Adore Golf Grips Reviews 298

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products and the excellent service received, noting the efficiency and speed of order processing and delivery. Many people highlight the exceptional customer service, mentioning helpful and professional communication, quick resolutions to issues, and a willingness to assist with order changes or mistakes. However, some customers also noted significant dissatisfaction with delivery services, experiencing delays, lost packages, or incorrect deliveries. A few other people also felt that customer service was unresponsive or unhelpful when problems arose, leading to frustration and unresolved issues.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the high... See more

Order

Reviewers mention positive feedback about order experiences. Many customers praise the quick and helpful... See more

Service

Users describe positive interactions with service, highlighting its high quality, efficiency, and speed. Many... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting excellent communication, prompt... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Based on these reviews

Rated 5 out of 5 stars

I started using Adore Golf Grips for shafts and grips about 8 months ago following a recommendation from a friend. The service has been of high quality and items delivered quickly. I have made a c... See more

Rated 5 out of 5 stars

I received a damaged and leaking bottle of HF-100 Tape Solvent and contacted Adore. Without hesitation Andy apologised and informed me that a replacement bottle had already been sent. S**t happens..... See more

Rated 5 out of 5 stars

Absolutely first rate service from start to finish. Site is really easy to navigate, communication was clear, concise and prompt. THE only place I could get the set of kbs iron shafts at a great price... See more

Rated 5 out of 5 stars

I would just like to say that I really appreciate Andy who sorted out a small problem that I blame them for but actually I missed an email explaining the item was out of stock, so I do send my sincere... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

298 reviews

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Rated 3 out of 5 stars

Terrible customer service

I've used Adore before, but this time the experience has been shocking. Ordered a premium shaft (£300+) and 17 days later i still don't have it or a refund. I've chased them so many times and all you get is fobbed off, the DPD tracking has it scanned in the day after they built it, but nothing since then, that's 15 days ago. I paid for next day delivery, and even with chasing they only raised an investigation with DPD this week and still no update, I am at the end of my tether and £300 out of pocket. Has to be 1 star as I feel ripped off.

EDIT: I got my refund processed 3 hours after this review. Upping the rating to 3 as a result.

April 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous customer service from Andy at…

Fabulous customer service from Andy at Adore grips. They didn’t have enough jumbo grips in stock and without hesitation provided mid size grips and two buildup sleeves free of charge for all 13 grips ordered.
Turned up the next day great product as well.

April 16, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling customer service

Ordered a set of grips from Adore and immediately encountered trouble with discrepancies between prices quoted and those charged. This got resolved but only after much back and forth emails.
Then had an issue with grips received and encountered appalling customer service: Adore phone never answered (in my four attempts); telephone messages not responded to; emails either ignored or so oddly, and unhelpfully, answered that my impression is that Adore customer service is just AI; certainly my many attempts in interact with a human at Adore got nowhere.
I regret having ordered from this company and certainly won’t do so again.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Fantastic service!

I had initially ordered for delivery to my work before realising the unit is 5 minutes from my house. Very quickly arranged collection for the next working day and the shipping fee was refunded without even asking!

Very friendly and helpful when collecting, will be back for future grip orders and would recommend anyone based on my experience!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Golf grips OG !

Great company, the best in all things golf grips ! Use these guys everytime, even refunded me grips I bought by mistake straight away ! ⭐️⭐️⭐️⭐️⭐️

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Used Adore multiple times as doing a bit of club making/tinkering at home.

Great service and decent prices.

Needed to use the online web chat and a real person responded immediately.

April 7, 2026
Unprompted review
Rated 5 out of 5 stars

I started using Adore Golf Grips for…

I started using Adore Golf Grips for shafts and grips about 8 months ago following a recommendation from a friend.
The service has been of high quality and items delivered quickly. I have made a couple of mistakes on my orders and Andy and team have picked these up which is enormously helpful.
Overall a fast and efficient service.
Thanks to the team at Adore Golf

April 6, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great communication as always have ordered grips in the past and a couple of Golf shafts Andy is very helpful when needed would highly recommend them to anybody

April 5, 2026
Unprompted review
Rated 5 out of 5 stars

Dealt with Dan .

Dealt with Dan .. he couldn’t have been more helpful, very prompt response to comms and helped me out when I ordered wrong item… top class

April 2, 2026
Unprompted review
Rated 4 out of 5 stars

Everything went Smoothly

Everything went Smoothly, grips were dilivered promptly, and well packaged.
My only gripe is that the delivery costs to EU are expensive, £17/€20. Other UK suppliers offer a free delivery above a cetain spend, I actually reduced what I was going to buy from them because of this, I will buy the rest of what I need from one of the other UK suppliers.

March 31, 2026
Unprompted review

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