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Review summary

Created with AI, based on recent reviews

Considering 70 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight the staff as a major positive, describing them as friendly, helpful, engaging, and welcoming. Many appreciate the pleasant atmosphere and the good service provided by the team, often mentioning specific staff members for their excellent approach. However, some people were dissatisfied with certain aspects of the staff's conduct, citing instances of unprofessionalism, rudeness, and inappropriate conversations. There were also concerns about staff discussing customer information and the handling of situations involving at-risk customers. A few customers also reported issues with machine connectivity and staff not knowing how to resolve them.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise the staff for being friendly, welcoming, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Always a warm welcome, and offered drinks/snacks as soon as I entered, various bonus events ( Cash match, Bingo Etc....) Good selection of machines, although a few of them don't seem to pay out fairly... See more

Rated 5 out of 5 stars

A warm welcome and really helpful, friendly staff. Regular promotions and refreshments on offer are the order of the day. Good choice of machines to play in a clean, comfortable environment. Ha... See more


Company details

  1. Events & Entertainment

Information provided by various external sources

Luxury Leisure Talarius, trading as Admiral, is a market leading provider of slots and gaming entertainment in the UK. Boasting over 230 high street and seaside gaming venues, Admiral offers the ultimate gaming experience, showcasing the best casino and classic slot games available on both the most technologically advanced slot machines and traditional “fruit machines.” Luxury Leisure Talarius is also home to Kwik Tan, a market leading UV Tanning service with over 40 salons across England, and 5 catering outlets, including ‘The Coffee Trader’.


Contact info

3.6

Average

TrustScore 3.5 out of 5

133 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Disgusting bad machines

Disgusting bad machines, who are these regulated by? Deposit after deposit in the same machine, zero percent payout ever months, AVOID LIKE PLAGUE THEY ILLEGALLY SET

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

I love visiting Admiral casino to play my favorite games.

I love visiting Admiral casino to play my favorite games. Of all the other casinos around I like visiting Admiral the most. The ambience is so good and all their staff including the new manager are so welcoming, helpful, sweet and professional.

I must say Crawley Admiral is one of my preferred place to go out with my friends every week.

January 30, 2026
Unprompted review
Rated 2 out of 5 stars

Admiral..... a day to forget.

Not the best experience today, the senior staff who had a chip on his shoulder, should treat everyone who spends their hard earned cash at Admiral, equally and not isolate a individual, making me out to be a liar he made me feel so unwelcome and as though I had done something wrong. All other staff are fantastic him on the other hand is in the wrong job going on in such a unprofessional manner. I am considering making a complaint to the head office of admiral.

January 19, 2026
Unprompted review
Rated 1 out of 5 stars

RIP off Admiral

Spent £390 won £30,features rarely come up,if they do the player gets the bare minimum,Admiral are taking their customers for a ride,I have complained to Admiral and to the Gambling Commission,nothing will happen,Solution do not play the slots in Admiral.

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great place, great experience!

A warm welcome and really helpful, friendly staff.
Regular promotions and refreshments on offer are the order of the day.
Good choice of machines to play in a clean, comfortable environment.
Happy days!

January 10, 2026
Unprompted review

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