Adept Mortgages Reviews 

46
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I highly recommend Adept Mortgages and Darren for anyone seeking expert mortgage advice. Darren is exceptionally knowledgeable and has a great understanding of the whole‑of‑market products, consis... See more

Company replied

Rated 4 out of 5 stars

Absolutely fantastic experience working with Darren, From start to finish, he was professional, efficient, and incredibly helpful. He delivered exactly what was required, and in a timely manner, whic... See more

Company replied

Rated 5 out of 5 stars

Darren was brilliant. Highly recommend Really understood my situation. Acted fast and professional. Beat all the rates I was offered by others. He went above and beyond to get me the best deal for my... See more

Company replied

Rated 5 out of 5 stars

Darren was exemplary in helping with our BTL HMO application to add to our portfolio. He was very quick in replying, great at explaining what was needed and what lenders needed to see and got a very c... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

We provide specialist mortgage advice for residential, buy to let and commercial property, as well as bridging and development finance loans. We are a whole of market broker and do not charge a fee for any of the services that we provide. Access to thousands of mortgage products. Independent mortgage advice.


Contact info

4.8

Excellent

TrustScore 5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(46)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Adept Mortgages Darren

Darren form Adept mortgages provided a great service from start to finish. He listened to what I was trying to achieve, then gave me a few options on what was the best solution. The mortgage deal he found was excellent and kept in touch from start to finish.

December 20, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Dear Kam, thank you so much for your review, and I'm pleased to hear you were happy with the service provided. I look forward to working with you again soon, thanks again, Darren.

Rated 5 out of 5 stars

Highly Recommended

Highly Recommended
Darren managed to find us a lender to refinance with, even with the tight parameters he had been given.

Darren went above and beyond for us and kept a close eye on the comms between solicitors as they were dragging their feet. The process took much longer than anticipated but I believe it would've taken much longer had it not been for Darren. Thank you so much

November 27, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Dear Yoko,
Thank you for the review and comments. Yes, it’s fair to say this was one of the more complicated cases dealt with recently. Thank you for your patience, both with the lender and the solicitors, and I’m glad all went through in the end, Darren.

Rated 5 out of 5 stars

Good communication and clear advice, mortgage arranged within 8 days of offer

We have just had our BTL mortgage agreed through a Limited Company with Darren. Whole process was quick, smooth with prompt communication throughout.

Although purchase not completed yet, the mortgage arrangement couldn't have gone better and took 8 days between verbal acceptance of offer and successful application.

Darren was helpful with clear advice over the phone and email. I would recommend his services after my experience where looking for a mortgage advisor. I was pleased that I didn't have to spend hours on the phone going through everything and could just send through all documents he needed.

October 25, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Dear Erin,
Thank you for the great review and I'm really pleased it has gone through so quickly, it helps when you have a client as responsive as you were.
I look forward to helping with the next one, thanks again, Darren.

Rated 5 out of 5 stars

Proactive, Professional and Friendly

We worked with Darren for a limited company BTL Mortgage. Right from our initial conversation, Darren was friendly, accommodating and supportive. Darren is very proactive and he ensures the best possible advice is given. Further, he constantly kept me updated and liaised with the estate agent, solicitors and tenants throughout the mortgage application process.

I found Darren's services better than other mortgage brokers I have worked with in the past, including the ones who charged me a fee. I would strongly recommend Darren and Adept Mortgages for any mortgage-related enquiries.

September 19, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Dear James, thank you so much for the kind words, it's always great to hear such positive feedback. Thank you for your business and I look forward to helping with any future enquiries, thanks again, Darren.

Rated 5 out of 5 stars

Fantastic service

It was a pleasure working with Darren while we were trying to explore mortgage options via a Ltd company to buy to let. Right from the first contact, Darren was responsive, very helpful, and always willing to give unbiased recommendations.

Compared to other mortgage brokers we've worked with before, Darren stood out. I will certainly work with him again and recommended him to others.

September 6, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Dear Michael,

Thank you so much for taking the time to leave such a great review.

I appreciate your support and comments and I look forward to working with you again in the future.

Thanks once again for choosing Adept Mortgages.

Darren

Rated 5 out of 5 stars

New Buy to Let Mortgage set up

Darren provided a great and quick service, he was very helpful and knowledgeable and was able to answer all the questions I had.

I have now got a buy to let remortgage set up which meets all the criteria I asked for.

August 1, 2023
Unprompted review
Adept Mortgages logo

Reply from Adept Mortgages

Thanks Cathy, pleasure doing business with you, Darren.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look