It takes a lot for me to write a review. I just wanted to express how disappointing this sites customer service and communication has been regarding my order delivery. A week ago was suppos... See more
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I’m an addidas fan through and through, and have a wardrobe full of their trainers, both fashion and for running in all types of terrain. If I could have one wish, their app would provide more info... See more
waited 3 weeks for trainers then they come in suede when I ordered smooth leather then to be told they wont exchange them for what I wanted as there information is different .I already have this colou... See more
Their product is great don't misunderstand but their customer service are literally incapable of doing anything. I had the wrong address during shipment and called to fix it before shipping. They said... See more
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Ordered BLACK size 8 sneakers for…
Ordered BLACK size 8 sneakers for myself and RED size 8 slides for my son for his birthday. Was SUPER excited about my purchase, Was sent 2 WHITE size 11 mens sneakers. Incredibly dissappinted. Will NOT be ordering from Adidas again.
Great service from their online store
Great service from their online store. Accurate tracking. Bought some hiking boots and they are really comfortable. Have purchased a few times from the site now with great service,
Addidas no problems!
Got what I ordered in a reasonably short time - will buy from Addidas again
Customer service is terrible
Customer service is terrible. Tried to resolve a problem online and the rep kept asking me for an order number. I gave her the number that shows on my receipt. She said that is not it but she would not accept that that is what Addidas sent me for the order number and could not give any further help.
Horrible
They website sucks they customer service horrible never again will I try this
good customer relationship and goods…
good customer relationship and goods delivered at the stipulated time
Terrible Customer Service
I ordered two Soccer balls for my Son's Birthday. I received a box with one. I called up Addidas for the order to be fixed. It took 4 calls to get a refund each time with a wait time of about 45 min. Then they refused to refund shipping costs for something they didn't even ship. Each time I called supposedly they sent it to upper-level reps to respond in 72 hours. Yet not once did I receive a response after about a week wait each time. One time they even told me to call a different number that turned out to not even be Addidas wasting more time.
They only responded at all on the threat of a Credit card Chargeback. They should be ashamed of themselves.
I always buy sport shoes here and only…
I always buy sport shoes here and only here.
Good design I love it
I like this brand for producing…
I like this brand for producing comfortable sports boots. I prefer it to other available on the market. The delivery is always quick.
Just got a nice clean new futbol jersey…
Just got a nice clean new futbol jersey and some shoes. Delivered to my door and a convenient tracking service.
Great shoes
Great shoes. Usually they last forever but sometimes they last a couple
month.
Ordered traines and a pair of sport…
Ordered traines and a pair of sport boots. Were delivered quickly and their quality is great as for me.
I bought a pair of sports shoes for…
I bought a pair of sports shoes for running. They are very comfortable. My legs do not get tired at all, no any pain after running long distances.
Ordered Stealth 5-10 bike shoes…
Ordered Stealth 5-10 bike shoes (trainers and bike tops as well), have to say bike shoes are fantastic, love them.
All goods arrived 48 hours after I placed the order. Top marks all round.
I love the style of these shoes but…
I love the style of these shoes but when I received them, each shoe was shaped/sized differently. The tags say they are both a size 10, but there is clearly some discrepancy in the sizing/design.
quick and easy order came in 3 days
Tell the truth
Over a week now since order placed, not yet picked and no news on likely actual despatch. No one can tell me when order will be despatched, what the average delay time actually is, customer service are no help as they dont know anything, they just cut off the phone. Can accept delay but not all the false promises of despatch dates that then pass. Surely someone knows how behind the warehouse is and can just tell the truth - is the truth for customers too much to ask. At least if we had the true delay time in advance we could plan for it. Appalling way to treat customers. Wanted order for holiday in a week, will be lucky.
Ordered the face coverings and given…
Ordered the face coverings and given that demand for masks is high was pleased to see them in stock and arrive so quickly. Great quality too
good range to choose from
good range to choose from, all seasons. fast delivery (UK) too.
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