The workers are very polite and kind. They are willing to help you even for the older generation. It's a pleasure to stop in and check it out for yourself. Even if you are paying bills. You can tell i... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff were so professional yet really personable . They made the process easy and understandable. Hope to do business with this store on homestead road in Lehigh Acres for many years to come.... See more
Company replied
The staff member's were very caring and knowledgeable of the process of my transaction. They insured that everything was explained to me, so that I understood the process of my loan. Overall just very... See more
Company replied
Honestly Talladega store has the most beautiful and amazing people working. They treat you with a smile and a warm welcome when entering the door service was great. Had a great worker and her name was... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
3285 S. 14th St., 79605, Abilene, TX, United States
- 325-793-7189
4.9
Excellent
164 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
BEST PAYMENT LOAN IN INGLEWOOD,CA.👍🙏🏼
I did my experience online and it was AWESOME 👍
February 19, 2024
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and we are very happy to be able to provide you with the money solutions you needed. Have a nice day
All around Good people and very Friendly
February 11, 2024
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Always there for you thank you so much
February 10, 2024
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Customer service and helpfulness pleasent attitude
Customer service pleasent attitude
January 18, 2024
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great job no hassel at all thanks
January 10, 2024
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The excellent customer service fiendly…
The excellent customer service fiendly faces awesome!!!!!!!!!!
December 30, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Quick and easy to deal with
Help you shape and mprove the world.we do it you a powerful, open-to-all review
December 14, 2023
Unprompted review
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I LOVE YOU PEOPLE YOUR EMPLOYEES IN…
I LOVE YOU PEOPLE YOUR EMPLOYEES IN PASO ROBLES ARE SO PROFFESSIONAL FRIENDLY HELPFUL KIND CONSIDERATE ALWAYS A NICE PLEASANT ATMOSPHERE THANKYOU GODBLESS YOU STAY STRONG LOVELIFEFREE
December 12, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
First time at this office
First time at this office. Your representative, Faith was very knowledgable, efficient and friendly. Was a pleasant experience.
November 29, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The staff was very pleasant and…
The staff was very pleasant and helpful. In Michigan on Evergreen.
November 9, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
This is the best place to get a payday…
This is the best place to get a payday or just a loan
November 7, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Great service and young lady working in…
Great service and young lady working in bogalusa Louisiana
November 3, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The manager and help at the woonsocket…
The manager and help at the woonsocket location are wonderful.and they all deserve a raise
November 2, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I gave never had any problem getting a…
I gave never had any problem getting a loan with advance America they r always pleasant and the remember your name
October 21, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Belinda is always very kind and sweet
Belinda is always very kind and sweet. Advance america is always where I go when I need money Because Belinda always knows how to treat people right.
October 12, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
MS. TINA
MS. TIna the BOMB in Clinton MS give her a raise she is wonderful very insightful and helpful I would recommend her to anyone #1 Service by far from anywhere I've ever been
October 8, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
I was at the location in Oregon,Ohio at…
I was at the location in Oregon,Ohio at the Eastside location. I was extremely sick and the nice lady there was so sweet. She deserves a raise.
September 29, 2023
Reply from Advance America - Abilene - 3285 S. 14th St.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.