Addiesdivewatches Reviews 

Great customer service, I had issues with delivery and they resend the order free of charge. Good watch quality overall. I've seen about 7 models so far and only 1 was less than expected.

The watches look great and seem way more expensive than they are. Plus, the delivery was super smooth.

It was no different for me: I already own several of their watches, and both their craftsmanship and quality far exceed their price point. My orders have always arrived smoothly and lightning-fast, with packaging that guarantees your chosen timepiece arrives in perfect condition. I wholeheartedly recommend them to anyone who wants high quality without compromising on affordability. Unbeatable value for money!
And the customer service is also very nice!

Very bad experience. The product quality is low and does not match the pictures on the website.

Customer service did not take responsibility and made me pay all shipping and return costs. Despite my request, they did not share the return address in Germany (I am based in France) and suggested returning the item to China instead.

After repeated insistence, they finally provided a return address in Germany once they realized I would return the product no matter what.

Given the price of the watch (€80) and the return cost (€40), this seems like a tactic to discourage returns.

Lack of honesty and poor customer service. Avoid.

Nice watch, beautiful dial

I have received a defective watch peice

Bracelet damaged within a week, received replacement very late

Bracelet is very flimsy even now

Overall not happy with watch quality

Best quality at this price point and are very much trustworthy, fast shipping

Nice low-key simple watch but tasteful - Delivery time to NZ was reasonable 🙂

Delivery was quick and hassle-free. The watch is really good.

Overall experience was amazing. However, there is still some room for improvement.

It needs to have a payment option for India. Also, it needs to have service centers in India. It needs to share the invoice in the customer's origin country currency.

Superb watch, i really like the quality of the watch, finishing is superb

AD2073 good quality,fast delivery,my third but my last,very happy.

​I received the Addiesdive Seamaster as a birthday gift, so while I cannot speak to the purchasing or delivery experience, I can speak directly to the watch’s build quality and the subsequent customer service.
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My initial impression was that the bracelet felt cheap and made the watch sit awkwardly on the wrist. Given the accessible price point, however, I was willing to overlook this and simply replace it with an aftermarket strap.
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What I cannot overlook, however, is a clear manufacturing defect: upon closer inspection, the glass crystal is visibly lopsided and does not sit flat against the case. It looks aesthetically poor and speaks to very shoddy quality control.
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When I reached out to Addiesdive support, I was shocked to be told that a crooked crystal is "normal." They refused to cover return shipping for a replacement, dismissing a clear alignment fault as a matter of "personal preference." No customer—or watch enthusiast—should be expected to accept misaligned glass as standard.

​As a budding watch enthusiast, this experience has completely turned me off the brand. I will not be purchasing from Addiesdive in the future, nor can I recommend them to anyone else.

I am very satisfied by the product and service.

I got my watch within 10 days, which is impressive.
The watch is just like pictures on the site.
It is a very qualitative product.

I will definetely by more watches and recommend.

Bought a preowned watch from the addiesdivewatches.com site and received a completely dead watch.
Reached out to customer service and after a week I was promised a discount voucher, the voucher I received did not work.
When I reached out to them yet again, they told me that the voucher could only be used once, but I never used it.
So, i'm left with a dead, useless watch.
Mind you, this has been going on for months

I have several Addiesdive watches and I am happy with all of them. My latest addition is a beautiful watch - the AD2529. It arrived yesterday - it looks great and is very comfortable on the rubber strap. Addiesdive Customer Service were excellent to deal with. There was a slight problem with the original shipment, but Addiesdive resolved it immediately. I strongly recommend Addiesdive!

At first I was very dicey, as I was ordering internationally, and the response time of the support team was also not on point. But the watch was delivered within 15 days.
And secondly and most importantly, the watch, it’s phenomenal in hand, in quality, everything is on point, crisp and clear. You can never expect this quality at this price point.

I thought I had a problem, but it was me. Addiesdive quickly responded to my email and helped me with my phantom problem. They are awesome and the watch is beautiful. I also accidentally ordered the wrong color watch and they shipped the correct one because of how quickly they respond.

Great time getting a timepiece from them. Smooth experience.