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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and expertise, which significantly enhances their activity experiences. The booking process is frequently highlighted as easy, intuitive, and efficient, making it simple for people to find and secure their desired activities. Reviewers also appreciate the excellent service and the overall positive user experience, often noting the smooth organization from booking to the activity itself. Many people found the locations splendid and the activities themselves to be exciting and memorable. However, some customers also noted issues with booking, such as activities being unavailable after payment or reservations being made for days when the activity was closed. A few people reported a lack of professionalism and accountability when problems arose, with some experiencing difficulties in getting their money back or receiving conflicting information. Additionally, a small number of reviewers mentioned challenges with communication, particularly regarding language barriers with instructors or unclear meeting point descriptions.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism,... See more

Service

People report positive experiences with service. Customers consistently praise the excellent organization and... See more

Booking process

Customers consistently note positive experiences with the booking process. Many reviewers found the booking... See more

Location

Clients share positive opinions on location, frequently highlighting the beautiful and majestic scenery, such... See more

User experience

Consumers find the user experience to be positive. Many reviewers highlight the smooth and seamless process,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Booked a last minute kayaking session on lake geneva. Was easy to find a session and book. Price was cheaper than paying local prices. When the time slot we had booked was unavailable they contacted m... See more

Rated 5 out of 5 stars

We used Manawa to book our kayak excusion in Tenerife. The location was splendid at the punta de teno where we started our journey. We saw los Gigantes which are spectacular. We could enjoy the snorke... See more

Rated 5 out of 5 stars

I had such a great time surfing with Manawa! The vibe was super friendly and relaxed, but also very professional. Booking was super easy and intuitive, and even when I had to make some changes it was... See more

Rated 5 out of 5 stars

Used Manawa to book my Raclette Rubber Boat Tour on Lake Brienz, Interlaken. The event was a magical experience with excellent food, wine and lovely scenery. Could not ask for more. The boat driver wa... See more


4.2

Great

TrustScore 4 out of 5

802 reviews

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1-star

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

7 Waterfalls of Mauritius

We have booked our hike to the 7 waterfalls (Cascades) via Manawa with a guide and can only recommend this experience to everyone. A fantastic hike with safe guidance and great experiences. If you are stingy here and want to save money, you are saving at the wrong end. The hike is a highlight of our holiday in Mauritius.

June 14, 2025
Unprompted review
Rated 1 out of 5 stars

Misleading price and bad scheduling

I used a 15% off coupon for gift cards that looked like it applied to experiences as well when they were in my shopping cart. However when I paid the price changed to show the regular price without the reduction. I exchanged several emails with customer service but they said it was a mistake on their part and too bad for me. Also the reservation I made through the website ended up being on a day where the activity was closed so the vendor had to contact me and I had to change the date.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience! This one day cruise met all expectations: super crew, super spots, amazing boat!
Highly recommend to discover Saronic Islands with them!

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

We booked the sea scooter snorkel and it was amazing. The booking process very easy and the guides were so good. 100 % would recommend.

May 25, 2025
Unprompted review
Rated 5 out of 5 stars

Easy to book

I booked a Paragliding adventure through them (the final supplier was a local Paragliding company in Annecy) and both companies were outstanding with service, information, etc.

May 10, 2025
Unprompted review
Rated 5 out of 5 stars

Just an amazing experience would highly recommend

Just an amazing experience. The huskies were all happy and well cared for, and lots keen to give cuddles and fuss. The staff were friendly and gave a knowledgeable talk about the huskies. Also we were lucky enough to see the northern lights which were just beautiful. It was just fabulous didn’t want to leave.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Incredible experience we had, spots were beautiful the dogs and owners was so kind and respectful, everything was perfect I really do recommend this activity !!

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Prachtige huskytocht (hondenslee)

We hebben een hondenslee tour (huskytocht) geboekt via Manawa. Dat was geweldig! De reservering verliep erg goed en ter plaatse in Finland zijn we erg goed ontvangen. De honden zijn eigendom van de uitvoerende organisatie. Ze worden goed verzorgd! De tour was geweldig! Manawa dank! Een echt aanrader!

Eng
We booked a dog sledding tour (husky tour) via Manawa. That was great! The booking went very well and on site in Finland we were very well received. The dogs are property of the executing organization. They are well cared for! The tour was great! Manawa thanks! Highly recommended!

February 7, 2025
Unprompted review
Rated 5 out of 5 stars

Unforgettable Adventure Evening Self-Drive Dog Sledding Safari in Skibotn Valley near Tromsø

When we arrived at the Evening Dog Sledding Safari in Skibotn Valley, we were warmly welcomed. I’m not great with names, but I remember that one of the lovely team members had a name starting with “R.” She took great care of us, making sure we stayed warm. The entire staff was exceptionally friendly, and even during the training session, they managed to keep things fun with a great sense of humor.

I traveled alone and was paired with Sebastian, one of the staff members. This wasn’t my first time dog sledding, but I was incredibly lucky to be in his team. I learned so much about the dogs—how carefully they select and train them, when they start their training, and what makes a great sled dog. Sebastian was full of enthusiasm, always helping me adjust my technique for a better experience. But what impressed me the most was how he and another staff member (whose name I unfortunately don’t remember) managed to control a large group of inexperienced tourists, guiding us safely through the night. It was truly incredible to witness.

Every single minute of this experience was pure joy. After the thrilling dog sledding adventure, we were treated to delicious local food, which was a real treat.

And, of course, the Aurora Borealis—though it wasn’t the brightest or largest, its colors were absolutely mesmerizing. We were all in awe.

I wholeheartedly recommend this experience to everyone. And to the entire staff—thank you from the bottom of my heart for making this adventure so unforgettable!

January 28, 2025
Unprompted review
Rated 5 out of 5 stars

really enjoyed the husky dog sledding

we really enjoyed the experience of riding on a sled with the husky dogs. The staff accompanying us was very friendly, patient and took plenty of time for us. The opportunity to huddle with the dogs afterwards was also greatly appreciated by us. all in all, I would highly recommend this activity.

January 21, 2025
Unprompted review

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