Admiral Marine Reviews 251

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

People normally only judge insurance companies on the cost of their renewal; if you really want to know what they are like, then see how they respond when you submit a claim! The team at Admiral Ma... See more

Company replied

Rated 5 out of 5 stars

As always, Cristelle at Admiral has made everything very straightforward to renew and the rates are very competitive. She was quick to respond to our new circumstances and tailored our cover accor... See more

Company replied

Rated 5 out of 5 stars

Damaged the keel of my trawler on a rock in Turkey. Had brilliant and quick response from Richard Chitty, the Claims Manager who got an English surveyor to visit with in a few days, and from then on a... See more

Company replied

Rated 5 out of 5 stars

Excellent all round. We had some repairs that needed doing and ended up in a boatyard that then went bust! We appreciated always dealing with the same person who knew our problem and who was knowled... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Admiral Marine specialises in Boat Insurance and Yacht Insurance in the UK, Europe, Caribbean and Worldwide. Get your quote online today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

251 reviews

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Rated 5 out of 5 stars

Marine - craft renewal

My experience was as expected - a renewal thoroughly and most professionally transacted to my complete satisfaction.

March 1, 2021
Unprompted review
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Reply from Admiral Marine

Thank you for leaving a 5 star review!

Rated 4 out of 5 stars

I changed insurer.

I had been with my previous insurer for many years. Coming to renew this year there was a steep increase in the premium so I decided to check other insurers. Admiral were more competitive than my previous insurer yet the terms were almost identical. It was straightforward to complete the online form and then follow up via email exchanges and telephone to clarify arrangements. I gave four stars because I never give five - its just my way of trying to keep a lid on grade inflation.

February 24, 2021
Unprompted review
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Reply from Admiral Marine

We are delighted to hear that your experience with Admiral Marine was a positive one!

Rated 4 out of 5 stars

Easy going, fair wind and flat sea

Helpful as usual, fair market rates, prompt attention, I expect to renew for a 4th year in 2022.

February 23, 2021
Unprompted review
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Reply from Admiral Marine

We are glad you were happy with the service and hope you'll be a client for many years to come!

Rated 5 out of 5 stars

No Nonsense Admiral Marine Insurance

Admiral Marine Insurance provided a competitive renewal quotation to existing customer. I had cause to make a claim the previous year which was settled swiftly and there was no penalty for doing so in this years premium. Good service at economic price. Just what you want.

February 22, 2021
Unprompted review
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Reply from Admiral Marine

Hi David, thank you very much for your kind review!

Rated 5 out of 5 stars

A pleasure to do business with you

A small mix up on premiums and probably 50/50 in rights and wrongs. All sorted with understanding on both sides and a pleasure to do this sort of business.

A good result, for both parties. Thnak you

February 22, 2021
Unprompted review
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Reply from Admiral Marine

We are glad that you were happy with the service from Admiral Marine!

Rated 5 out of 5 stars

Damaged the keel of my trawler on a…

Damaged the keel of my trawler on a rock in Turkey. Had brilliant and quick response from Richard Chitty, the Claims Manager who got an English surveyor to visit with in a few days, and from then on assisted every step of the way with good guidance to fulfill the repair. Once this was done, the claim was settled straight away.

December 4, 2020
Unprompted review
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Reply from Admiral Marine

Thanks for your review, David. We're glad we could help in your time of need! We hope you'll be a client for many years.

Rated 5 out of 5 stars

Excellent service

First rate service responding promptly to all queries offering knowledgeable advice and dealing with claims efficiently and very fairly.

December 1, 2020
Unprompted review
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Reply from Admiral Marine

Thank you for leaving a 5 star review!

Rated 5 out of 5 stars

Excellent Service

A really smooth and easy process, speaking with very knowledgeable and attentive staff, such as Dave. They were flexible to meet my needs and I had cover as soon as I had provided the necessary info. Would recommend to a friend.

December 1, 2020
Unprompted review
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Reply from Admiral Marine

Thank you for your kind review, Chris. The Admiral team will be thrilled with your comments!

Rated 5 out of 5 stars

Very helpful communications

Very helpful communications, I hadn't insured a larger boat before, so I had a lot of questions which were answered quickly.

December 1, 2020
Unprompted review
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Reply from Admiral Marine

We're glad we could help. If you have any queries in future please don't hesitate to get in touch!

Rated 5 out of 5 stars

Have always had prompt and good service…

Have always had prompt and good service from Admiral Marine. Have never made a claim but my feeling is that I would be treated fairly if it ever did occur which I hope never happens.

December 1, 2020
Unprompted review
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Reply from Admiral Marine

Thanks for your review. We hope that you'll be a client for many years to come!

Rated 5 out of 5 stars

I have insured with Admiral for many…

I have insured with Admiral for many years. I made one claim when I caused damage to another boat and Admiral dealt with it entirely and promptly. I have recommended them to other people who have had great service all over the world, even when major hurricane damage has been caused to the boats of multiple policyholders

December 1, 2020
Unprompted review
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Reply from Admiral Marine

Thank you for your positive review, we really appreciate it!

Rated 5 out of 5 stars

Stress-free claims support

After a stressful trip to Scotland where we ran aground, Admiral marine's clear communication and prompt response made the process of repair much easier.

Was easily the best experiance I have had with any insurance company of any kind, ever. A+

November 30, 2020
Unprompted review
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Reply from Admiral Marine

Hi Kit, we are glad that we could make your claim experience less stressful!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. Fast service. All question answered promptly.

November 1, 2020
Unprompted review
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Reply from Admiral Marine

Thank you for your 5 star review, Matt!

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