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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, most reviewers were unhappy with their experience overall. Many customers reported not receiving payments for completed offers and felt that the company failed to honor their commitments. People frequently encountered issues with customer service, describing it as unresponsive and unhelpful, often leading to unresolved problems and a lack of clear communication regarding their earnings. Some people were dissatisfied with the product, specifically noting that higher-paying tasks often went uncredited, while smaller tasks sometimes paid out. Conversely, a few other people also felt that the customer support team was helpful and responsive in resolving their issues, and that some offers tracked correctly, resulting in successful payouts.

What people talk about most

Payment

Reviewers highlight negative aspects of payment. Many customers report not being paid for fulfilled tasks,... See more

Customer service

Customers had negative experiences with customer service. Many reviewers report that support teams do not... See more

Service

Clients share negative opinions on service, with many feeling unfairly treated and frustrated after wasting... See more

Product

Reviewers mention ambiguous feedback about product. Many customers report issues with offers not being... See more

Response time

Customers consistently note negative experiences with response times. Many reviewers report that support... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several time... See more

Rated 1 out of 5 stars

vender for freecash.scamcom. like free cash support is run around and offers linked are not paid going on 29 reach outs to get reward screen shot submited ticket send and nope still not paid for earne... See more

Rated 1 out of 5 stars

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blink... See more

Rated 1 out of 5 stars

I completed an offer that required reaching level 40 in a game. I spent over 2 full days doing this and submitted video proof showing all progress. Despite all this, AdGate refused to credit... See more


Company details

  1. Media and Marketing Agency

Information provided by various external sources

AdGate Media helps developers monetize their website or app through the use of rewarded ads. Our flagship product, the AdGate Rewards offer wall, allows users to interact with premium brands in exchange for virtual goods.


Contact info

1.8

Poor

TrustScore 2 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 1 out of 5 stars

Dishonest scam company

Spent 66hours playing a game over 4 days and offer not honoured. Contacted their support twice and no response. I will be looking into making a report, this must be illegal.

October 11, 2025
Unprompted review
Rated 1 out of 5 stars

That is very terrible for offer support

That is very terrible service for customer satisfaction, I don't imagine that I have been treated with silence from support team.
I have sent 2 tick support about offer and almost 72hrs passed but haven't support from anyone in Adgate support team. I DON'T KNOW WHAT'S HAPPENED AND HOW I should do to get.my reward. Very disappointed

October 7, 2025
Unprompted review
Rated 1 out of 5 stars

Thieves

HORRIBLE HORRIBLE HORRIBLE they obviously don't care because they aren't responding here but stay far away they steal and scam and take take take from you wasting your time and your money and will ban you but would not give you a reason and just overall lazy support don't know why this is still a company

September 26, 2025
Unprompted review
Rated 1 out of 5 stars

Fails to credit

Higher paying offers always fail to credit, and if you contact their support, you will only get bot response how they can't confirm successful completion of the activity. It's weird that lower paying ones credit just fine but when you grind weeks for higher paying ones, they just suddenly stop working.

September 29, 2025
Unprompted review
Rated 1 out of 5 stars

Frustrating Experience with AdGate Support

I completed offer goals and submitted clear proof, including screenshots, highlighting a potential wording issue causing tracking problems. AdGate dismissed my evidence with vague and generic "tracking failed" responses while ignoring any valid statements made. This lack of engagement erodes trust.

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

I completed a game offer through…

I completed a game offer through Bitlabs and AdGate Media on TimeBucks. I reached the required level exactly as stated in the offer, but I never received any credits. I contacted support several times, but they just rejected my request and claimed they couldn't verify it, even though I had clear proof.
This is very disappointing – these platforms waste your time and do not pay as promised. Be careful, they are misleading users.

September 20, 2025
Unprompted review
Rated 1 out of 5 stars

I've completed an offer on the game…

I've completed an offer on the game Goblins Wood Idle Sim, by using Freecash and wasn't able to contact customer support or email them! When I tried to contact them directly, Swagbucks page kept blinking back and forth on my screen!! I never received my reward yet, and Freecash said to give it 72 hours! Unbelievable! BEWARE people!!

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM. AFTER ALL THE STUPID ADS AND PLAYING THOSE STUPID BORING GAMES. I GOT NOTHING. WASTED MY TIME FOR NOTHING
I have played the offers for Magnet Miner and Wishing Well. I Completed the 700meters and 550 meters. I then waited for them to credit my account. It took so long to even report it cause of the countdown. When I reported it there was a robo email that was sent to me. Bla bla bla. I sent a screen shot as proof but that didnt matter. They still didnt reply until today saying that after a thorough investigation they concluded that i couldbt prove that i have completed the offers which is just wrong. And they can just check on their end anyways so this just a waste of time.
Anyways i dont wanna keep rambling about this cause i know they wouldnt even do anything about it.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Adgate refused to pay over $140

My experience has been awful for the last 3 days. I've been scammed over $140 in an offer that I've sent proof of completion (It was more than enough to prove it). Guess what, their support is useless, and AI/automated answer. I don't recommend you to use their platform, they only pay small amount offers. I've tried to contact them and didn't get any help. AdGate team, here's my ticket number so you can help me further 16669461. If you don't follow up the ticket I will unfortunately keep this review here!

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Bannede because they let me play the same game twice

They've banned me presumably because they let me play the same game twice. It registered that I played a certain game, then a few months later it was available as an offer for me so I played it again. Then they banned me for something they let me do. Nice one lads 👍🏻

September 6, 2025
Unprompted review
Rated 3 out of 5 stars

Mostly Positive Experience, But Beware—Some Game Offers Are Deceptive!

AdGate Media has a decent support team that responds quickly and resolves basic tracking issues. The surveys on their platform are generally good and I've made a pretty solid amount so far with no chargebacks.

However, some offers on their wall—especially game-related ones— are outright deceptive.

I took part in a mobile game offer that promised a large incentive for reaching Rank 100. I reached Rank 98 after several days of grinding and prolonged hours of watching ads, only to find that one of the levels was rigged and mathematically impossible to complete.
Despite providing plenty of proof, I received nothing for the final task, even if I was on the verge of completing it.

They did acknowledge a tracking error earlier in the process and rewarded me the Robux I should've earned anyways, which I appreciate.

And while I understand that the rigged level may be the app developer's fault, AdGate Media still chose to host the offer on their wall and benefited from users engaging with it. They should be responsible for making sure offers are fair and completable.

If you're using AdGate, stick to the basic surveys or small tasks. Be cautious with large game offers—some are designed to be impossible to complete, and you may waste hours for nothing.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

refusal of credit

I completed the Game of Thrones offers for reaching Honor Levels 1, 3, and 5. I have sent multiple tickets with complete evidence and they refuse to credit me because they can't confirm that I completed the offers. There are several others experiencing the same problem with the exact same offers, yet they do nothing but send an automated response. They don't even have the decency to let me speak to a real person. Vile scammers.

September 2, 2025
Unprompted review
Rated 1 out of 5 stars

Scam company, run away fast

I did an adgate offer through free cash, spent 6 dollars in the game to complete the purchase offer, and also completed 4 "get to level x" offer steps. The purchase and the first two levels, along with the install, credited. A few days later I see the money was taken out of my free cash account. Not only did they not credit the last two level offers, the yoinked the money from the purchase and other level offers out of my account. This company is a scam, run away fast.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Scam Website


I had to do a mission and when I had 2 days left they removed all the missions and achievements from my account, total scam, I had to wait 1 month, do not trust these fraudulent sites, as my grandfather would say "there is no free lunch". Waste of time

August 14, 2025
Unprompted review

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