Finsbury Park staff always welcoming with a smile. Very pleasant atmosphere I always enjoy. Manager is great and looks after her customers. My fav Mansi, Saba & Dave keep up the good work team overall... See more
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Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.
Contact info
United Kingdom
- customercare@admiralslots.co.uk
- admiralslots.co.uk
Hasn’t replied to negative reviews
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I am writing to formally raise a…
I am writing to formally raise a complaint regarding the conduct of a staff member, Violetta, at Admiral Casino Croydon, and to request clarification and reinstatement following what I believe to be an unjust ban from the premises.
Recently, I won a tournament at the casino. Following my win, Violetta told me directly that I did not deserve to win and that other people should have been the winners instead. I found this statement deeply unprofessional and offensive, and I felt it may have been racially targeted. Such remarks are unacceptable, especially from a staff member in a customer-facing role, and caused me to feel disrespected and unwelcome.
In addition, I have now been informed that I am banned from entering the casino. The reason given was that I was allegedly playing roulette; however, I do not play roulette and have never engaged in that game. This leads me to believe that my ban may be influenced by personal bias from Violetta, as there has been ongoing tension and I feel she has been seeking reasons to remove me from the premises.
I am requesting:
1. A full investigation into this incident and Violetta’s conduct.
2. A clear written explanation of why I have been banned.
3. Immediate reinstatement of my right to enter Admiral Casino Croydon if no valid reason for the ban can be substantiated.
I trust that Admiral Casino takes complaints of discrimination, unprofessional behaviour, and unfair treatment seriously. I would appreciate a prompt written response outlining the findings of your investigation and the next steps.
Company unwilling to repair facilities.
Overheated:air conditioning is broken and has been for weeks. Cash machine now broken again- last time it took 6 months to repair. Company seems very willing to take your money but not making an effort to make conditions comfortable. Have now stopped going there. The redeeming feature is the staff who are very pleasant while suffering in the heat.
There was a change around of the…
There was a change around of the machines in admiral slots.ellesmere port.since then the connection keeps dropping.on the community games.i was playing 1 of 3 machines.when I got awarded the community free spins.the machines either side a banner came up.waiting for other players.then just the machine I played continued.the other 2 players were frustrated.the staff did not have a clue what to do.and it states in black and white.PLAY TOGETHER WIN TOGETHER.this is false advertising.other community games keep dropping connection.in the middle of a game.in which you loose your community game.it is grossly unfair.thd staff are not to blame but the area manager.that insisted on this change.this did not happen before.but now customers are complaining.about the same issue.staff member Stacey witnessed what happened.yet she did not know what action to take.
Goodbye Admiral
Visited Admiral for many years,but now I don’t win,losing a great deal of money,features dont come up,most wins are 20 and 40 pence.but worse is to come??? Yesterday I withdrew £100 from the ATM in Admiral,it accepted the transaction,but then a message came up on the screen “Transaction Cancelled, I didn’t get the ticket for £100,but later found the money was taken from my bank account,I complained to Admiral,they said you will get it back,it will take 5 days,so this is not unusual,it has happened before???.After reading the reviews on here I will never set foot in Admiral ever again.
I wish I had read reviews before…
I wish I had read reviews before playing. Honestly the pay out is ridiculous. Yes I gamble an I understand it’s a losers game. But I spent money on 2 pound spins max I won was £16. Even bingo was bad never got past 4tg. Iv excluded from this site for 5years lol
Never gamble on this site or go into…
Never gamble on this site or go into there stores the games are truly bad and are rigged low percentage payouts be warned you will lose all ya money .stay away from gambling keep ya money .slots aren't the same anymore .
HOW have they been issued a 24hr licence?
HOW have they been issued a licence in an area already struggling with drink & drug addicts? WHY do they need to open a 24 hours per day slot machine shop. Locals who live in the area are now kept awake constantly with the noise, fights and arguments. They are destroying our local high street. Environmental Health at BCP Council are apparently investigating, but expect, for obvious reasons (?), not a lot will be done.
Vile places
Vile places. £50 doing 20p spins will last you 10 minutes if your lucky. Absolute scum place that prays on addicts. Not fun just a reverse cash machine. Admiral seriously needs investigating and the owner needs terminating.
Good place but staff are bad
Nice place to play in but John is an awful member of staff, acts like a child talks about ending himself and had delusions about being a girl called Ashley. Avoid if you deem him, glasses, long flat greasy brown hair
Worst arcades around
Worst arcades around. Extremely slim chance of winning. These arcades aren't designed for fun. They're designed to take advantage of vulnerable people with gambling addictions and should be banned in the uk
I played in the Woolston branch…
I played in the Woolston branch yesterday in Southampton. Played a game called gold fever, 500 jackpot. It absolutely robbed me blind. 600 for barely any features. And when I did get a feature nothing bigger than 50 quid. I'm not saying all machines should pay vast amounts all the time, but when you've put more than the jackpot in, and don't win anything back to make your loss more fair and acceptable. This is the problem with all the machines in your stores. In the city centre I played rainbow riches, it took over £2500 in a week, I eventually won the silver pot which was less than £400. Does this seem fair or as the machines advertise, random. Years ago machines were fair, you played against the previous players success or if they lost I could be your good gain. Now these new machines that cost up to £2 a spin can take thousands, only offering a £500 maximum win. Is this fair? I definitely will avoid gambling in any admiral establishment and advise anyone reading this doing the same as you will lose way more than you ever win. Gambling should be some fun win or lose. But when it's always lose and lose big amounts of money, then it's no fun for anyone and unfair profiting for admiral. It's a joke to say set your limits, only spend what you can afford to lose. When they know full well, once you put a certain amount in that your natural response is to chase that loss and at the same time win more than lost. That's the hole point why your gambling isn't it? To win more than what you started with.... want my reviews to stop admiral? Pay me back at least half of what I lost yesturday. Don't do so? More warnings to other players and reviews will come.
Walked into the Bromley branch
Walked into the Bromley branch. A man with glasses tallish came in as I was playing and asked for IDs. As I replied in shock saying I’m 38 he interrupted and said you should be happy then it’s a compliment you look young aggressively and said plz leave. Literally that’s what happened and he laughed off my anger when I said will complain over your foul manners called security!!! And kicked me out
Came to staines and asked about cash…
Came to staines and asked about cash match and the attitude member of staff by the name of Stephenie who was aragant and kept smirking at me when i said i dont keep smirking and when i said i willreport to monica she said she dont care what monica says and kept on being attitude towards me still so i was with a friend of mine who was also disgusted and when finales i was given cash match was given wrong voucher as gonna show on message and no one changed it so i left fully disatisfied i can advise other customers to play else where as save disapointment please get back to me asap possibe
I lost 1300£ in one day in Admiral…
I lost 1300£ in one day in Admiral Coventry was playing 1£ and 2£ stake in different games on one machine all what it gave me was £20 in bonus that’s ridiculous. When I complained to staff they didn’t even care . These are scammers. The worst casino ever ! Please guys save your money and don’t go there they should be punished for robbing people. The percentage of payout it’s completely wrong!
The worst casino in UK
First I see reviews and want to see if it's true , now I know that is the worst casino in uk.
The Ipswich admiral is the worst a lady ho she was in the back office, was passing me and straight to my chair instead of going around where was alots of space, after playing 1 h I noticed that machine Is not correct and it's is big scam by prosentige it's should pay out 90% but I think it is more 20% .
Really bad casino.
Admiral has to be one of the worst…
Admiral has to be one of the worst casinos ever it’s so obvious that there’s a time frame of when they want to pay out
Have been playing admiral slots for…
Have been playing admiral slots for quite some time never had a problem with them until earlier this year I made a complaint about jackpot kings the goonies return slot and they haven't bothered to investigate my complaints they even told me to complain directly to the company responsible for the game a company called blueprint gaming who recently responded by saying it's admiral casino who are responsible for how the game plays on the admiral casino site and any complaints should be dealt will by them well I hàve an update for admiral casino sometime in the new year you are going to be part of national TV program that have been investigating gaming sites and gambling sites in general and your going to be asked why you avoid dealing with legitimate concerns by your customers I will be most interested in how you explain not investigating certain games that have recently been tested and have been proven to have a dropoff of over 32% in gameplay yet ADMIRAL CASINO refused to investigate and clearly stated that the game in question is legal???
Ellesmere Port venue
I went on a family trip to Manchester with my daughter and I popped into the Ellesmere Port venue on Friday the 25th and there was a young girl who had blonde hair working there who smelt of drugs it was so unprofessional I had to leave within ten minutes as I couldn’t tolerate the smell it was so unprofessional
Avoid all of these scamming robbing…
Avoid all of these scamming robbing companies they are out for one of hing and one thing only to take your money the machines don’t pay only take for 2 weeks straight they have been taking you get a bonus on £2 stake and you win £30 pounds please people don’t be fooled by these billionaires they are sucking our people dry in our communities destroying lives and ruining families they are scum what they are doing to us
Went into Macclesfield lost 2000 in two…
Went into Macclesfield lost 2000 in two hours almost no wins. Did the same in the last week in the potteries 1500 and 1800 on each day . Some other poor people in tears having also lost £5000 over in a week . Complete rip off scammers. They have now lost my custom for good as they never pay out just take take take and take more. Staffordshire just sitting around don't even offer you a drink. Stay well clear , give your money to charity rather than these scammers!!
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