North East Branch has gone above and beyond. Daryl is the face of Ad Hoc and embodies all the positivity, reliability, and professionalism you would like to see in any property management organisation... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I’ve had a really positive experience with Ad Hoc. I moved from a shared accommodation into my own apartment with them, and the whole transition was smooth and hassle-free. Daryl and the team ha... See more
Company replied
First time being a guardian and I found it went really well.I went through agent Federica who was very nice/professional,can’t fault her at all and helped me get a flat asap and made the process perfe... See more
Company replied
I lived at an Adhoc site in Bristol for five years, 2020 to 2025. Can’t recommend Adhoc enough. They helped me out during the crazy pandemic days, and allowed me to save enough money to buy a pro... See more
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Company details
- Property Management Company
- Property Maintenance
- Real Estate Rental Agency
- Security Service
- Security System Installer
- Security System Supplier
Written by the company
Ad Hoc provides a smart and socially responsible solution for vacant property protection through Property Guardianship. Guardians enjoy affordable accommodation with flexible terms and, in many cases, utilities included, all while helping to keep otherwise empty buildings safe, secure, and maintained. For property owners, our approach offers a practical, cost‑effective and reliable alternative to traditional security methods. By placing vetted Guardians in buildings, we help reduce risks such as vandalism, squatting, and deterioration, ensuring properties remain protected and well‑looked‑after.
Contact info
City Road, EC1V 2PT, London, United Kingdom
- 03003035500
- info@adhocproperty.co.uk
- adhocproperty.co.uk
4.6
Excellent
705 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 53% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Worst experience
Worst experience. Hidden terms and conditions will share tenants at 11th hour when ppl have no other choice to return back home. Worst services. I suggest not to visit any of there houses without read you contract and terms and conditions.
August 10, 2026
3 meets of over 1h late each WRONG KEYS = one week without access to my room
The agent from Ad Hoc arranged to meet me on three separate occasions, and on each occasion he was more than one hour late.
Making me loose valuable time .
Also he gave me wrong keys and didn’t give me the original ones after 1 entire week I already was paying and it was very chaotic
July 18, 2026
Fantastic Onboarding, Excellent Experience
I’ve been settled with AdHoc at the Laurels for a few months now, and my experience has been very good, especially given the incredibly reasonable license fee and the friendly people at the Laurels.
A massive thank you to Jules for helping me secure the room. Moving is always a stressful time, but the entire onboarding process was fantastic and made the transition completely worry-free. The security checks / background checks were quite intensive (they called my boss to verify my salary and bonus!), but ultimately it was worth it given the fee!
I also have to give thanks to the maintenance team, who were absolute legends when my toilet blew right in the middle of an England World Cup game. Having to speak to a plumber over a video call during the match was probably the worst possible timing, but they were fantastic and handled the emergency perfectly!
I recommend AdHoc to anyone looking for a good process, great value, and a property management that gets the job done. As a full-time working professional in my 20's guardianship through AdHoc has been fantastic, and will help me save for a deposit.
June 1, 2026
Unprompted review
The experience was great
The experience was great. But the process takes longer time. However, the agent (Julius ) did a good job.
July 31, 2026
The members of team are very flexible…
The members of team are very flexible to sort everything out.
They make a room for me which is perfect to live there.
I got some room to rent from them but I was always satisfied. I need to say a BIG thank you.
I just recommend to you them.
Zoltan
July 30, 2026
Really happy with my experience
Really happy with my experience. The service was excellent, everyone was friendly and helpful, and everything was handled quickly and professionally. I would definitely recommend this company. ⭐⭐⭐⭐⭐
July 30, 2026
Great low rent option
The team is great, especially Jules, who is ready to answer any questions via WhatsApp. I have used Ad Hoc for 1 year and have recently moved into another property. The process is easy and seamless.
August 4, 2026
Unprompted review
Very quick and really friendly staff…
Very quick and really friendly staff that make the process easy to understand.
August 3, 2026
Unprompted review
I have not regret knowing the company
I had a positive experience renting through Ad Hoc. The application process was straightforward, and the staff were professional, approachable, and responsive . During my tenancy, I will maintained the property well, paid my rent on time, and communicated promptly if any issues arose. Overall, my experience was smooth, and I appreciated the support and professionalism of the agency throughout my time with them.
July 29, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for sharing your experience. We are pleased to hear the application process was straightforward and that you found the team approachable, responsive, and professional throughout your time with us. We appreciate your kind words and are glad your experience has been a positive one.
Kind regards,
The Ad Hoc Team
Nice staff and helpful
July 19, 2026
The whole process was made easy and…
The whole process was made easy and with any questions raised was answered straight away. Charlie was friendly and helped with everything.
June 28, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are glad to hear the process was straightforward and that your questions were answered quickly. It is great to know Charlie was friendly and supportive throughout.
Kind regards,
The Ad Hoc Team
Great service, reliable team.
Excellent service, reliable team. Staff are friendly, communication is clear and everything is handled professionally. I would definitely recommend Ad Hoc property management to others.
July 13, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are pleased to hear you found the team reliable, friendly, and professional. We appreciate your recommendation and are glad you had such a positive experience.
Kind regards,
The Ad Hoc Team
The process was seamless
The process was seamless. The staff who helped with my house viewing was professional and supportive in terms of prompt response and attending to my concerns.
June 28, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your feedback. We are glad to hear the process was seamless and that you felt well supported throughout. It is great to know your questions were answered promptly and that the viewing experience was a positive one.
Kind regards,
The Ad Hoc Team
It's been a lovely stay at the…
It's been a lovely stay at the salfordian ,and the staff from Liverpool are so lovely and helpful ,l can definitely go back in future
July 4, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are pleased to hear that the Liverpool team was helpful throughout.
Kind regards,
The Ad Hoc Team
Excellent
Excellent, I met Juluis he was great and good at what he does. Everything was absolutely perfect.
July 2, 2026
Unprompted review
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are glad to hear everything went smoothly and that Julius made such a positive impression. We appreciate your support.
Kind regards,
The Ad Hoc Team
Julius was very helpful in helping me…
Julius was very helpful in helping me find my suitable accommodation he made everything possible and I am very happy with the outcome. He is the best
June 24, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are glad to hear Julius helped you find accommodation that suited your needs and made the process straightforward. It is great to know you are happy with the outcome.
Kind regards,
The Ad Hoc Team
Prompt response and very happy.
Thanks for your prompt response the fob has now been activated and working fine with no further issues much appreciated thank you.
July 1, 2026
Unprompted review
Reply from Ad Hoc Property Management Ltd
Thank you for your feedback. We are pleased to hear the issue was resolved quickly and that everything is now working as it should.
Kind regards,
The Ad Hoc Team
Amazing team and smooth process
Charlie did a fantastic job at ensuring the process was smooth and easy for us to move in! Very thankful for his skill and attention detail in accommodating our needs. Will be referring many people!
June 29, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind feedback. We are glad to hear the move in process was smooth and that Charlie’s support and attention to detail made a positive difference. We appreciate your recommendation and hope you enjoy your new home.
Kind regards,
The Ad Hoc Team
I had the best experience with Adhoc
I had the best experience with Adhoc. Shout out to Charlie who was really helpful throughout the process.
June 28, 2026
Reply from Ad Hoc Property Management Ltd
Thank you for your kind words. We are glad to hear you had such a positive experience and that Charlie was helpful throughout the process.
Kind regards,
The Ad Hoc Team
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