast delivery and nicely packed.
December 5, 2023
Reply from Addabow Ltd.
Thank you very much for ordering the United Oddsocks Fork it Socks from us and for taking the time to leave your kind review. We are very happy you liked our packaging and our service. Positive customer reviews mean everything to us. We are a relatively new company and are working hard to increase our online visibility so more customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Reply from Addabow Ltd.
Thank you very much for ordering the Jellycat Sherri Sheep from us and for taking the time to leave your kind review. We are very happy you liked our packaging and our service. Positive customer reviews mean everything to us. We are a relatively new company and are working hard to increase our online visibility so more customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Arrived on time and beautifully…
Arrived on time and beautifully wrapped. Will always check out this company first for ideas before buying elsewhere.
December 3, 2023
Reply from Addabow Ltd.
Thank you very much for ordering the Trousselier Dancing Ducks Music Box from us and for taking the time to leave your lovely review. We are very happy you liked our gift packaging and our service. Positive customer reviews mean everything to us. We are a relatively new company and are working hard to increase our online visibility so more customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Lovely selection of gifts and card
Lovely selection of gifts and card. Great customer service. Beautiful wrapping and will happily accommodate special requests. Excellent tracking information on the delivery.
December 2, 2023
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering from us and for taking the time to leave your lovely review. We are very happy you liked our gift packaging and our service. Positive customer reviews mean everything to us. We are a relatively new company and are working hard to increase our online visibility so more customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Quality of product and speed of service.
November 30, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Saddler Lily Purse from us and for taking the time to leave your kind review. We are very happy you liked our service. We are a relatively new company so positive reviews are important. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Great company order one day here the…
Great company order one day here the next , beautiful packaging
November 28, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Maxwell & Williams Kasbah Rose 500ml Teapot with Infuser from us and for taking the time to leave your lovely review. We are very happy you liked our complimentary gift packaging and our service. We are a relatively new company and are working hard to increase our online visibility so customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Impressed!
My order was delivered in a timely manner, with very good communication and tracking information and my purchases were delivered beautifully wrapped. This was my first purchase from this seller and it definitely won't be my last.
November 27, 2023
Reply from Addabow Ltd.
Thank you very much for ordering all your items from us and for taking the time to leave your lovely review. We are very happy you liked our complimentary gift packaging and our service. We are a relatively new company and are working hard to increase our online visibility so customers can find us! As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Very poor postage
November 22, 2023
Reply from Addabow Ltd.
I am really sorry to see that your order for a Saddler Holly Purse has not yet arrived. From checking your order details, you placed your order on Tuesday 23rd November at 16.48 and we processed and despatched your order on Wednesday 24th November at 13.30. Your order was despatched via Evri using a First Class despatch.
I appreciate your annoyance and disappointment at the delay in receiving your parcel. If we ever receive any feedback from a customer regarding a delay in delivery we act upon it straightaway. As such, now we know your parcel has not yet arrived, we will contact Evri to find out what has happened it and will let you know as soon as we have an update.
Again, sincere apologies for the delay.
A quick service …
A quick service but as it’s a present for Xmas . I have not opened your well gift wrapped parcel.
November 20, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Saddler Lily Purse from us and for taking the time to leave your kind review. We are very happy you liked our packaging and our service. We are a relatively new company and are working hard to increase our online visibility. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Such fast delivery and lovely gift wrap…
Such fast delivery and lovely gift wrap thank you,!
November 17, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Jetpack Backpack from us and for taking the time to leave your lovely review. We are very happy you liked our packaging and our service. We are a relatively new company and are working hard to increase our online visibility. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Gift Ideas
Excellent service speedy delivery and beautifully packed. Definitely would buy from them again,
November 16, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Saddler Paula Purse from us and for taking the time to leave your lovely review. We are very happy you liked our packaging and our service. We are a relatively new company and are working hard to increase our online visibility. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Excellent price, product, and service.
Hesitant at first about ordering as I’d never heard of the company but can’t fault the product or service. Great price, arrived nicely packaged and in good time. Thank you :)
October 31, 2023
Reply from Addabow Ltd.
Thank you very much for ordering an Original Duckhead Umbrella from us and for taking the time to leave your lovely review. We are very happy you liked our packaging and our service. We are a relatively new company and are working hard to increase our online visibility. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Great product Fast delivery and constant updates
Hassle free to order
Fast delivery with updates
October 18, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Trousselier Felicie The Ballerina Musical Jewellery Box from us and for taking the time to leave your review. We are very happy you liked our service. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Thank you for my lovely scarf
Thank you for my lovely scarf! Easy to buy and very prompt delivery within 2 days. Excellent service
October 17, 2023
Unprompted review
Reply from Addabow Ltd.
Thank you very much for ordering a lambswool scarf in Mustard from us and for taking the time to leave your very kind review. We are very happy you liked our service. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Saddler lily purse…
I bought a saddler lily purse they're made with soft leather, very good quality and are made to last. Addabow prices for p&p are qood, I paid the extra for fast delivery. The purse was dispatched quickly, emails kept me updated, the parcel was well packed arrived on time.Thank you.
October 4, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Saddler Lily Leather Purse from us and for taking the time to leave your fantastic review. We are very happy you liked our packaging and our service. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Perfect service
Perfect service. Exactly what was ordered and beautifully packed. Great to deal with you.
September 21, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Saddler Emily Leather Purse from us and for taking the time to leave your fabulous review. We are very happy you liked our packaging and our service. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Fast efficient service.
September 16, 2023
Reply from Addabow Ltd.
Thank you very much for ordering the Trousselier Dancing Frogs Music Box from us and for taking the time to leave your review. We are very happy you liked our speedy service. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
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Great cominication
It’s the 1st time I’ve bought from this company and I will use them again. Great communication, quick postage, no problems
September 5, 2023
Reply from Addabow Ltd.
Thank you very much for ordering the London Pottery Splash 4 Cup Teapots from us and for taking the time to leave your fabulous review. We are very happy you liked our speedy service and our packaging. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
Wonderful shopping experience
Wonderful shopping experience. Fast and free delivery beautifully packaged. Highly recommend.
September 10, 2023
Reply from Addabow Ltd.
Thank you very much for ordering a Red Saddler Grace Purse from us and for taking the time to leave your review. We are very pleased you liked our service and our packaging. As a small family run business we really appreciate you choosing to shop with us in the first place and appreciate you taking the time to leave feedback :) Thank you.
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