Manawa Reviews 802

We had a great experience from the moment we went into the ijump office in Maspolomas. Agatha was very helpful and explained everything to us clearly. I met Seba who put me at ease with his sense of humour, my husband met Leo who also put him at ease with his humour and pleasant manner. We had no issue jumping out of a plane from 10,000 feet after meeting Seba and Leo. Thanks!

Great facilities and team. Provided all the equipment and Laura was very competent and enthusiastic leader and made the whole trip great fun.

Fast and easy booking. Friendly and rapid communicatoin via Manawa when I had to reschedule.

Great experience and really helpful staff. I had to alter our group numbers a couple of times and it was no problem, Manawa were really helpful and I'd use them again.

All the people very friendly. They did everything very well done . It was a really nice experience . Highly recommended 👌

what a fantastic day out.....lots of fun and very professional. loved the wildlife on the river banks

It was a excellent experience. The site trasmite the proper information and it was easy to use. I redeemed a gift coupons and it was easy to use and the center affiliated was very good!

My husband and I went in n a tandem parasailing experience, which we loved from start to finish. Amazing staff and crew and fantastic photos too 😁

The company significantly misrepresented the service it sold. We booked paragliding over the archaeological site of Delphi with an advertised flight time of 20-30 minutes.

The actual paragliding was not over Delphi and lasted just over 5 minutes. Manawa representatives offered a 20% refund, which we did not feel was fair given the circumstances. During the dispute, Manawa even changed the activity description in order to cover its tracks. One of the agents in particular, Sam, was particularly rude and dismissive.

I wrote a factual but negative review on Manawa's website, which they never published. It makes me wonder how many other unfavorable reviews have simply been silenced.

Manama's response below is a good example of their duplicity. I'd already communicated extensively with them and they didn't help. But for the heck of it, I sent them a follow up email after they posted here and asked me to reach out. They didn't reply. Their message here is just for show.

Amazing experience for beginners or new divers, our instructor Dimitris was incredibly helpful and took the time to explain everything, he was very knowledgeable and made the experience one to remember! 10/10 definitely recommend to anyone who visits the island.

A great introduction to Via Ferrata for myself and my teenage daughter.
Our guide (veto) was a really nice guy, very experienced and patient. KoflerSport were lovely too and gave us beer and chocolate when we finished!

I booked a horse ride in the sea in Tamarin, Mauritius through Manawa. The Manawa team acted professionally from learning about the details of the activity to booking and placing the order and following up on the details afterwards. The activity itself was fantastic and our family had a great time.

Charged twice did not give option to add a passenger
I selected 2 adult and it gave me 2 jet ski
Complex reservation process
Cappai Jet for not providence a good activité or service and they charged me twice

Nice trip, very good and funny staff. Perfect trip, amazing views. Me and my family very recommend❤️

Problem with the online booking quickly resolved by a very helpful person. The activity we booked was really fun and we all had a great time

Lovely, patient, very helpful guys that made our experience fantastic one to remember !
Well worth the money.

Customer service is really worthless.
An instructor that is literally swearing to you in a WhatsApp message and when you want to refund they refer to their policy and are not willing to even consider their own part in the mess...
Watch out when paragliding: TRANSPORTATION TO DESTINATION IS NOT POSSIBLE!!!! You have to arrange it yourself so when you are for example in playa del Ingles you need to take a bus from one hour and you need to take an additional taxi and off course you have to get back which makes it all very expensive. As I said the instructor is very short because he is "flying all day" en when you Tell them there is information on the website that you can get transport he tells me it's not possible and you can not get a refund because now you're too late. One top of this the guy swore the word "tyfus"when I read him what was on the website.

Amazing experience. So peaceful, well setup and safe. Great to see the Costa Del Sol coastline so clearly.

Snorkeling Tour in the Aeolian Islands, Sicily was great
Vi got Pick up by privat driver who drove us for 2 hr for meeting point without ex.charge
The guide on the tour was so fresh making everybody happy and the tour was awesome
This was a trip to remember ❤️❤️

I told them Hi The trip was sold as being close to vallon pont d’arc. It is actually 1hour 15 mins away and 67 km. !! This is not close and as such we can’t attend.

Reply

The cancellation policy for this activity (as shown on the activity page) is flexible. As you emailed to cancel less than 4 days before the start of the activity, you are entitled to a 50% refund on your payment price, amounting to 72 euros. Would you like to proceed with this?
We haven't cancelled your activity yet, should you still choose to attend.