It fix my problem! It took a bit of time but at the end I got the solution.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
AdGuard is the best way to get rid of intrusive ads and online tracking and to protect your computer from malware. Make your web surfing faster, safer and more comfortable with AdGuard!
Contact info
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Responsive and persistent.
Support was excellent - a difficult problem to diagnose but they persisted and responses were prompt. Finally resolved.
AdGuard is the best
AdGuard is the best. I've used it for years and am a happy customer.
Quick, knowledgeable response
I went to Apple and for the first time they could not solve my problem and directed me to the developer. I followed up with a question to ADGuard and received a quick response with detailed instructions to correct my problem (Could not turn on extensions for ADGuard).
Very professional customer service! I recommend to anyone looking for an ad blocker!
Adguard actually eliminates ads (Better than…
Adguard eliminates ads (Better than other so-called ad blockers, I mean it actually eliminates ads) and support is prompt.
Is very helpful
More helpful instructions to start with
The result was only achieved after 3 attempts on my part. I believe that more attention ought to be made when writing instructions. The better the instructions the less back and forth with the User.
AdGuard Support is Amazing
AdGuard support went the extra mile, and replied kindly and swiftly to correct a small sales tax issue on my recent license upgrade. Such fantastic and responsive service is a beautiful thing, and is but one reason why I am a longtime Adguard customer (their flawless ad blocker is the other). Many thanks to all the folks at AdGuard!
It started in the wrong way but you…
It started in the wrong way but you have to praise when someone turns back and admits they were wrong, and started doing the right way. Communication is the key and they know how to do it.
I have to say
I have to say, this is the best product I've ever used. Installing this on my kid's Fire Tablets has completely stopped the overload of ads and junk promotions they were getting. It actually makes those devices usable again. We use it on all of our devices now, and it's amazing how much advertising has been cut down and how we can use our devices without interruption.
They got back with me in a suitable…
They got back with me in a suitable fashion and this is the BEST AD blocker I've brought. I would recommend it to anybody.
AdGuard is a great product with great…
AdGuard is a great product with great support. The people are friendly and smart.
Response to my query fantastic!
Unbelievably rapid response to my report of an issue! I was fortunately able to resolve the problem myself. A ticket was raised within moments (by AdGuard); subsequently closed (at my request); and acknowledged by AdGuard, all within a matter of a couple of hours. I am now enjoying ad free browsing once again.
You guys responded real quick to my…
You guys responded real quick to my queries. It took you sometime to get warmed up. My initial query took you sometime to first respond to, but once started, you guys responded well and came up with a resolution real quick. That was awesome! Thank You!
Great features, but battery drain and slow performance on MacBook. Impressive customer service.
AdGuard worked perfectly on my iPhone (though it only supports safari), so I installed it on my MacBook Pro and bought a subscription.
Unfortunately, it drained the battery and made my computer very slow with the fan going crazy. I requested a refund and it was accepted within the same day.
AdGuard has a lot of great options, like the annoyances filters and the ability to customize your personal settings. It’s also easy to navigate in both the app, software and chrome extension.
It might work better for a desktop computer, but I suggest you test it out with the free trial before buying a subscription.
Prompt support for a technical issue I…
Prompt support for a technical issue I had. It's clear they are committed to providing exceptional service, and I greatly appreciate their assistance.
This is the fastest VPN in the world…
This is the fastest VPN in the world hands down. The speed I am getting while connected to the VPN is exactly the same speed as I would normally get from ISP whereas with other VPNs the speed usually drops drastically. In addition, their tech support is top notch, they will stay with you until any concern is rectified.
Well i messed up and had two…FAST SERVICE
Well i messed up and had two subscritions i didnt relise so it stoped working So i sent a msg to them and we sorted out the problem on the same day they were a Great help and all my adds are blocked again ive been using them for a few years now and have told many friends one who is coming for a visit soon and he will see how good it is so he can talk his wife into it,cheers
A quick and accurate response from…
A quick and accurate response from AdGuard Customer Service.
Perfect
wonderful and very helpful people, they immediately solved my problem. thank you!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








