DreamPets Reviews 72

TrustScore 3.5 out of 5

3.7

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Rated 3 out of 5 stars

Today I placed an order for a dog flea collar and the result was the following:- my payment was taken and is now pending in my account already. I received no confirmation that my order was approved.... See more

Rated 4 out of 5 stars

It’s not a scam! I’ve been trying to get my dream pet (a cow) for YEARS now, and this allowed me to do so without the “preppy-value” players making it impossible. I was so relieved that I didn’t g... See more

Company replied

Rated 4 out of 5 stars

It’s not a scam but I think they shouldn’t make us wait this long but I like this store but please accept my friend request faster.just try because waiting a long time is worth it, but can you try to... See more

Company replied

Rated 3 out of 5 stars

I loveeeee this website so much! I received my frost dragon and am still awaiting my mega frost fury!! One thing that was an issue though, was how long it took. I had to wait until the next mornin... See more

Company replied

Company details

  1. Game Store

Written by the company

Discover the perfect pet for you at the "DreamPets Club"! From cute and cuddly to exotic and rare, we have a wide selection of pets waiting to be adopted.


Contact info

3.7

Average

TrustScore 3.5 out of 5

72 reviews

5-star
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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

My order

Today I placed an order for a dog flea collar and the result was the following:- my payment was taken and is now pending in my account already. I received no confirmation that my order was approved. I have sent an email regarding this along with two messages via your customer service with no reply. I have tried to get a telephone number to speak to someone again no luck. It seems that you take the money but don't follow with the confirmation of the order. This poor customer services and needs to be reviewed

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Definitely will come again!
My kid is super happy now!

October 11, 2024
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Reply from DreamPets

Thank you for feedback! We appreciate it!

Rated 1 out of 5 stars

I payed for a Neon Strawberry Shortcake but I did not receive it after 4 days!

I payed for a Neon Strawberry Shortcake Bat Dragon, but its been 4 days and I have NOT received my pet that I payed for yet! And they say that your order should come in 1-2 hours, or if it was a big order, 48 hours! But I ordered a small order and they did NOT give me my order yet! They even DECLINED my friend request!!! I am SO fustrated! I have NOT gotten my pet yet, even though I payed A LOT of money for it! HELP!!!!!!

November 14, 2023
Unprompted review
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Reply from DreamPets

Hey, we appologies for inconvenience situation, please reach out us though online char on our website and we will handle issuee.
Thank you.

Rated 5 out of 5 stars

Nice

Nice! Website!

October 7, 2023
Unprompted review
DreamPets logo

Reply from DreamPets

Thank you for your feedback! <3

Rated 4 out of 5 stars

It’s not a scam but I think they…

It’s not a scam but I think they shouldn’t make us wait this long but I like this store but please accept my friend request faster.just try because waiting a long time is worth it, but can you try to make it a little bit faster but I love the store

September 5, 2023
Unprompted review
DreamPets logo

Reply from DreamPets

Thank you for your feedback! We trying do our best.

Rated 5 out of 5 stars

Best place ever

Best place ever ! Will buy pets only from here ! I loved the experience . I work in the court house and lady made time work in less than three hours ! Very impressed with this ! Will be buying for my daughter again ! Thank you sooo much !!!!!!! I am so happy !!!! Bought twice in one day super duper easy and fast love this place !

September 4, 2023
Unprompted review
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Reply from DreamPets

Thank you for your feedback! <3

Rated 5 out of 5 stars

Such a smooth purchase

Such a smooth purchase. Quick and prompt! Will definitely be purchasing again for my kids. 100% recommended

September 2, 2023
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Reply from DreamPets

Thank you for your feedback! <3

Rated 1 out of 5 stars

My kid's pet was stolen by a hacker

My kid's pet was stolen by a hacker, I reflect this issue by mail and website query form but got no response.

August 25, 2023
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Reply from DreamPets

I am sorry to hear that. You should contact official game support.
We are providing selling service unfortunately we cannot help with this issue.

Rated 5 out of 5 stars

LEGITTT

she’s rlly nice and gives u order quick!!

September 1, 2023
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Reply from DreamPets

Thank you for your feedback! <3

Rated 5 out of 5 stars

Great Experience

Very quick delivery smooth and professional

August 31, 2023
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Reply from DreamPets

Thank you for your feedback! <3

Rated 5 out of 5 stars

O M G it’s real

O M G it’s real! I had my doubts at first but omg and I got it faster than I thought I will definitely shop here again!

August 26, 2023
Unprompted review
DreamPets logo

Reply from DreamPets

Thank you for your feedback! <3

Rated 2 out of 5 stars

Please can I have fly ride shadow…

Please can I have fly ride shadow dragon and fly ride neon cow and fly ride mega owl please it’s my dream pet:)

August 25, 2023
Unprompted review
DreamPets logo

Reply from DreamPets

Hi, sorry, but we cannot provide items for free.

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