AdRoll Reviews 

186
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

We were just charged A$540 for a service we haven’t used in over a year. No active campaigns. No meaningful engagement. And no warning. I’ve reached out to support and was told a refund isn’t p... See more

Rated 1 out of 5 stars

We tried to place ads using Ad Roll and were declined as too adult. We sell men's underwear that may show an exposed rear. Their own blog shows how succesful they were and gave an example to an onli... See more

Rated 1 out of 5 stars

They promote a no minimum ad spend. We wanted to try AdRoll so we scheduled a meeting for our agency with a list of questions sent a day prior. They replied 20 minutes before the meeting canceling due... See more

Rated 1 out of 5 stars

I left them 5 1/2 years ago as their services become outdated. Today, apparently out of financial desperation, they are trying to charge an old card for fake invoices. Stay away from this bankru... See more

Company details

  1. Software Vendor
  2. Media Company

Written by the company

AdRoll is a multi-channel advertising platform built for growth-minded marketers. With powerful AI, flexible campaign tools, and seamless integrations, AdRoll helps mid-sized businesses turn complexity into clarity and clicks into customers. The AdRoll platform delivers full-funnel performance through integrated advertising, cross-channel attribution and audience insights, supporting marketers across industries including ecommerce, technology, financial services, education, and more. For B2B teams, AdRoll ABM extends these capabilities with account-based precision, multi-touch campaigns, and real-time buyer intelligence. Backed by nearly 20 years of data and award-winning support, AdRoll enables marketing teams to advertise smarter, move faster, and achieve more, all from one place.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

186 reviews

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1.6

All reviews

(186)

1 review in the last 12 months

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Rated 5 out of 5 stars

We’ve been very impressed with the…

We’ve been very impressed with the performance of our ad campaigns with AdRoll. The ability to retarget customers and reach prospecting customers has been invaluable to our digital marketing strategy. Our account manager, Serena, and the team go above and beyond to help us deliver on our goals, along with providing well-founded solutions to any business problems we have.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Platform

I have worked closely with Serena and the Adroll team for over 2 years. From data-led strategic recommendations, to ROI-focused campaign development and their efficient services/account management (they turn campaign builds around so quickly!) they have always impressed.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

10/10!

The team offer amazing account support with strategic planning solutions within Web, Email & Display Remarketing to meet business goals.

The team are able to turn over tight deadlines with prompt communication during campaign roll outs.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Account Manager & Service!

Serena has been my account Manager for 3+ years now and I've always been impressed with her management style. She goes above and beyond when recommending new strategies to ensure improved return each year. The ROAS has always been impressive, and we have been able to find efficiencies each year to improve the consumer journey.

June 25, 2021
Unprompted review
Rated 4 out of 5 stars

Adroll is a great platform

Adroll is a great platform, simple to use with a good interface to easily analyse results.

Serena our account manager is very knowledgeable and helpful.

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing Support

Our Account Manager Serena provides excellent support for our business. She has taken the time to thoroughly understand our brand and can convey information about AdRoll in user friendly terms, allowing us to work together seamlessly to achieve the outcomes we desire.

June 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great platform & account manager

Great platform & account manager: the fastest way to go live with programmatic campaigns and retarget/prospect new users. HTML5 Dynamic retargeting ads templates saved us a crazy amount of time & resources. Proactive & super helpful account manager. Ideal for small digital marketing teams.

June 10, 2021
Unprompted review
Rated 5 out of 5 stars

Data, insights and efficiencies.

We've been working with Adroll for a few years and always have a great experience. The data available to you during your campaigns is second to none and a really competitive advantage they have over other partners. The learnings we get from running campaigns with Adroll are invaluable and as important as the campaign results themselves.

June 3, 2021
Unprompted review
Rated 4 out of 5 stars

Happy Customer

AdRoll is great!

It's has increased return visits, conversion rates, improved ROI, lowered cart abandonment while also bringing in new customers to the company!

I highly recommend this app for any online retailer who needs help retaining customers and wants to increase their conversions!

June 3, 2021
Unprompted review
Rated 5 out of 5 stars

A great extension to our team.

Our Account Manager and supporting team are supportive and insightful. Ever knowledgable, they are constantly monitoring our account and suggesting ways to improve our ad performance. Overall a great extension to our eCommerce team.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

Adroll Review

Adroll has been a great platform for building awareness. My account manager Carson has been a a huge help from the start making sure all conversion tracking, ad setup, etc is handled properly.

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Thanks to Adroll

Adroll supports JOONE in its retargeting strategy.
In addition to having an intuitive and easy-to-use platform, I would like to thank Jeff, my account manager, who assists me on a daily basis in managing my campaigns.

June 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Easy to use. Solid and accessible reporting tools. Instant analytics. Excellent and helpful account managers. The support team goes above and beyond.

June 1, 2021
Unprompted review

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