Wonderful experience. Very friendly, informational, willing to work with you. You can even write my name down (Jonas Ballman), as the person that referred you. Dont forget to make your payments.
Company replied
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See what reviewers are saying
The customer service was great she got me out in a timely manner and was able to answer all of my questions
Company replied
The Staff are always informative & very professional with just enough personal touch to make you feel like they truly care for you
Company replied
It was awesome
Company replied
Company details
Advance America is a licensed and regulated lender providing convenient loan options online and in store.
Since 1997, we've helped millions of families navigate life's financial moments. We believe borrowing money should be simple, fast, and free from judgment — with clear terms and real human support when it matters most.
Contact info
1943 East Prospect Rd., 44004, Ashtabula, OH, United States
- 440-992-3100
4.5
Excellent
57 reviews
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Very professional and knowledgeable
October 20, 2021
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
based on my loan experience advance has…
based on my loan experience advance has friendly customer service...and hardly ever a wait...plus the loan process is very easy ...i am very thankfull they are there to help.
September 7, 2021
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
The ladies that work here are top staff…
The ladies that work here are top staff always pleasant very professional very efficient I'm always in and out quickly and very happy with the service
September 6, 2021
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
I always enjoy talking to the girls…
I always enjoy talking to the girls that work with me. They are so patient, helpful, and very cheerful!!!! They are Awesome!!!!
August 29, 2021
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your positive review. At Advance America we strive to provide the best customer service and are so happy we could provide the money solutions you needed. Have a great day!
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding our services. We appreciate your business!
It was easy to obtain a loan,the staff…
It was easy to obtain a loan,the staff was very nice and the process was quick..
November 7, 2020
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Your business is important to us, thank you for your response!
The people that work there are so nice
The people that work there are so nice, Carmon and Pam are the kindest women ever.
September 27, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Your business is important to us, thank you for your response!
Every encounter I have ever had with…
Every encounter I have ever had with the employees here has always been very pleasant. They never make you feel inferior. I appreciate all they do for me.
August 27, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
Very good service
Very good service. Pam at the Ashtabula, Ohio office was very concise and helpful. Hats off!
August 10, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
They we friendly and very explanatory…
They we friendly and very explanatory on the accounts in question! I would recommend to anyone to check out the services they could offer to help anyone in need!!!!😁
July 18, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
As usual the experience was made easy…
As usual the experience was made easy and seamless. You out do yourself each and every time
Rick C
June 30, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
Fast and easy
June 19, 2020
Unprompted review
Reply from Advance America - Ashtabula - 1943 East Prospect Rd.
Thank you for your response and comments regarding out services. We appreciate your business!
I would just like say what a wonderful…
I would just like say what a wonderful staff. they are very helpful very concerned in helping u with u needs. I would recommend to everyone wat a great staff . they explain and go over everything for u . thanks again for great service.
March 17, 2020
Unprompted review
The Staff are ALWAYS very,very friendly…
The Staff are ALWAYS very,very friendly and very knowledgeable and takes the time to explain. Treated like FAMILY!!!!
March 3, 2020
Unprompted review
Borrowing money has always been a less…
Borrowing money has always been a less than pleasant endeavor, but Advance America took the unpleasant stigma out of it!! I personally love the outstanding and friendly, yet professional service I always get from Pam and her crew, at the Ashtabula store! I’ve referred numerous others,, “friends and family alike” to the Ashtabula Advance America location, because I’m confident they will be treated right!
March 3, 2020
Unprompted review
They were very friendly and very…
They were very friendly and very helpful considering my bad credit rating
February 10, 2020
Unprompted review
Excellent service
Excellent service
Very helpful staff
Friendly,warm n inviting
December 24, 2019
Unprompted review
Very efficient and professional
Very efficient and professional. All the staff were friendly and pleasant
December 9, 2019
Unprompted review
Excellent staff very friendly
November 26, 2019
Unprompted review
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