The workers are very polite and kind. They are willing to help you even for the older generation. It's a pleasure to stop in and check it out for yourself. Even if you are paying bills. You can tell i... See more
Company replied
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The staff member's were very caring and knowledgeable of the process of my transaction. They insured that everything was explained to me, so that I understood the process of my loan. Overall just very... See more
Company replied
The staff were so professional yet really personable . They made the process easy and understandable. Hope to do business with this store on homestead road in Lehigh Acres for many years to come.... See more
Company replied
Honestly Talladega store has the most beautiful and amazing people working. They treat you with a smile and a warm welcome when entering the door service was great. Had a great worker and her name was... See more
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Company details
- Loan Agency
- Car Finance and Loan Company
- Financial Consultant
- Financial Institution
- Money Order Service
- Money Transfer Service
- Non-Bank Financial Service
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3285 S. 14th St., 79605, Abilene, TX, United States
- 325-793-7189
4.9
Excellent
163 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Great Company with Fast Service!
July 25, 2026
Reply from Advance America - Abilene - 3285 S. 14th St.
Advance America values its customers and would like to learn more about this situation. Please call our Service Solutions Team at 1-888-479-2026. Thank you.
Excellent customer service
Excellent customer service. No stress. Helped in a temporary bind. Thank you!
July 8, 2026
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America, we strive to provide the best customer service, and we are very happy to be able to provide you with the money solutions you need. Have a nice day.
The staff member's were very caring and…
The staff member's were very caring and knowledgeable of the process of my transaction. They insured that everything was explained to me, so that I understood the process of my loan. Overall just very friendly and caring, along with professionalism.
June 5, 2026
Reply from Advance America - Abilene - 3285 S. 14th St.
We are so pleased to hear that our team provided such a caring, knowledgeable, and professional experience. We are glad we could ensure everything was clearly explained. Thank you for your positive feedback!
Whitney was calm and courteous
Whitney was calm and courteous. Very helpful and CB I’ll be continuing working with you guys because of that nice lady
June 5, 2026
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Whitney Burks is caring and very helpful
Whitney Burks is caring and very helpful
April 10, 2026
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
We appreciate your comments regarding our services and are happy to hear about your positive experience.
Come see Whitney she is great
Come see Whitney she is great, explains the installment loans and gets everything set up for you. The process is quick highly recommend they loan up to 5 thousand
March 18, 2026
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
First time was smooth and easy
First time was smooth and easy. The process was great and i got approve for $700! I am truly grateful
January 14, 2026
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
We're happy to hear that your first experience was smooth and easy! We're truly grateful for your positive feedback and are glad you were approved.
Reply from Advance America - Abilene - 3285 S. 14th St.
We appreciate you taking the time to share your kind words. We are glad you found our team professional and helpful!
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your response and comments regarding our services. We appreciate your business!
Very helpful and courteous
November 29, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
We appreciate you taking the time to share your positive experience with us; we are happy to hear that we were helpful and courteous.
The agent was very accommodating..she…
The agent was very accommodating..she took handling customer service very well!
November 15, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
We appreciate your positive feedback and are happy to hear that you found our team helpful and that you were pleased with our customer service. Thank you!
Very Friendly Place
Every Employee that works here is Nice and Friendly and Helpful and willing to help you.Nice Environment as well, Love this place.
September 27, 2025
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
It was fast and easy...
October 12, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Abilene - 3285 S. 14th St.
We're glad you feel welcomed! It means a lot to us that you enjoy your visits. Thanks for your kind words.
Thank you so much
Thank you so much. I appreciate the extra help and how quickly everything was. My experience has been very positive and exciting. Thank you once again
August 8, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Fast and easy!
July 26, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
They are always willing to help me when…
They are always willing to help me when I need it!!!!
June 26, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
We're happy to hear that we consistently provide helpful support! We appreciate you taking the time to share your positive experience with us.
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
Reply from Advance America - Abilene - 3285 S. 14th St.
We're glad you enjoyed your experience and appreciate the kind words. Thank you for your positive feedback!
They called to let me know that I could…
They called to let me know that I could renew my loan and let me know my options to do so.
January 14, 2025
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review!! At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!!
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