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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving payments for completed offers and felt that the company failed to honor their commitments. People frequently encountered issues with customer service, describing it as unresponsive and unhelpful, often leading to unresolved problems and a lack of clear communication regarding their earnings. Some people were dissatisfied with the product, specifically noting that higher-paying tasks often went uncredited, while smaller tasks sometimes paid out. Conversely, a few other people also felt that the customer support team was helpful and responsive in resolving their issues, and that some offers tracked correctly, resulting in successful payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report not being paid for fulfilled tasks,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report that support teams do not... See more

Service

Clients share negative opinions on service, with many feeling unfairly treated and frustrated after wasting... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with offers not being... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

A scam

A scam, downloaded TikTok on phone , offer was new download which it was, have for 3 days on phone, had it a month, they’ve made some excuse and refused to pay, avoid

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

BEST SCAMMER ADGATE

They'll probably say I used a VPN/cheat system, etc., while on duty. That's perfectly normal for them to say that, because that's how they scam us.

I downloaded the Animals and Coins offer from the Adgate Media provider and started playing. I received every stage reward without any problems. However, they only charged back the task that gave the highest reward, and they banned me from the Adgate Media provider. I've experienced countless similar problems in previous years. They did the same thing in almost all the tasks I completed in the past. Here's what they did:
They waited for me to complete the task to the highest levels, and once I finished, they both chargedback me and banned me. After the allotted time for the task (usually 30 days) passed, they unbanned me, and when I submitted a ticket, they said the task time had expired.

I wouldn't recommend using Adgate if you don't want to get scammed.

February 9, 2026
Unprompted review
Rated 1 out of 5 stars

Technical Fraud

Technical Fraud - Refusal to credit completed milestones (ID 23817168)
​I have completed 3 milestones for Call of Dragons: 1M Power, 1.5M Power, and Tier 3 Troops. AdGate rejected my tickets (#17152941, #17154942) claiming the offer is 'expired'. This is a LIE. My dashboard clearly shows 25 DAYS REMAINING. I have provided screenshots of the active timer and my 1.5M Power progress. They are ignoring my evidence and my emails (happydarcks@). Avoid this provider!"

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Waste of time trying to do offers for…

Waste of time trying to do offers for games. Spend hours trying to complete and when you do they blame technical issues on why offers are tracking to avoid paying out. Very scammy. Do not recommend.

January 20, 2026
Unprompted review
Rated 1 out of 5 stars

Bingo Vacations

Bingo Vacations: If the game runs good they refuse payment. Scam!!!! Avoid them. It is very complicated to open a Ticket and afterwards if you send proofs they refuse. Not honest and fair treatment.

January 9, 2026
Unprompted review
Rated 3 out of 5 stars

I completed an Lack of transparency in offer conditions provided by AdGate…

I completed an offer provided by AdGate Rewards through a partner platform.
After meeting the requirements, my reward was rejected due to an alleged time limit that was not clearly stated in the offer description.

When contacting support, I was informed that the decision was made by the advertiser and that further details could not be disclosed.
As a user, I was left without a clear explanation or a meaningful way to appeal the decision.

More transparency in offer conditions and a clearer support process would greatly improve user trust.

UPDATE:
AdGate support reviewed my case and credited the reward after further investigation.
I appreciate the follow-up and resolution.

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

The overall negative reviews from…

The overall negative reviews from people are true. Yes, I also completed the offer. I provided 100% proof that the offer was fulfilled but I have no reward. I have wasted several hundred hours of my time! Thieves

December 29, 2025
Unprompted review
Rated 1 out of 5 stars

I would give it zero if I could

I would give it zero if I could. I completed level 1400 on a free cash offer. Never got paid from 800 and 900 and 1400. Said something about a VPN which I don't have. And can't do anything because there advertisers haven't let them know I completed it even though I showed them proof I completed it

December 24, 2025
Unprompted review
Rated 1 out of 5 stars

Scammed

Scammers. One of worst supports.
Don't play Adgate Sponsored games. Don't give them your time and ad viewing. Don't give them revenue. They will steal from you.

December 7, 2025
Unprompted review
Rated 1 out of 5 stars

Not a fan

Adgate provides offers for freecash.com, in which i took on as a very reliable source of not only money, but new content to enjoy. after about my second adgate offer "Game of Vampires" was half way completed (mind you these are not easy tasks and require an investment) they decided to falsely accuse me of cheating/fraudulent completion/and or use of VPN, resulting in a chargeback. My first on record blemish. after several days of trying to get ahold of them the answer i received was "for security reasons, we cant tell you" and that its not reversable. Afterwards i started having issues with all providers of the platform and the tickets i placed being denied constantly. This company single handedly was the downfall of a $2k+ monthly income.

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

OFFER GAME OF VAMPIRES REWARDS FOR…

OFFER GAME OF VAMPIRES REWARDS FOR PLAYING NEVER RECD. SENT TICKET THRU FREECASH.COM TO ADGATE. REPLY WAS WE HAVE NO 3RD PARTY AFFILIATIONS , CONTACT SUPPLIER FOR RESOLUTION WAS EXACT QUOTE I GOT BACK FROM GAME OF VAMPIRES LOL SO FALSE OFFER NOT HONORED AND 1 OF SEVERAL I HAVE HAD ON FREECASH THAT STILL REFUSES TO HONOR OR RESOLVE AFTER 20+ ATTEMPTS THEY CLAIM NO RESPONSIBLE FOR 3RD PARTY VENDORS THAT IN TURN CLAIM ARE NOT AFFILIATED WITH FREECASH BUT THEIR GAMES ARE OFFERED THERE LOL WHAT A SCAM.AND BEFORE FREECASH POSTS THEY CAN REPLY NO SUPPORT DID NOTHING AND THE TICKET PROSESS WAS EQUALLY A TOTAL FAILURE STILL NOT PAID AND DENIED AFTER SCREEN SHOT SENT 6 TIMES

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Adgate doesn’t pay for any of their…

Adgate doesn’t pay for any of their offers. I played Monopology go and didn’t get credited, due to tracking issues and now I played Goblins wood and received no reward and I was told they couldn’t confirm completion of the game even after I sent them screenshots. Not worth it

November 12, 2025
Unprompted review
Rated 1 out of 5 stars

AdGate is a scam and support won’t…

AdGate is a scam and support won’t respond to your emails. I would suggest you guys to try Torox or any other provider instead and file a complaint to FreeCash about AdGate.
They will make every good offer not count and they will chargeback your earnings for no reason at all but call it ”fraudulent activity”. They hide behind that. They’re not serious and not professional at all.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

AdGate refused verified payout after my completed 1,000 cash game milestone

I completed the Solitaire Skillz – Win Cash milestone for 1,000 cash games won on October 2 through a HeyCash offer powered by AdGate Media. This was a verified milestone with full video proof, timestamps, and Skillz confirmation. The reward was about $200 CAD.

HeyCash first said AdGate flagged my progress as “faster than average,” then claimed the offer “wasn’t tracked,” and finally stated payment was “not authorized.” These conflicting explanations all came from AdGate’s partner channel and ended with no payout.

This issue reached HeyCash’s payments team, which means it was tracked and verified. It was not a glitch. The refusal to pay a verified milestone after confirming completion is deceptive and unacceptable. I have reported this to Apple under “Report a scam or fraud.” AdGate Media’s handling of verified completions raises serious concerns about integrity and consumer protection. I spent hard earned money on this milestone and played over 2000 games.

October 2, 2025
Unprompted review
Rated 1 out of 5 stars

Earned €110.49 and Never Got Paid

I completed the offer and received payments only up to level 42. I’m currently at level 370 and haven’t received a single payment since then, that’s a total of €110.49 they owe me. They don’t reply to support tickets or emails, and it’s clear they have no intention of paying. Don’t waste your time, they simply don’t pay once you start earning more.

October 26, 2025
Unprompted review
Rated 1 out of 5 stars

ADGATE is the most horrible sponsor…

ADGATE is the most horrible sponsor company they won't pay you unless you have advertising ads in the background of the app I invested $500 dollars and more on the goblins wood app paid for the no advertisement package now they won't pay ignoring my emails it's been 2 months no word from customer support I'm done with anything that's sponsored by ADGATE the refuse to credit me for the awards I completed this is a total loss on my end

October 25, 2025
Unprompted review

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