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Admiral Slots Reviews 132

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TrustScore 3.5 out of 5

3.6

Events & Entertainment
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Review summary

Created with AI, based on recent reviews

Looking at 68 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the staff as a major positive, describing them as helpful, friendly, and engaging. Many appreciate the warm welcome and the pleasant atmosphere created by the team, often mentioning specific staff members for their excellent service and willingness to chat. However, some people were dissatisfied with certain staff interactions, reporting instances of rudeness, unprofessional behavior, and concerns about staff discretion. There were also concerns about staff being unable to resolve technical issues with machines and some customers felt they were treated unfairly or asked to leave without clear explanations.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their helpfulness, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a warm welcome, and offered drinks/snacks as soon as I entered, various bonus events ( Cash match, Bingo Etc....) Good selection of machines, although a few of them don't seem to pay out fairly... See more

Rated 5 out of 5 stars

A warm welcome and really helpful, friendly staff. Regular promotions and refreshments on offer are the order of the day. Good choice of machines to play in a clean, comfortable environment. Ha... See more

Rated 5 out of 5 stars

Staff member kyle greeted me as soon as I walked through the door made me feel so welcome offered me a fresh bottle of freezing cold water showed me to my machine asked me if I had a stamp card I didn... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.

Contact info

3.6

Average

TrustScore 3.5 out of 5

132 reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Poor communication and inconsistent…

Poor communication and inconsistent handling of a cash match promotion led to confusion during my visit.
I was asked to leave the venue without a clear explanation after the situation escalated.
The issue was only resolved after submitting a formal complaint.
Overall, the experience highlights a lack of clarity and consistency in customer service at venue level.

March 20, 2026
Unprompted review
Rated 5 out of 5 stars

The service throughout was smooth and…

The service throughout was smooth and efficient, and the gaming experience was excellent with a good range of machines and facilities available. Everything felt well-organized, and the team clearly cared about making sure customers had a positive experience.

April 15, 2026
Unprompted review
Rated 1 out of 5 stars

The burleigh street admiral staff are…

The burleigh street admiral staff are useless. They want us to leave the store by 1:30 or 1:40 AM. They don’t care about customers. The night staff are useless. They are just forcing me to leave by 1:30 even the shop closes at 2AM. Very disappointed

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Great Venue

Great Venue , in Ealing Clean friendly staff and complimentary drinks , with great games . i would love them as in Vegas wheel of fortune then perfect .

March 27, 2026
Unprompted review
Rated 1 out of 5 stars

You will spend endless amounts get…

You will spend endless amounts get nothing if cimplain you will be barred as an addict loke not the gaming the problem lol seen many complaints about it save money dint guve them it

March 2, 2026
Unprompted review
Rated 5 out of 5 stars

My amazing experience

Staff member kyle greeted me as soon as I walked through the door made me feel so welcome offered me a fresh bottle of freezing cold water showed me to my machine asked me if I had a stamp card I didn't know what that was kyle explained wasnt necessary but spoke to his manager who gave me a price match voucher thing and also made me feel welcome .. played my machine won the jackpot and was also offered biscuits and cake and overall just a really great experience wull definitely be back because it felt amazing

February 28, 2026
Unprompted review

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