OMG JENNIFER WAS SO NICE AND REALLY WANTED TO HELP ME I LUV HER AND THAMK HER FOR MAKE MY FAMILY CHRISTMAS JOYFUL AND EXCITED THANK YOU JENNIFER MAY YOU AND YOUR FAMILY HAVE A GREAT NEW YEAR AND... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The staff are extremely friendly and quick. Michelle has been in the Adrian office for some time now and no matter how many costumers are patiently waiting to be helped, each one leaves feeling person... See more
Company replied
I have been using the service for over a year when I need a few extra dollars. Online system is easy and fast. Money deposited almost immediately into my bank account. The fees charged are very reason... See more
Company replied
The agent that helped me had everything ready when I made it to the office. He was polite and helpful when I had questions and was knowledgeable about everything I needed to know about the payment... See more
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1422-B S. Main Street, 49221, Adrian, MI, United States
- 517-265-2111
4.6
Excellent
140 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Shannon is always friendly and does an …
Shannon is always friendly and does an excellent job.
December 6, 2017
Unprompted review
Just, great people!!
Just, absolutely great people. Always pleasant and ready to help when they can.
November 26, 2017
Unprompted review
The staff is incredibly engaging and …
The staff is incredibly engaging and friendly. They seem to know thier jobs to near perfection. Im glad to be a America Advance customer.
August 10, 2017
Unprompted review
Employees are amazingly nice and I just …
Employees are amazingly nice and I just love the atmosphere when I walk in.
August 5, 2017
Unprompted review
one big Thank You
June 6, 2017
Unprompted review
Amazing customer service
May 4, 2017
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.