ADNTRO Reviews 

654
•
TrustScore 4 out of 5

4.2

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Rated 2 out of 5 stars

1. FAQ says Q: Do I have to pay for a subscription? A: Not to access your reports. The subscription gives you access to updates and features like GeneAI; the first three months are free, an... See more

Rated 5 out of 5 stars

ADNTRO makes the uploading of Raw DNA data from other sites simple and easy. They offered a fair price to view an Ancestry Report and Haplogroup data. They offer a lot of other categories besides A... See more

Company replied

Rated 5 out of 5 stars

Better than expected. Great app and fascinating data! It was totally worth it and the whole process took less time than initially thought. Maybe the database focuses slightly more on W... See more

Company replied

Rated 5 out of 5 stars

At first i was very disappointed of ADNTRO. The ethnicity results i got were completely wrong but since the new update it's one of the most accurate DNA Results of all DNA test providers! What I parti... See more

Company replied

Company details

  1. Medical Laboratory
  2. also in
  3. Fitness and Nutrition Service
  4. Toiletries Store

Written by the company

Genetic company aiming to provide as much information as possible from your genetic code - A partner for your genetic journey


Contact info

4.2

Great

TrustScore 4 out of 5

654 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

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4.2

All reviews

(654)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My 23 & Me result VS. ADNTRO

My 23 & Me results were only determined by the nearest found DNA relative match whereas ADNTRO just gives direct results without comparing my DNA results to random strangers that they assume are actually related. Plus no random strangers like '2nd and 3rd cousins' contact you in the ADNTRO app claiming they're your relative.

September 2, 2022
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Reply from ADNTRO

Many thanks for your comment. We don´t compare our samples in our database, we only give the customer the option to compare samples within the same account, and our DNA samples are only linked to an email, there is no other personal data available for each sample, as privacy is one of our core values.

Rated 5 out of 5 stars

I very highly recommend ADNTRO!

I had been looking for a site that could analyze my raw DNA data and tell me if I had any Denisovan ancestry and after much searching I finally found ADNTRO. I was happy to see that their rates were very reasonable so I purchased the full plan that includes a year of updates. Once I could access all of my results I discovered that in addition to being the only site I could find that looks for Denisovan admixture, they also had other reports I have never seen elsewhere such as the heterozygosity report and the genetic personality report. I found the heterozygosity to be very interesting and useful. I also found the personality report to be especially impressive as it predicted my Myers/Briggs personality and since I had actually taken the written Myers/Briggs personality test in the past I knew ADNTRO's prediction was correct out of sixteen possible different personality types! They also include a number of interesting fun facts in the result details many of which I had not heard before despite being very interested in genetics for many years and having studied it in college. In all honesty, my only complaint was that I wished the archaic hominin admixture results stated the number of variants tested for and the number found rather than just a percentage. I sent an online chat about that and one of the very nice ADNTRO employees quickly replied thanking me for my feedback and stating that was something they were planning on updating in the future. Anyway, I am VERY impressed with ADNTRO and highly recommend them!

August 31, 2022
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Reply from ADNTRO

Many thanks for your feedback, we love what we do, and this kind of comment help us continue in this way. Hope next ancestry update will tackle your comment and hope you continue enjoying this journew with us.

Rated 1 out of 5 stars

Misleading dishonest- upload DNA not free

Misleading- upload DNA not free! They only tell you that after you upload your data!

They claim it is free and show you "demo results", but they don't tell you that these demo results are $29. For free you only get the admixture part, not even ancestry!

This is not honest, hence don't trust them with your data in general.

August 16, 2022
Unprompted review
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Reply from ADNTRO

Dear user,

In ADNTRO we offer for free an admixture report, which has been developed with the university of Texas @tyler - we also offer a comparison of you ancestral shape against 1000G database + free Covid Report - Totally for free. If you want ancestry (similarity with modern countries) , nutrition or other genetic interpretation our service is not free since we have to bear the cost of processing your sample + a whole year of updates.

Kind regards.

ADNTRO team

Rated 4 out of 5 stars

Review 2022

I trust the results and navigating the apps was fun! Useful DNA results.

August 7, 2022
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Reply from ADNTRO

Many thanks for your review, we really make efforts to get the best and most enjoyable journey through your DNA and this feedback really encourages us to continue in this way!

Rated 4 out of 5 stars

Layout not user friendly

Layout not user friendly. Results seem off, since I have verified dna that wasn’t revealed. Love the chromosome level breakdown.

July 19, 2022
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Reply from ADNTRO

Many thanks for your feedback

Rated 5 out of 5 stars

Good experience using this

Good experience using this. I learned about a variety of useful/interesting traits about not only ancestry but other intrinsic traits. Solid and responsive customer service too.

July 18, 2022
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Reply from ADNTRO

Many thanks for your feedback

Rated 5 out of 5 stars

I find Adntro covers a wide array of…

I find Adntro covers a wide array of information based on your DNA, which gives you great many insights into your genetic strengths and weaknesses plus there are many fun topics to read about. In my opinion they are on a pretty regular basis, improving upon the content they provide and are innovative and original I think, in what they produce. Their team are very helpful and timely in assisting you with any inquiries you may have and you get a sense that they really like doing what they do.

July 18, 2022
Unprompted review
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Reply from ADNTRO

Dear John,

Thank you very much for your kind words...we are a small team that loves genetics and ADNTRO is offering quite a unique information based on your DNA. We will continue to provide you the best results possible with creativity and imagination....stay tunned for the next updates

PS: Thanks from the ADNTRO team!

Rated 4 out of 5 stars

I like the results but I wish they…

I like the results but I wish they would be more specific on the results. I got afro caribbean and native american results, but it doesn't tell me what kind of caribbean I am. Very shocking and Interesting results though.

July 17, 2022
Unprompted review
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Reply from ADNTRO

Many thanks for your feedback

Rated 5 out of 5 stars

Lots of useful information!

I must say that I am very impressed with the information you offer beyond the genetic composition, that’s a big plus

July 11, 2022
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Reply from ADNTRO

Many thanks for leaving us your comment. It really encourages us to continue improving and making the platform even better.

Rated 4 out of 5 stars

Company needs development but interesting health reports.

I am a white European biological woman and identify myself as woman.
ADNTRO report says I am African... MALE with haplogroup ( which are ONLY possible to extract from male dna).
ADNTRO contacted me and told will refund money and apologised for mistake.Mistakes happends, it's small developing company so I can understand... glad that their customer service is helpful and replies quickly!
Rest of results was briefly accurate, especially the ones concerning heath issues.

July 3, 2022
Unprompted review
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Reply from ADNTRO

Many thanks for your comment. We are working hard to constantly improve our report and we really appreciate your support.

Rated 5 out of 5 stars

My mtDNA result was the same as my…

My mtDNA result was the same as my FTDNA result! Very impressed. Customer service is great too.

July 1, 2022
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Reply from ADNTRO

Many thanks for leaving your comment! There is a big effort to constantly improve our results and service, and having this feedback encourages us to continue in this way.

Rated 2 out of 5 stars

do not get this test for the ancestry…

do not get this test for the ancestry information! it is okay for health related info but the ethnicity is a JOKE. i am a white American. 3 other reputable DNA tests have me as a mix of : German, French, West Asian, North African, Iberian, Scandinavian and East European. this test said 99% Scottish, Irish & English. all other reputable tests show less than 1% of that ethnicity.

July 1, 2022
Unprompted review
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Reply from ADNTRO

Thanks for leaving your comment. We are having great feedback for our last update even if it is still in beta, but if you have any specific feedback you can give us, please share to hello@adntro.com and we will look into it, as we are always working to make improvements to our reports.

Rated 5 out of 5 stars

I've been a genetic genealogy hobbyist…

I've been a genetic genealogy hobbyist for 15 years and have tested with many companies around the world. I consider myself to be fairly knowledgable on the subject, as aa result. I have found the latest ADNTRO ethnicity-calculating algorithm, introduced today, to be nothing short of outstanding! The accuracy is superb, and comparable to, or better, than the major players in the ancestry testing field, in my opinion. The quality of the health and traits testing was already excellent.

June 30, 2022
Unprompted review
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Reply from ADNTRO

Many many thanks for your comment! We work hard to try to have the best results and this new ancestry update had a great effort behind so this kind of comment encourages us to continue working in this way and is very appreciated.

Rated 5 out of 5 stars

Has surpassed 23andme and ancestry in…

Has surpassed 23andme and ancestry in accuracy of native american dna, namely region. This result helped corroborate family history.

June 29, 2022
Unprompted review
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Reply from ADNTRO

Many thanks for leaving your comment! This ancestry new update had a big work behind and we really appreciate your good feedback.

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