Admiral Marine Reviews 250

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

As always, Cristelle at Admiral has made everything very straightforward to renew and the rates are very competitive. She was quick to respond to our new circumstances and tailored our cover accor... See more

Company replied

Rated 5 out of 5 stars

Damaged the keel of my trawler on a rock in Turkey. Had brilliant and quick response from Richard Chitty, the Claims Manager who got an English surveyor to visit with in a few days, and from then on a... See more

Company replied

Rated 5 out of 5 stars

Excellent all round. We had some repairs that needed doing and ended up in a boatyard that then went bust! We appreciated always dealing with the same person who knew our problem and who was knowled... See more

Company replied

Company details

  1. Insurance Agency

Information provided by various external sources

Admiral Marine specialises in Boat Insurance and Yacht Insurance in the UK, Europe, Caribbean and Worldwide. Get your quote online today!


Contact info

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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Rated 1 out of 5 stars

Poor in the handling of my claim

Poor in the handling of my claim - misleading and stressful. Not representing the service Admiral describe on their web site. Very disappointing. Even more disappointing if Trustpilot remove my negative review as they have done before because how can this service be trusted? If there were minus stars I would have applied them.

February 15, 2024
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Thank you for your review, we’re sorry that your experience with Admiral Marine was not as you expected, and we would like to resolve this for you. If you would like to email us on complaints@hayesparsons.co.uk, our Complaints Manager, Jennie Wall, will be happy to address any concerns you may have.

Rated 5 out of 5 stars

The renewal prompt was timely and the…

The renewal prompt was timely and the setting of this year's policy terms was promptly and efficiently done by zCristelle Paulley

January 13, 2024
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Thank you for your lovely review, we are so glad you are happy with our service, Cristelle will be delighted with your comments!

Rated 5 out of 5 stars

First Class Service.

First Class Service.
Christelle is a star

October 20, 2023
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Thank you for your lovely review, your comment will be passed on to the team, we are delighted to hear you are happy with our service!

Rated 5 out of 5 stars

The process is simple

The process is simple, fill in the details of the vessel etc return and when the quote arrives, check the details, if it fits requirements pay the amount quoted, job done!!

July 27, 2023
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Hi Janet, thank you for your 5-star review!

Rated 5 out of 5 stars

Yacht insurance renewal

Yacht insurance renewal undertaken quickly, helpfully and with acceptable premium

April 6, 2023
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Thank you for leaving us a review!

Rated 5 out of 5 stars

Admiral Marine Yacht Insurance

I have been insured with Admiral Marine for most of the past twenty years. They understand boats and sailors and offer a comprehensive insurance service wherever your sailing takes you. We have crossed the Atlantic, cruised the Caribbean and the USA East Coast and are now pottering around the Cornish coast with their insurance cover.

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Great personal service

Great personal service, and backed it up by dealing promptly, efficiently and to our complete satisfaction with a recent high value claim following a lightning strike to our boat last summer. I can't speak highly enough. A++++++++++++++++++++++++++++++

April 17, 2023
Unprompted review
Rated 5 out of 5 stars

The Customer comes first.

I have been dealing with Admiral Marine since 2005.
They have always provide a polite, efficient and friendly service.
What sets them above others is the trouble they take to understand and meet their customers’ needs.

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Sailing Boat Claim

Easy and professional communication, claim quickly processed. Prompt payment received.

August 25, 2022
Unprompted review
Admiral Marine logo

Reply from Admiral Marine

Thank you for your kind review!

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