Adelaide Pest Control Reviews 116

TrustScore 3.5 out of 5

3.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Fast and effective visit from Brooke J today. Lots of information (from Sue?) on the phone team and more in person from Brooke. Job done in only 3 hours from phone call. Thanks very much

Rated 2 out of 5 stars

Very expensive for the inspection provided. Same price as last year but the inspector was only here for around 15 minutes. Didn't even look in the roof as stated "the house looks fine so no need". And... See more

Company replied

Rated 5 out of 5 stars

Could not fault any aspect of the service provided by the technician who attended our home. He explained what the each aspect of the service he was providing involved and why is was needed. He arrived... See more

Company replied

Rated 2 out of 5 stars

I made my order booking for pest control in November. My primary concern clearly expressed to your staff is about the black ants crawling through the ceilings in kitchen and lounge, however, my conce... See more

Company replied

Company details

  1. Home Services

Information provided by various external sources

For all your pest control services contact Adelaide Pest Control today. We provide pest management solutions to homes and businesses across South Australia.


Contact info

3.4

Average

TrustScore 3.5 out of 5

116 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good service

December 6, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you so much for the 5 star review Geoff! Our Technician's are highly trained across multiple fields and have continuous training to maintain the highest level of pro knowledge so we love to hear when this has been reflected during our services.

Rated 4 out of 5 stars

Thanks

On time, thorough and efficient. Thank you

December 5, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Julie & Chris, thank you for leaving a positive review. We try to be punctual as we know our customers have a busy schedule. Our team have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer.

Rated 5 out of 5 stars

Nice polite young man

Nice polite young man, and put our carpet back very well.

December 5, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Yvonne for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude. Keenan your technician will be pleased to hear your feedback.

Rated 4 out of 5 stars

The person arrived after the 2 hour…

The person arrived after the 2 hour window. It would have been nice to have a message to warn us he was ariving late. It was fortunate for him that we did not have other appointments on that day so we were still home.

December 5, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Peter thank you for your feedback and bringing your concern to our attention. We apologise for having this experience with us and we will be sure to look into it and be addressing the communication issues to improve the experience for you in the future. Thank you.

Rated 5 out of 5 stars

My technician was very friendly

My technician was very friendly, informative and efficient

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Gayle for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude. Travis your technician will be pleased to hear your feedback.

Rated 4 out of 5 stars

Knowledgeable & friendly staff

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive feed back Jan!. Our team are here to ensure you receive the best quality services and love hearing positive feedback.

Rated 5 out of 5 stars

Very friendly and explanatory service

Very friendly and explanatory service, as well as quick and trustworthy

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Ethen for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude. Adam your technician will be pleased to hear your feedback.

Rated 5 out of 5 stars

Arrived on time & did good job & report…

Arrived on time & did good job & report arrived online same day

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the 5 star review. We try to be punctual as we know our customers have a busy schedule. Our team have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer.

Rated 4 out of 5 stars

Apart from getting the starting time…

Apart from getting the starting time incorrect, the service was great, very helpful

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Hi Elaine, Thank you for leaving a review, and bringing your concern to our attention. We apologise for having this experience with us and we will assure this is looked into. We are extremely happy to hear that you were impressed with our services.Thank you.

Rated 5 out of 5 stars

Operators are skilled,friendly

Operators are skilled,friendly, unobtrusive as possible and pretty quick and business like. Can answer and questions and ensure we understand the answers.That's why we keep our annual check ups with you.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Richard for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude. Gary your technician will be pleased to hear your feedback.

Rated 3 out of 5 stars

Some parts of the service were not done…

Some parts of the service were not done and had to be rescheduled.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for leaving us a review Mrs Smith and bringing your concern to our attention, we will be sure to look into it. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises.

Rated 4 out of 5 stars

Happy with service

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Mr Orchison for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude.

Rated 4 out of 5 stars

Commenced dealing with Adelaide Pest…

Commenced dealing with Adelaide Pest Control in 1996 and have had annual check-ups and inspections since. Attending technicians are courteous, complete the inspections with efficiency and willing to provide information relating to questions or queries asked.
4 stars considers all technicians equal in the task that they do.
5 stars - no favourites have to be picked and leaves room for improvement and efficiency.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the positive feedback R T Grillett. We appreciate and value your loyalty and are extremely happy hearing our customers are happy with our high level of professionalism. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback.We will ensure that the technicians know about your positive feedback.

Rated 5 out of 5 stars

Always prompt courteous and do a…

Always prompt courteous and do a thorough job!

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the 5 star rating Di! We try to be punctual as we know our customers have a busy schedule. Our team have continuous training to maintain the highest level of pro knowledge in providing the best quality services to offer.

Rated 5 out of 5 stars

Very professional.

Very professional.
Gary the salesman was very thorough and friendly to deal with, staff were only to glad to help.
Will be using them again.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the 5 star rating D Phillip. Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback. We will pass on your praise to our Salesman Gary as we love to recognize our people for their commitment to our customers.We look forward to servicing your property for many years to come.

Rated 5 out of 5 stars

Technician

Technician, was on time .curtious and unintrusive, and knew his job, which he performed effectively.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you so much for the 5 star review Samantha! Our Technician's are highly trained across multiple fields and have continuous training to maintain the highest level of pro knowledge so we love to hear when this has been reflected during our services.We will pass on your praise to our Technician Daniel as we love to recognize our people for their commitment to our customers.

Rated 5 out of 5 stars

Excellent service.

Excellent service with a smile. Our consultant was very prompt, and thorough on his dealings with my property.
Kind regards.
Eric Cotton

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the positive review Eric. Our Technicians are highly-trained and work with our customers to provide quality services. We will be sure that Gary, your Technician is recognised for his hard work!

Rated 4 out of 5 stars

Adelaide Pest Control

Quick Service, excellent company. Have been with them for many years.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for the positive feedback A.Sammut! We appreciate and value your loyalty. Our aim is providing service excellence at an affordable rate and we are looking forward to servicing your property for many years to come.

Rated 4 out of 5 stars

Couteous and explained inspection in…

Couteous and explained inspection in detail

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you Lindsay for the positive feedback. We are very proud of our Technicians and glad you have experienced their helpful attitude. Gary your technician will be pleased to hear your feedback.

Rated 4 out of 5 stars

Good service

Good service, explained everything well. It would be good if the company could let their clients know who they were sending out to do the inspection so that we (their clients) know who to expect.

December 4, 2018
Unprompted review
Adelaide Pest Control logo

Reply from Adelaide Pest Control

Thank you for your positive review Diane and bringing your concern to our attention, we will be sure to look into it . Our team are here to ensure you receive the best quality services, we strive as a company to deliver on our promises and love hearing positive feedback.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look