Fast and effective visit from Brooke J today. Lots of information (from Sue?) on the phone team and more in person from Brooke. Job done in only 3 hours from phone call. Thanks very much
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Very expensive for the inspection provided. Same price as last year but the inspector was only here for around 15 minutes. Didn't even look in the roof as stated "the house looks fine so no need". And... See more
Company replied
Could not fault any aspect of the service provided by the technician who attended our home. He explained what the each aspect of the service he was providing involved and why is was needed. He arrived... See more
Company replied
I made my order booking for pest control in November. My primary concern clearly expressed to your staff is about the black ants crawling through the ceilings in kitchen and lounge, however, my conce... See more
Company replied
Company details
Information provided by various external sources
For all your pest control services contact Adelaide Pest Control today. We provide pest management solutions to homes and businesses across South Australia.
Contact info
Aruma Street 19, 5010, Regency Park, Australia
- 0883448181
- adelaidepestcontrol-au@rentokil.com.au
- adelaidepestcontrol.com.au
Tradesman was very helpful
November 12, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for your positive feedback around our Technician. Education is key for proper protection and our Technicians are always happy to help!
Great service
I have been a customer for over thirty years. Always great service.
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you so much for the 5 star review and your loyalty as a customer for over 3 decades! We value you as a customer and appreciate all the continued support!
Just keep it up that’s all I ask
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for taking the time to leave us a review! We're excited to continue to manage all your services in the future!
The reason for only 3 stars is that…
The reason for only 3 stars is that after I had B paid my bill I then received another by mail. I phoned your office in NSW and explained the situation. He confirmed that it had been paid.
I suggested to him if the company was going to send out invoices they should be marked paid if they have been. I also asked him if he would pass this on to his boss but although he said yes by the tone of his voice I doubted this would be done.
Just as your time is precious so is mine. If I sent your company a bill for the cost of phone calls and my time ,
Would you pay it?,
And if so how quickly.
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Heather, we're sorry to hear your experience. We aim for our processes to be as efficient and hassle free as possible so are disappointed to know that this wasn't the case after your service.
We would like to chat to you about this further, a member of our Customer Service Team will be in touch soon.
Why do I have to do this
I don't write reviews
Happy to give a star rating.
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for the 5 stars!
Inspection good, booking process bad!
The actual pest inspection went well, and was professional and friendly. My issue was with your booking people who booked it for the day I specifically said not to book it. I had to follow up twice to get this addressed. Unhappy customer.
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Darryl, thank you for your feedback. We're pleased to hear you were satisfied with your inspection and would like to apologise for the inconvenience caused through the booking process.
A member of our Customer Service Team will be in touch shortly to discuss.
Very expensive for the inspection…
Very expensive for the inspection provided. Same price as last year but the inspector was only here for around 15 minutes. Didn't even look in the roof as stated "the house looks fine so no need". And didn't notice rotting wood at the front of the house. I'm aware it's water damage and have organised repair but thought the inspector would at least mention it. Not sure if he even saw it. Will be reconsidering pest company next year as was very disappointed with detail of inspection this year for the ridiculous $300 for 15 minutes work!
November 11, 2018
Unprompted review
Reply from Adelaide Pest Control
We are very sorry and disappointed to hear about your experience. Our inspections are designed to be thorough to ensure the protection on your home and we take feedback like this very seriously.
We would like to discuss this further, a member of our Customer Service Team will be in touch soon.
Reply from Adelaide Pest Control
Hi Jeff, thank you so much for the 5 star review! As the Market Leader we seek to achieve prompt and thorough services that leave our customers satisfied. We look forward to managing your treatments in the future!
Excellent
Excellent – no reservations, I would recommend this company to anyone.
October 25, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for the 5 star review! We appreciate you taking the time to let us know you were satisfied with our service. We look forward to protecting your property in the future!
Reply from Adelaide Pest Control
Thank you for taking the time to leave us a review! Our Termite Specialist Technicians are trained to provide thorough inspections of your entire property and detailed reports stating the findings beyond only termite activity. We look forward to inspecting your property annually for further reassurance.
Straight forward approach.No hassles…
Straight forward approach.No hassles and with a competitive price
October 24, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for the 5 star review! We aim to have our services as simple and hassle free as possible from start to finish. Our Technicians are trained to perform efficiently with the highest quality. We look forward to seeing you again next year!
Really good friendly reliable service…
really good friendly reliable service provided.
October 23, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Pat, thank you for the 5 star review! We are very pleased to hear you were satisfied with our services. Our Technicians work extremely hard to go above and beyond for our customers! Thank you again and we look forward to seeing you in the future.
Excellent service
Con has excellent knowledge of pests and termites.
He is competent in everything he does including good communication skills with client.
The report is very comprehensive.
Other workers are friendly .
I would recommend the service to many people as I could.
October 19, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Anh, thank you so much for your 5 star review! As a Market Leader, we strive to produce services to the standard you have mentioned. Our Technicians are highly-trained so they can deliver services and educational information of the highest quality. We will ensure that Con is recognised for his efforts!
In 2016 termite damage to laundry door…
In 2016 termite damage to laundry door frame & surrounding area this was repaired at no cost we have a timber replacement warranty in place. I have a termite monitoring system in place very happy with the service provided.
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for taking the time to leave us a review! We take termite activity very seriously and have certain programs in place to assure the protection of your property. Being an ongoing, routine customer we would like to thank you for your loyalty to Rentokil and look forward to keeping your home free from pests in the future!
Operator was courteous
Operator was courteous, friendly and quite efficient.
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Leslie, thank you so much for the amazing review! We are very pleased to hear about your positive experience with our technician and service. We will be sure to pass this message on so they are recognised for their efforts.
Very good but wish there could be…
Very good but wish there could be cheaper price for pensioners. Specially doing every year and being a long serving customer
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Hi Phil, thank you for leaving us a review and being such a loyal customer! We would like to discuss this with you and a member of our Customer Service Team will be in contact shortly.
The many years Adelaide Pest Control…
The many years Adelaide Pest Control have provided excellent professional service. Friendly staff. Efficient customer service over the phone.
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you Tony for your extremely positive feedback and being such a loyal customer for so many years! We really appreciate your ongoing services and look forward to many more years to come!
Found the operator very helpful and…
Found the operator very helpful and quite thorough with his inspection.
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you Peter for the 5 star review! Our technicians are highly-trained across multiple fields providing them with the skills and knowledge to carry out thorough inspections. Look forward to seeing you again in the future!
Always prompt and professional
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Thanks for the 5 star review! We strive as a company to deliver on our promises and love hearing positive feedback where this has been reflected!
The staff member was on time and very…
The staff member was on time and very efficient in his inspection and completing the service to our home. He was friendly and informative about what he was doing and the results.
October 17, 2018
Unprompted review
Reply from Adelaide Pest Control
Thank you for taking the time to leave this great review! we believe that working together with our customers and providing information and education will help ensure the best outcome for your service. Look forward to seeing you again in the future!
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