OMG JENNIFER WAS SO NICE AND REALLY WANTED TO HELP ME I LUV HER AND THAMK HER FOR MAKE MY FAMILY CHRISTMAS JOYFUL AND EXCITED THANK YOU JENNIFER MAY YOU AND YOUR FAMILY HAVE A GREAT NEW YEAR AND... See more
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See what reviewers are saying
The staff are extremely friendly and quick. Michelle has been in the Adrian office for some time now and no matter how many costumers are patiently waiting to be helped, each one leaves feeling person... See more
Company replied
I have been using the service for over a year when I need a few extra dollars. Online system is easy and fast. Money deposited almost immediately into my bank account. The fees charged are very reason... See more
Company replied
The agent that helped me had everything ready when I made it to the office. He was polite and helpful when I had questions and was knowledgeable about everything I needed to know about the payment... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1422-B S. Main Street, 49221, Adrian, MI, United States
- 517-265-2111
4.6
Excellent
140 reviews
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The people that work at the Northlake…
The people that work at the Northlake Boulevard store are awesome very cordial very helpful very professional can't say nothing bad about them they are a complete asset to the company
September 29, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Advance America Veterans very friendly, quick, polite,very helpful,loving attitude.
Very helpful, quick, polite great attitude,on Veterans Blvd
September 21, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
It was a simple process which is great.
July 30, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff at Advance America were very…
The staff at Advance America were very professional. Joanna explained all aspects of Advance America guide lines and procedures. I was greeted when I came in and everyone there were in an upbeat mood with smiles on there faces until I left the premises.
The location on Caton St. In New Orleans, Louisiana was very clean, the staff was dress in a professional manner and I felt welcomed to be there.
June 22, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great staff and very knowledgeable
June 18, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The service is very good Greet you with…
The service is very good Greet you with a smile all the time I love it
June 9, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I Love The Adrian, Michigan Branch !!!!!
Lately, I have been having to use Advance America for several months, and each time I do, I am met with exceptional professionalism and warm and helpful agents (specifically, ANDY at the Adrian, MI office) ---- it is such a pleasure for me to work with such competence and expertise !!!!!!
June 5, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The associate was very helpful and was…
The associate was very helpful and was very professional 👏
June 3, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Juliette --- Hilsboro Blvd Deerfield Beach, Florida
Juliette at the Hillsboro address is a wonder and a delight. Advance America almost lost our business because we were told we couldn't get the amount we have been getting for over a year or two. told by two ladies there and one we have had problems with before, but Juliette came in later and everything was fine. She knows what we come for each time and is very kind and friendly. She gets 5 stars.
I read over some previous reviews that I gave and as I said "the blonde lady", I now know her name is Juliette.
April 6, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
Advance America really appreciates your kind words and feedback regarding our services. We see that you rated us a three star which is not reflective of your review. Would you mind updating the star rating to better indicate your thoughts?
How to edit your review:
1. Log on to your account on www.trustpilot.com
2. Click on your profile picture in the top right corner of the site
3. Click GO to my profile
4. Find the review you want to change and click Edit
5. When you are done changing the rating and the text, click on submit your review now.
Thank you---Advance America Customer Response Team
Service Great!!!!!
March 18, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The staff is helpful and courtesy very…
The staff is helpful and courtesy very knowledgeable in Lancaster sc
February 8, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I have always had a good experience…
I have always had a good experience with Advance America. They are friendly, thorough, and easy to deal with. If I should have a question or problem, they have always helped me figure out how to fix it. I would highly recommend them if you need a payday loan. Thanks.
January 17, 2022
Reply from Advance America - Adrian - 1422-B S. Main Street
-Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Great atmosphere at Winfield Al store…
Great atmosphere at Winfield Al store had to go there since one in Hamilton is moving there both places are excellent
December 13, 2021
Tasha is doing a great job an you has …
Tasha is doing a great job an you has helped me a lot Thank You the St Louus ,Missouri location on Lemay ferry road
December 8, 2021
Advance America is my go to for quick
Advance America is my go to for quick, easy, and hassle free financial loans. The customer is given the option to apply in-person or on-line with the same easy application process. Personally, I’ve done both I love the in-person service at the Calera, Al branch the two ladies there are awesome. When I’m at a crunch for time I opt to apply on-line either way it gets done. I definitely recommend Advance America…
November 10, 2021
Fast
Fast, easy, and very friendly staff. Would recommend to anyone needing a cash advance
October 1, 2021
Reply from Advance America - Adrian - 1422-B S. Main Street
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
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