Adelaide Pest Control Reviews 116

TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Fast and effective visit from Brooke J today. Lots of information (from Sue?) on the phone team and more in person from Brooke. Job done in only 3 hours from phone call. Thanks very much

Rated 2 out of 5 stars

Very expensive for the inspection provided. Same price as last year but the inspector was only here for around 15 minutes. Didn't even look in the roof as stated "the house looks fine so no need". And... See more

Company replied

Rated 5 out of 5 stars

Could not fault any aspect of the service provided by the technician who attended our home. He explained what the each aspect of the service he was providing involved and why is was needed. He arrived... See more

Company replied

Rated 2 out of 5 stars

I made my order booking for pest control in November. My primary concern clearly expressed to your staff is about the black ants crawling through the ceilings in kitchen and lounge, however, my conce... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

For all your pest control services contact Adelaide Pest Control today. We provide pest management solutions to homes and businesses across South Australia.


Contact info

3.4

Average

TrustScore 3.5 out of 5

116 reviews

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Rated 5 out of 5 stars

We have been using this company since…

We have been using this company since we built the home 40 years ago and have not had any complaints.

November 27, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the amazing review Rex! We love hearing this positive feedback and thank you for being such a loyal customer of ours, your loyalty is highly valved. We are also looking forward to servicing your property for years to come.

Rated 5 out of 5 stars

Very helpful and friendly staff

Very helpful and friendly staff. Our rodent problem was eradicated very quickly.

November 26, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive review Jen, We strive as a company to deliver on our promises and love hearing positive feedback where this has been reflected!

Rated 5 out of 5 stars

For several years we have had Paul…

For several years we have had Paul Woodford do our annual pest control annual check. We are more than happy to have Paul conduct the annual pest control, He is pleasant, thorough and always on time.

November 23, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

5 Star rating! Thank you for your positive review Mrs Smith, We try to be punctual as we know our customers have a busy schedule. Our Technicians have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer. We will ensure that your Technician Paul be recognizing for his efforts.

Rated 4 out of 5 stars

Continuity of Service and Professionalism by Representative Paul

Our representative Paul has been attending our property for many years now; and consistency with service and professionalism is paramount to maintaining relationships. The only issue I have is with the way the office staff fail to handle calls and information correctly; this I mean you can relay something to one person and then the next time you speak to someone about the same issue in that conversation - "They have no knowledge as it apparently had not been passed on". The case in question being the constant referral to my mother in the present tense; even after having been informed that she had passed and accounts needed to be changed to the Estate 0f!?
I have had no such issues with the actual Servicing Rep Paul and look forward to his friendly, professional and compassionate approach to his work each time he visits annually and informs me of the exact nature of the pest treatment work which needs to be completed on this particular visit.

November 21, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Michael thank you for your review and bringing your concern to our attention. Apologies on behalf of our company that our office staff had miss communication. Your loyalty with us is highly valued and appreciated. We are very happy to hear that you were impressed with our services. We will ensure that your Technician, Paul is recognized for efforts!

Rated 5 out of 5 stars

Great Immediate Service

Came out to site straight away as we had time constraints.

November 19, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the 5 star review Liz! Our services are designed to be as efficient and thorough as possible. Our Technicians are passionate about what they do and always happy to help.

Rated 5 out of 5 stars

Very professional

We found them to be very professional and friendly and would recommend Adelaide Pest Control to anyone with a pest problem

November 19, 2018
Unprompted review
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Reply from Adelaide Pest Control

Thank you for your 5 star rating Pauline. We strive as a company to deliver on our promises and love hearing positive feedback where this has been reflected!

Rated 5 out of 5 stars

Satisfied client

Easy to book and arrived when they said they would.

November 19, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the high rating Mr/s Leske! Our customer service team strive to provide the best quality services for our customers. Punctuality is crucial as we know that our customers run a busy scheduled.

Rated 4 out of 5 stars

Good honest job

November 19, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive review Mrs Costello. Our team are here to ensure you receive the best quality services.

Rated 4 out of 5 stars

Straight forward

Straight forward, no hassles.

November 19, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive review Steve. Our team are here to give the best customer service and services to ensure that it looks effortless.

Rated 4 out of 5 stars

No issues

No issues, with a comprehensive report

November 19, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive review Mrs Sweeny. Our team are here to provide our customers with quality and efficient services to satisfy the needs of our customers.

Rated 5 out of 5 stars

I was very impressed

I was very impressed with the technician who came to do the inspection.
He was friendly knowledgeable, very efficient and practical in the way he went about the inspection.
I felt very confident that he knew what he was doing and he provided quite a lot of good advice.

November 14, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

5 star rating! Thank you Colin for the amazing review. We are very happy to hear that you were impressed with our services. We will ensure that your Technician, David is recognised for efforts!

Rated 5 out of 5 stars

as always

as always, the service is excellent and the tradesmen are polite and efficient. we look forward to many more years with the company.

November 14, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive feed back Richard, Our team are here to provide our customers with quality and efficient services to satisfy the needs of our customers. We are also looking forward to servicing your property for years to come.

Rated 5 out of 5 stars

They were great to deal with

November 13, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive feed back Trudi, our team are here to provide the best customer service for our customers needs.

Rated 4 out of 5 stars

Price seemed high

Price seemed high for fairly straightforward treatment

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your rating,our qualified experienced team make the service look effortless as they are highly qualified.

Rated 3 out of 5 stars

Had to remind office to Email Bill and…

Had to remind office to Email Bill and certificate of compliance.
Inspection very quick

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi David, we're disappointed to hear there was a delay in our billing process. We aim for our processes to efficient and hassle free.

We would like to discuss this further, a Member of our Customer Service Team will be in contact shortly.

Rated 4 out of 5 stars

Some confusion about the treatment…

Some confusion about the treatment required but when sorted all went well

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Will, we're sorry to hear that there were some confusion with your service and are pleased that this was rectified and we were able to protect your property!

Rated 5 out of 5 stars

Very experienced & friendly trades…

Very experienced & friendly trades person.

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Alan, thanks for the 5 star review! We always love to hear such positive feedback about our services and staff members! We look forward to seeing you again in the future.

Rated 5 out of 5 stars

the treatment was efficiently and the…

the treatment was efficiently and the staff person was friendly and courteous

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for taking the time to leave us a review! We very happy to hear that you were satisfied with our services. We will ensure that your Technician, Daniel is recognised for efforts!

Rated 5 out of 5 stars

Job was done expertly and efficiently…

Job was done expertly and efficiently and the representative was cheerful and happy to answer any questions. Very happy with the way everything was done.

November 12, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the amazing review! We are very pleased to hear about your experience with Gary, we will ensure that he is recognised for his efforts and look forward to seeing you again in the future!

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